Why is every SmugMug Gallery link going to the SmugMug Homepage?

cjyphoto · January 28, 2008

I've been browsing some photography forums and links to personal SmugMug galleries are going to the SM homepage instead of the gallery I was hoping to go to. It even happens when I click on a link to my personal site.:scratch

Also when providing links to a certain image in a gallery it goes to the first photo in the gallery. Not the one that is linked to. To get around the problem I was able to copy and paste the link into the address bar using Firefox and that displayed the proper image.

BeachBill · January 28, 2008

I'm not getting the SmugMug homepage, instead, when trying to access my site http://gallery.primarycolors.com, I'm getting "Stacey's homepage" and it's asking for a password. I've seen this one other time, and it was a problem on the SmugMug servers.

geary · January 28, 2008

Can't create new gallery
I can't create a new gallery in my account. I have tried from both FireFox and IE6. In /gallery/create.mg I have tried multiple titles, categories, and subcateogries. When I press "Create Galery" the page simply refreshes with no error and nothing happens. If I select a quick setting other than "Default" the page refreshes and the quick setting is set back to "Default". No gallery ever gets created.

I have tried logging in and out and multiple browsers. My Standard account seems to be up to date (acaciafarm.smugmug.com). Help please.

Thanks,
Geary

stuartbm · January 28, 2008

Only get link to smugmug
Hi all, Is anyone else having problems ?

First thing this morning my site was 'as normal' one hour later, all i get when i link from my favourites, or type in my web address is smugmug home page?

Kind Regards.

dogwood · January 28, 2008

geary wrote:

I can't create a new gallery in my account. I have tried from both FireFox and IE6. In /gallery/create.mg I have tried multiple titles, categories, and subcateogries. When I press "Create Galery" the page simply refreshes with no error and nothing happens. If I select a quick setting other than "Default" the page refreshes and the quick setting is set back to "Default". No gallery ever gets created.

I have tried logging in and out and multiple browsers. My Standard account seems to be up to date (acaciafarm.smugmug.com). Help please.

Thanks,
Geary

Same problem here (see below). And now everything I try to upload to an existing gallery, I get an error message that says "invalid album id" when I use star*explorer. Yikes-- I'm trying to upload for a paying client and I promised the photos by morning.

JeffMPhoto · January 28, 2008

Yeah, right now my website is redirecting to "macaskills photos."

dogwood · January 28, 2008

JeffMPhoto wrote:

Yeah, right now my website is redirecting to "macaskills photos."

Yeah, I think us west coasters trying to work late are out of luck. There are several issues right now aside from this.

binghott · January 28, 2008

Custom Domain Leads To Photo Macaskill's Home
i'm sure it will be magically resolved as soon as i post this, but right now photos.bhott.com does not go to my smugmug (binghott.smugmug.com) but it is going to "photo macaskill (photos)'s home"

this has happened to me at least once before, about a month ago. i do not want visitors coming to see my site and seeing somebody else's page. if you could prevent this from happening in the future i would be greatly appreciative!

i hope this is not a major problem! thanks!

geary · January 28, 2008

dogwood wrote:

Pete Springer
petespringer.smugmug.com
http://www.petespringer.com

Peter, your custom domain (http://www.petespringer.com/) is rendering as the SmugMug Home page. I assume that's not what you want.

geary · January 28, 2008

I'm seeing all sorts of links get redirected to the SmugMug home page. I suspect this is all related. Hopefully this is something that is easilly fixed.

ochong · January 28, 2008

stuartbm wrote:

Hi all, Is anyone else having problems ?

First thing this morning my site was 'as normal' one hour later, all i get when i link from my favourites, or type in my web address is smugmug home page?

Kind Regards.

I'm seeing the same thing. Must be affecting all users.

W.W. Webster · January 28, 2008

Something broken?
I can't access any SmugMug user site. Is it just me?

Matthew Saville · January 28, 2008

Dang you guys, this is like the third or fouth time this month!

=Matt=

scwalter · January 28, 2008

W.W. Webster wrote:

I can't access any SmugMug user site. Is it just me?

No, it appears to be down for everyone.

W.W. Webster · January 28, 2008

scwalter wrote:

No, it appears to be down for everyone.

Thanks

Matthew Saville · January 28, 2008

W.W. Webster wrote:

I can't access any SmugMug user site. Is it just me?

Nah, it's broken, there are already a couple other threads of complaints, and my friend just mentioned it to me over IM as well.

As I stated, this is like the third or fourth crash this month. You guys better be working on something HUGE to make this all worthwhile!

=Matt=

W.W. Webster · January 28, 2008

Matthew Saville wrote:

Nah, it's broken, there are already a couple other threads of complaints

I took a quick browse before posting but didn't see another related thread. Thanks for the reply.

dimsom30 · January 28, 2008

I can't even get to the public page for our sites, let alone log in :cry

W.W. Webster · January 28, 2008

Working again!

Nicolas_CH · January 28, 2008

geary wrote:

I'm seeing all sorts of links get redirected to the SmugMug home page. I suspect this is all related. Hopefully this is something that is easilly fixed.

Yep, hope so as well - need to work on some stuff.

Can't even log out anymore and besides this most functions don't work anymore ... such as delete images/galleries, up/download images, change most (if not all) settings etc.

Nicolas

dimsom30 · January 28, 2008

w00t!!! time to upload

Nicolas_CH · January 28, 2008

Nicolas_CH wrote:

Yep, hope so as well ...

Aaah, back on track! thanx

BeachBill · January 28, 2008

W.W. Webster wrote:

I took a quick browse before posting but didn't see another related thread. Thanks for the reply.

The first thread about the problem is here.

Looks like everything is getting back to normal now...

Andy · January 28, 2008

Hi Folks, I was asleep when this happened, but it looks to have been handled by Onethumb and all is back to normal.

Sorry for the hassle

wellman · January 28, 2008

Andy wrote:

Hi Folks, I was asleep when this happened, but it looks to have been handled by Onethumb and all is back to normal.

Sorry for the hassle

You sleep?

BeachBill · January 28, 2008

Andy wrote:

Hi Folks, I was asleep when this happened

How dare you! Who said you were allowed to sleep?

I was hoping one of the many support heroes from around the world would be awake and notify the powers that be. I just hope it wasn't you, Andy, that they notify!

And thanks to whoever merged all of the threads regarding this same issue into this one thread.

Why is every SmugMug Gallery link going to the SmugMug Homepage?

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