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SmugMug Maintenance Window: Thursday night / Friday mornings

AndyAndy Registered Users Posts: 50,016 Major grins
edited August 9, 2012 in SmugMug Support
SmugMug's weekly scheduled maintenance window is Thursday nights from 2200 Pacific to Friday morning 0300 Pacific. We always try to use read only mode when possible, your photos and sites will be viewable, but anything that requires updates to the system, won't. Not all weeks will have new features or a need to perform system maintenance.

We publish SmugMug's Status here: http://status.smugmug.com and we will alert our customers to when we're going to use the maintenance window as early in the week that we can, by posting here, and on our SmugMug Status Twitter as well as our other Twitter accounts, SmugMug and SmugMug Pro and our Facebook Page.


We totally understand, downtime isn't fun, and you just might be one of the few that's up in the wee hours of the morning uploading photos. Unfortunately, there are cases in which we really need a time to bring the site down to perform various tasks and upgrade systems. This is one of the low points of the day/week for the majority of our customers, and it also coincides with our marathon feature testing/release night! We apologize if this impacts you.

Hopefully this gives you two gifts: Some extra sleep, and some new features to play with when you wake up all rested the next morning.

We will do our best to keep the work within the window, and we'll post to DGrin Thursday afternoon that we're going to be working that evening.

TIME CHART

10pm PST (California, USA) converts to these times locally
132913940-O.jpg

Time chart can be found at timeanddate.com.
Andy

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