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Jun-24-2008, 01:51 PM
#1
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Dogdots OP
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Customer Service At Its Best :)
I just have to post my satisfaction in the service I received by the crew of smugmug.
There was a shipping problem with my photos I ordered. Seems my photos headed in a different direction then my home  and being late on my end of submitting my order to be displayed in a local Museum I was worried. It just took an email with a quick response from the crew last Friday (20th) -- reprinting of my 18 photos -- and as of today (24th)...my photos are in my hands and I'm another happy smugger  That was 3 business days. Fed-Ex helped to Thanks Smug...you knew I was in a bind. Customer service is the key to any successful business and if smug continues on its path of providing such good service you will continue to keep me with you Thanks Smug
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Jun-24-2008, 11:22 PM
#2
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Yes their support is top notch just a few months ago I ended up with some one else's photos. I e mailed support and told them if they wanted I would forward the photos they thanked me and asked me if I would. they compensated me for the shipping and made it known how much they appreciated it by giving me some extra credits to my account.
just to show how far they will go for the working photographers to stay behind their business. It makes me want to let others know that they really do care about their customers and show it. Thanks SmugMug for letting us know our Business is important to you.   Quote:
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I know my spelling and grammar are poor some times my spell check says "I got nothing for you" and there/ their is no grammar check yet so please forgive me Jesus did. My Web site: http://Glory2Jesus4Photography.smugmug.com/ My blog: http://glory2jesus4photography.blogspot.com/ |
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Jun-25-2008, 03:29 AM
#3
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Dogdots OP
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Wow...you got credits to your account to....thats great
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Jun-25-2008, 08:46 AM
#4
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We want to see pictures of your pictures in a local museum! Congrats!
Oh and to smugs customer service. I hear about the actual person to person and emails from another smugger all the time - fotosbyfriend or whatever his smuggy name is.
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Jun-26-2008, 05:39 PM
#5
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Dogdots OP
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 its an historical museum.
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Jun-26-2008, 05:54 PM
#6
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Just a Guy with a Camera
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__________________
Anthony Brandolino; Freelance Photographer • www.brandolinoimaging.com I also attend to these fine sites: www.onbroadwaydancers.com • www.r2rcoalcity.org • www.tinleyparkfrankfortrotary.com • www.smalltowntheatrics.com Use this code:8jDMwxj6yp4f2 to save on a subscription to Smugmug |
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Jun-26-2008, 06:11 PM
#7
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Dogdots OP
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Jun-26-2008, 08:08 PM
#8
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Just a Guy with a Camera
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Link us...
__________________
Anthony Brandolino; Freelance Photographer • www.brandolinoimaging.com I also attend to these fine sites: www.onbroadwaydancers.com • www.r2rcoalcity.org • www.tinleyparkfrankfortrotary.com • www.smalltowntheatrics.com Use this code:8jDMwxj6yp4f2 to save on a subscription to Smugmug |
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Jun-27-2008, 09:51 AM
#10
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WeatherSealedPhotographer
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Jun-27-2008, 09:59 AM
#11
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Dogdots OP
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Jun-28-2008, 04:17 PM
#12
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Favorite
http://www.dogdotsphotography.com/ga...88_Asjsg-XL-LB
Of course this is my favorite Very nice and congrats! |
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Jun-28-2008, 05:09 PM
#13
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Dogdots OP
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Quote:
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