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Old Jun-24-2008, 01:51 PM
#1
Dogdots is offline Dogdots OP
Major grins
Dogdots's Avatar
Customer Service At Its Best :)
I just have to post my satisfaction in the service I received by the crew of smugmug.

There was a shipping problem with my photos I ordered. Seems my photos headed in a different direction then my home and being late on my end of submitting my order to be displayed in a local Museum I was worried. It just took an email with a quick response from the crew last Friday (20th) -- reprinting of my 18 photos -- and as of today (24th)...my photos are in my hands and I'm another happy smugger That was 3 business days. Fed-Ex helped to Thanks Smug...you knew I was in a bind.


Customer service is the key to any successful business and if smug continues on its path of providing such good service you will continue to keep me with you

Thanks Smug
__________________
Mary
www.Dogdotsphotography.com
Old Jun-24-2008, 11:22 PM
#2
Glory2Jesus4Photography is offline Glory2Jesus4Photography
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Yes their support is top notch just a few months ago I ended up with some one else's photos. I e mailed support and told them if they wanted I would forward the photos they thanked me and asked me if I would. they compensated me for the shipping and made it known how much they appreciated it by giving me some extra credits to my account.
just to show how far they will go for the working photographers to stay behind their business. It makes me want to let others know that they really do care about their customers and show it.
Thanks SmugMug for letting us know our Business is important to you.

Quote:
Originally Posted by Dogdots
I just have to post my satisfaction in the service I received by the crew of smugmug.

There was a shipping problem with my photos I ordered. Seems my photos headed in a different direction then my home and being late on my end of submitting my order to be displayed in a local Museum I was worried. It just took an email with a quick response from the crew last Friday (20th) -- reprinting of my 18 photos -- and as of today (24th)...my photos are in my hands and I'm another happy smugger That was 3 business days. Fed-Ex helped to Thanks Smug...you knew I was in a bind.


Customer service is the key to any successful business and if smug continues on its path of providing such good service you will continue to keep me with you

Thanks Smug
__________________
I know my spelling and grammar are poor some times my spell check says "I got nothing
for you" and there/ their is no grammar check yet so please forgive me Jesus did.
My Web site:
http://Glory2Jesus4Photography.smugmug.com/
My blog: http://glory2jesus4photography.blogspot.com/
Old Jun-25-2008, 03:29 AM
#3
Dogdots is offline Dogdots OP
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Wow...you got credits to your account to....thats great
__________________
Mary
www.Dogdotsphotography.com
Old Jun-25-2008, 08:46 AM
#4
DJT is offline DJT
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We want to see pictures of your pictures in a local museum! Congrats!

Oh and to smugs customer service. I hear about the actual person to person and emails from another smugger all the time - fotosbyfriend or whatever his smuggy name is.
__________________
David

Photos | Blog | Youtube
Old Jun-26-2008, 05:39 PM
#5
Dogdots is offline Dogdots OP
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Quote:
Originally Posted by DJT
We want to see pictures of your pictures in a local museum! Congrats!

Oh and to smugs customer service. I hear about the actual person to person and emails from another smugger all the time - fotosbyfriend or whatever his smuggy name is.
Its not an art type museum its an historical museum.
__________________
Mary
www.Dogdotsphotography.com
Old Jun-26-2008, 05:54 PM
#6
brandofamily is offline brandofamily
Just a Guy with a Camera
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Quote:
Originally Posted by Dogdots
Its not an art type museum its an historical museum.
I love historical museums!!! Let's see 'em!!!
__________________
Anthony Brandolino; Freelance Photographer • www.brandolinoimaging.com
I also attend to these fine sites:
www.onbroadwaydancers.comwww.r2rcoalcity.orgwww.tinleyparkfrankfortrotary.comwww.smalltowntheatrics.com
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Old Jun-26-2008, 06:11 PM
#7
Dogdots is offline Dogdots OP
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Quote:
Originally Posted by brandofamily
I love historical museums!!! Let's see 'em!!!
I'd love to show you them...but I don't know how you would like to see them....I'm framing them now..have three left. There will be a total of 10.
__________________
Mary
www.Dogdotsphotography.com
Old Jun-26-2008, 08:08 PM
#8
brandofamily is offline brandofamily
Just a Guy with a Camera
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Quote:
Originally Posted by Dogdots
I'd love to show you them...but I don't know how you would like to see them....I'm framing them now..have three left. There will be a total of 10.
If you had SM print them they must be in an SM gallery some place...right?
Link us...
__________________
Anthony Brandolino; Freelance Photographer • www.brandolinoimaging.com
I also attend to these fine sites:
www.onbroadwaydancers.comwww.r2rcoalcity.orgwww.tinleyparkfrankfortrotary.comwww.smalltowntheatrics.com
Use this code:8jDMwxj6yp4f2 to save on a subscription to Smugmug
Old Jun-27-2008, 05:34 AM
#9
Dogdots is offline Dogdots OP
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Quote:
Originally Posted by brandofamily
If you had SM print them they must be in an SM gallery some place...right?
Link us...
I did think of doing that, but didn't know if people would like the "link part"

Here they are -- let me know if I did ok on choosing the ones I did.

Dogdotsphotography--Mary Kim- powered by SmugMug

Dogdotsphotography--Mary Kim- powered by SmugMug

Dogdotsphotography--Mary Kim- powered by SmugMug

Dogdotsphotography--Mary Kim- powered by SmugMug

Dogdotsphotography--Mary Kim- powered by SmugMug

Dogdotsphotography--Mary Kim- powered by SmugMug

Dogdotsphotography--Mary Kim- powered by SmugMug

Dogdotsphotography--Mary Kim- powered by SmugMug

Dogdotsphotography--Mary Kim- powered by SmugMug

last one to pick with be one of these

Dogdotsphotography--Mary Kim- powered by SmugMug

Dogdotsphotography--Mary Kim- powered by SmugMug

Dogdotsphotography--Mary Kim- powered by SmugMug

Dogdotsphotography--Mary Kim- powered by SmugMug

I had a hard time picking which ones to print. It would have been nice to have printed many more, but that would have made the pickin' even
harder

Hope I linked the correctly.
__________________
Mary
www.Dogdotsphotography.com
Old Jun-27-2008, 09:51 AM
#10
I Simonius is offline I Simonius
WeatherSealedPhotographer
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Quote:
Originally Posted by Dogdots
I vote one of those two
__________________
Veni-Vidi-Snappii
...pics..
Old Jun-27-2008, 09:59 AM
#11
Dogdots is offline Dogdots OP
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Quote:
Originally Posted by I Simonius
I vote one of those two
Thank you for your choices.....it helps
__________________
Mary
www.Dogdotsphotography.com
Old Jun-28-2008, 04:17 PM
#12
goldenstarphoto is offline goldenstarphoto
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Favorite
http://www.dogdotsphotography.com/ga...88_Asjsg-XL-LB

Of course this is my favorite

Very nice and congrats!
Old Jun-28-2008, 05:09 PM
#13
Dogdots is offline Dogdots OP
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Quote:
Originally Posted by goldenstarphoto
http://www.dogdotsphotography.com/ga...88_Asjsg-XL-LB

Of course this is my favorite

Very nice and congrats!
My favorite to
__________________
Mary
www.Dogdotsphotography.com
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