SmugMug & Linux Users Support Thread

[Andy]

Here's where we want to collect tips & tricks with running SmugMug and Linux. If you have issues or problems, you can report them here, too, and folks in the community, experts, Dgrin Geeks, will try and help.

[SteveM]

Hi guys,

We have a reported issue of the slideshow button being blacked out while using Firefox(any) on Ubuntu 8.04

Apparently, the transparency setting for the Flash event isn't being recognized over the button, so it blacks it out. Flash install is up to date. Any advice would be much appreciated!

[Russianspi]

Just a heads up, everyone here trying SmugMug with Ubuntu. The Java uploaders don't work with the Firefox 3 Beta 5 included by default in Ubuntu 8.04. They do, however, work just fine with Firefox 2 and (I am told) with later versions of Firefox 3. thanks for starting a Linux support thread, guys. I think that this is a good step for SmugMug!

[batts]

Originally Posted by SteveM

Hi guys,

We have a reported issue of the slideshow button being blacked out while using Firefox(any) on Ubuntu 8.04

Apparently, the transparency setting for the Flash event isn't being recognized over the button, so it blacks it out. Flash install is up to date. Any advice would be much appreciated!

I've mentioned the same problem, in the chat room. I can't remember who I was chatting with but note was taken about the problem, but I know it still happens.
Sorry I couldn't tell from this post if you were asking for more reports of the black button problem or how to fix it. I don't have a clue how to fix it if that was the question.

[cabbey]

Originally Posted by Russianspi

Just a heads up, everyone here trying SmugMug with Ubuntu. The Java uploaders don't work with the Firefox 3 Beta 5 included by default in Ubuntu 8.04. They do, however, work just fine with Firefox 2 and (I am told) with later versions of Firefox 3. thanks for starting a Linux support thread, guys. I think that this is a good step for SmugMug!

And there is an RC1 build of firefox 3 already on the ubuntu mirrors, but it's not released for general use yet, it's still "proposed". RC1 supposedly fixes this issue. (but not the flash one SteveM pointed out above.)

[bigwebguy]

Originally Posted by Russianspi

Just a heads up, everyone here trying SmugMug with Ubuntu. The Java uploaders don't work with the Firefox 3 Beta 5 included by default in Ubuntu 8.04. They do, however, work just fine with Firefox 2 and (I am told) with later versions of Firefox 3. thanks for starting a Linux support thread, guys. I think that this is a good step for SmugMug!

Its not Ubuntu/Linux specific. All FF3 releases pre-RC1 had this problem. Facebook uses the same uploaders we do and it was broken there as well....dunno why Ubuntu felt compelled to package a beta browser with their latest release.

[Russianspi]

Hmmm...I still seem to be having the same uploader problem with the final version of Firefox 3.0. Am I alone?

[dragonrant]

I haven't tried the java uploader (I've been using Komodo Drop which is awesome!) so I don't know about that. May give it a shot when I get home.

I am having the issue of the slideshow button being blacked out.

I'm also having an issue with smugdav. I can get it mapped, but I only see folders for my galleries, not any images in those folders. This is on Ubuntu 8.04. I'd love to get smugdav working. I don't need it at the moment, but more as peace of mind than anything else.

[lildude]

As there's no Solaris/OpenSolaris specific thread , here's as good a place as any to mention that the slideshow button issue occurs on Solaris/OpenSolaris too.

I suspect it may be a *nix flash related issue - we're always 2nd class citizens when it comes to Flash

[KD5NRH]

Opera/9.52 (X11; Linux i686; U; en)
(Debian)

In Gallery view, the "Add Photos," "Themes," and "Share" buttons react visually when clicked, but don't do anything else. The "Buy" and "Slideshow" buttons work, though. (Well, "Slideshow" goes to the no-flash error, but that's to be expected.)

Noticed on my Vista box that at least "Share" had started doing the same thing sometime in the last couple of weeks. I expect it on this Debian box, but if it's doing it under Vista then something changed either within Opera or in SmugMug's button code.

Of course, none of it works in Dillo, but that's a challenge I doubt anybody wants to try to tackle