SmugMug & Linux Users Support Thread

[Andy]

Here's where we want to collect tips & tricks with running SmugMug and Linux. If you have issues or problems, you can report them here, too, and folks in the community, experts, Dgrin Geeks, will try and help.

[SteveM]

Hi guys,

We have a reported issue of the slideshow button being blacked out while using Firefox(any) on Ubuntu 8.04

Apparently, the transparency setting for the Flash event isn't being recognized over the button, so it blacks it out. Flash install is up to date. Any advice would be much appreciated!

[Russianspi]

Just a heads up, everyone here trying SmugMug with Ubuntu. The Java uploaders don't work with the Firefox 3 Beta 5 included by default in Ubuntu 8.04. They do, however, work just fine with Firefox 2 and (I am told) with later versions of Firefox 3. thanks for starting a Linux support thread, guys. I think that this is a good step for SmugMug!

[batts]

Originally Posted by SteveM

Hi guys,

We have a reported issue of the slideshow button being blacked out while using Firefox(any) on Ubuntu 8.04

Apparently, the transparency setting for the Flash event isn't being recognized over the button, so it blacks it out. Flash install is up to date. Any advice would be much appreciated!

I've mentioned the same problem, in the chat room. I can't remember who I was chatting with but note was taken about the problem, but I know it still happens.
Sorry I couldn't tell from this post if you were asking for more reports of the black button problem or how to fix it. I don't have a clue how to fix it if that was the question.

[cabbey]

Originally Posted by Russianspi

Just a heads up, everyone here trying SmugMug with Ubuntu. The Java uploaders don't work with the Firefox 3 Beta 5 included by default in Ubuntu 8.04. They do, however, work just fine with Firefox 2 and (I am told) with later versions of Firefox 3. thanks for starting a Linux support thread, guys. I think that this is a good step for SmugMug!

And there is an RC1 build of firefox 3 already on the ubuntu mirrors, but it's not released for general use yet, it's still "proposed". RC1 supposedly fixes this issue. (but not the flash one SteveM pointed out above.)

[bigwebguy]

Originally Posted by Russianspi

Just a heads up, everyone here trying SmugMug with Ubuntu. The Java uploaders don't work with the Firefox 3 Beta 5 included by default in Ubuntu 8.04. They do, however, work just fine with Firefox 2 and (I am told) with later versions of Firefox 3. thanks for starting a Linux support thread, guys. I think that this is a good step for SmugMug!

Its not Ubuntu/Linux specific. All FF3 releases pre-RC1 had this problem. Facebook uses the same uploaders we do and it was broken there as well....dunno why Ubuntu felt compelled to package a beta browser with their latest release.

[Russianspi]

Hmmm...I still seem to be having the same uploader problem with the final version of Firefox 3.0. Am I alone?

[dragonrant]

I haven't tried the java uploader (I've been using Komodo Drop which is awesome!) so I don't know about that. May give it a shot when I get home.

I am having the issue of the slideshow button being blacked out.

I'm also having an issue with smugdav. I can get it mapped, but I only see folders for my galleries, not any images in those folders. This is on Ubuntu 8.04. I'd love to get smugdav working. I don't need it at the moment, but more as peace of mind than anything else.

[lildude]

As there's no Solaris/OpenSolaris specific thread , here's as good a place as any to mention that the slideshow button issue occurs on Solaris/OpenSolaris too.

I suspect it may be a *nix flash related issue - we're always 2nd class citizens when it comes to Flash

[KD5NRH]

Opera/9.52 (X11; Linux i686; U; en)
(Debian)

In Gallery view, the "Add Photos," "Themes," and "Share" buttons react visually when clicked, but don't do anything else. The "Buy" and "Slideshow" buttons work, though. (Well, "Slideshow" goes to the no-flash error, but that's to be expected.)

Noticed on my Vista box that at least "Share" had started doing the same thing sometime in the last couple of weeks. I expect it on this Debian box, but if it's doing it under Vista then something changed either within Opera or in SmugMug's button code.

Of course, none of it works in Dillo, but that's a challenge I doubt anybody wants to try to tackle

[batts]

using firefox 3.0.3
kde 3.5.9
kubuntu 8.04

I'm still having the slideshow button problems as described as before, (smugmug system wide) I can see the outline of where it should be, works fine when I click in the area, but just doesn't show "slideshow", I could screen capture it if that would help, just letting whom ever know about it. It is a little better though since the buttons have been refined.

Question:
Another oddity, which I have limited down to possibly something up something I've done in my CSS or something, but can't figure it out. It only happend on my site, and no others smugmug site, all of my galleries. Smugmug format of galleries does not seem to play well, it will put the thumbs on the left as it should, but often throw the larger photo under all the thumbs depending on the window size, even when I maximize it rather then the right. I don't have this problem using Knoqueror, only firefox, and it seemed to work fine before. I have updated firefox from 3.0.1 to 3.0.2 and 3.0.3, but I can't tell if it was the broswer version or something that changed on Smugmug's end. Maybe I'm doing something in my CSS that is conflicting, but I have no idea. It seems to work well on windows and osx, but I'm unable to test it using windows or osx on a 24" or larger monitor.

site:
http://kothelenz.smugmug.com

thanks

[firecat53]

The Java uploaders have never worked right using the Sun Blackdown Java or more recently, OpenJDK6, which are the only Java's currently that will run in a 64-bit browser. I don't use it enough to warrant installing the 32 bit browser with Sun Java, but it would be nice to have it working :)

Going to javatester.org, I get the pink rectangle that says I'm running Java Version: 1.6.0_0 from Sun Microsystems, Inc. When I select the Simple Uploader, I get the message that 'Applet started', but then 'Applet failed to initialize'.

Arch Linux - x86_64. Firefox 3.0.3 (x86_64 build). LXDE/Openbox.

Thanks!

Scott

[cabbey]

Originally Posted by batts

I'm still having the slideshow button problems as described as before, (smugmug system wide) I can see the outline of where it should be, works fine when I click in the area, but just doesn't show "slideshow", I could screen capture it if that would help, just letting whom ever know about it. It is a little better though since the buttons have been refined.

This is a known issue with Flash on Linux. There's a transparent flash button on top of the visual button that actually launches the slide show. Unfortunately the flash implementation on linux doesn't quite get "transparent" right.

[jogle]

I've been having trasnparency issues with the bio box slideshow. Good to know it's flash being useless and not anything I've done.

here's some screenshots of firefox 2.0.0.14 on kbuntu notice the teal blocks around the flash slideshow and the way the add photos menu stays behind the flash. (ignore the little black dots, they are caused by the screen capture program for some reason.)

[Ham1]

Just in from Larry Salibra: http://sinopop.net/smugjcu/

I would love feedback on it.

[xris]

Originally Posted by jogle

I've been having trasnparency issues with the bio box slideshow... teal blocks around the flash slide show...

I have exactly the same problem. (And have has since the slide show feature was introduced.) In my slide show the background colour is supposed to be black. Works in every browser I've tried. But in FF under Ubuntu the background colour becomes teal?

Any thoughts anyone. Even suggestions regarding proper language to describe the problem would be valuable. Then I could approach an Ubuntu expert for answers

[batts]

I was just raving about how great picasa3 was with the smugmug button and now it stopped working. Anyone else out there using picasa3 and the smugmug button with success?
I can only guess the update of wine did something, maybe something else? I don't have any errors in my upload log, and they seemed to process the same way they usually did when I've used it before, just no photos uploaded.

edit more info
I was able to upload photos to and existing album, just not create a new album, which I know I have done in the past.

[batts]

I'm not having any more "Slideshow" button problems but now something else went bad, the "Get a link" page. I'd have to guess another problem with flash in linux. Anyone else seeing this same annoyance now? Text is offset a bit high.
Same results in Konqueror or firefox v3.0.4
flash version 10.0.12.36

[Mohamed.Ghuloom]

Originally Posted by batts

I'm not having any more "Slideshow" button problems but now something else went bad, the "Get a link" page. I'd have to guess another problem with flash in linux. Anyone else seeing this same annoyance now? Text is offset a bit high.
Same results in Konqueror or firefox v3.0.4
flash version 10.0.12.36

The slideshow transparency issue is not there for me. I'm using Ubuntu 8.10 with FF 3.0.4
The Get a link issue is there, however it's not a major problem

I was looking for a good smugmug related program for Ubuntu.. what you guys recommend me to use?

[firecat53]

Still can't use the OpenJDK firefox java plugin in 64-bit linux (tried on Ubuntu and Arch). It crashes the browser. I've also noticed the text offset problem on the link share page and that the Create New Album option for the Picasa uploader doesn't work.

Scott