Shopping cart problem

rich56k · January 10, 2008

Hi,

While again admiring the sleek look of the pro account purchase procedure I noticed a problem (I thought this had been addressed and corrected some time ago - but my memory isn't always the greatest-so forgive me if wrong).....

When I hit the "proceed to checkout" option without choosing anything I get the att. "cart is empty" message - however when I clicked on "prints & gifts" from there I got the item / catalog page with the prices shown - yikes!! :cry

Didn't this used to go to the page of items WITHOUT the prices??
As it well should--how can this be corrected?:scratch

I even tried from other pro smugmug sites - same result, hmmmm...

Shouldn't be hard to redirect to the price-less page but how??:dunno :dunno

thanks,
rich56k

rich56k · January 10, 2008

The plot thickens....
OK, further research indicates that from the actual shopping cart the page links to the proper version "http://www.smugmug.com/prints/catalog2.mg"
as should ALL access from a pro account site...

How can I correct this?

Or is it at smugmugs end?

Any suggestions/code/etc?

rich56k

Andy · January 10, 2008

I've searched on your site, where can I find a gallery with prints for sale?

rich56k · January 10, 2008

Andy wrote:

I've searched on your site, where can I find a gallery with prints for sale?

Here's one ....

http://rich56k.smugmug.com/gallery/3294644#183490747

note it appears to be the same result from all smugmug sites :cry

rich56k

thehikingdude · January 11, 2008

rich56k wrote:

Here's one ....

http://rich56k.smugmug.com/gallery/3294644#183490747

note it appears to be the same result from all smugmug sites :cry

rich56k

I see the same thing on your site and my own pro site as well. I think the issue is tied to being routed to Smugmug after clicking on Check Out. It will do the same thing with items in the cart if you click on the Prints & Gifts link twice. I really don't think there's a way to block this. People willing to dig will find it.

Andy · January 11, 2008

rich56k wrote:

Hi,

While again admiring the sleek look of the pro account purchase procedure I noticed a problem (I thought this had been addressed and corrected some time ago - but my memory isn't always the greatest-so forgive me if wrong).....

When I hit the "proceed to checkout" option without choosing anything I get the att. "cart is empty" message - however when I clicked on "prints & gifts" from there I got the item / catalog page with the prices shown - yikes!! :cry

Didn't this used to go to the page of items WITHOUT the prices??
As it well should--how can this be corrected?

I even tried from other pro smugmug sites - same result, hmmmm...

Shouldn't be hard to redirect to the price-less page but how??

thanks,
rich56k

The issue is we don't know that the visitor is coming from your site, since they've not added anything to the cart. I wish I had a better answer for you, I really do

rich56k · January 11, 2008

Andy wrote:

The issue is we don't know that the visitor is coming from your site, since they've not added anything to the cart. I wish I had a better answer for you, I really do

Thanks for the response Andy.

However, can we look at this situation from another perspective...

Regardless of who's site 'they came from' is there ANY logical reason that clicking on that link in the footer should take them to a page with those prices

= when they could just as easily be sent to the page without ?

It's seems it was maybe just a 'minor oversight' at the time of the new (and much improved) cart being added...hmmmm

re: Can the 'powers that be' simply change the link at smugmugs end from "prints/catalog.mg" (with prices)
to the other link "prints/catalog2.mg" (beautifully designed without prices) ??

Just my .02

rich

ps note to jeff: I tried double-clicking, clicking twice,etc - from your actual cart and every time I got the page withOUT prices -

--I was unable to replicate your result from the cart

rich56k · January 16, 2008

rich56k wrote:

Thanks for the response Andy.

However, can we look at this situation from another perspective...

Regardless of who's site 'they came from' is there ANY logical reason that clicking on that link in the footer should take them to a page with those prices
= when they could just as easily be sent to the page without ?

It's seems it was maybe just a 'minor oversight' at the time of the new (and much improved) cart being added...hmmmm

re: Can the 'powers that be' simply change the link at smugmugs end from "prints/catalog.mg" (with prices)
to the other link "prints/catalog2.mg" (beautifully designed without prices) ??

Just my .02

rich

Hi,

Any response to the above questions?

Should I resubmit to either FeatureRequests or Bug reports??

rich56k

Andy · January 16, 2008

rich56k wrote:

Hi,

Any response to the above questions?

Should I resubmit to either FeatureRequests or Bug reports??

rich56k

please put it in feature requests, thanks!

Shopping cart problem

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