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odd cropping

gusgus Registered Users Posts: 16,209 Major grins
edited January 4, 2008 in SmugMug Support
Guys ive got what appears to my eye...a perfectly square photo but when i try & order it as a 10x10 or 8x8 ..the site gives it a very definite rectangular crop.

Whats that about :dunno

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    Mac WriteMac Write Registered Users Posts: 208 Major grins
    edited January 3, 2008
    Point and Shoot cameras shoot in a 4:3 aspect ratio. If you uploaded the 4:3 photo without cropping it, then it won't be perfectly square.
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    gusgus Registered Users Posts: 16,209 Major grins
    edited January 3, 2008
    Mac Write wrote:
    Point and Shoot cameras shoot in a 4:3 aspect ratio. If you uploaded the 4:3 photo without cropping it, then it won't be perfectly square.
    Its not a point & shoot. Its a photo i have cropped.

    I can see it isnt a perfect square but the site is really making it very rectangular. I set it to 8x8 & it cuts it off just below the windscreen wipers & up to where the road at the top meets the sky.

    239079032-XL.jpg
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    gusgus Registered Users Posts: 16,209 Major grins
    edited January 3, 2008
    Anyone ?
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited January 3, 2008
    gus wrote:
    Anyone ?
    Here's what I see:

    20080104-1sbxre3wtxk27hgt591t1hs1pe.jpg

    are you sure you've chosen a square item in the product box?

    Beware, your image in not perfectly square, it is 1704x1677 pixels.
    Andy

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    gusgus Registered Users Posts: 16,209 Major grins
    edited January 4, 2008
    And here is what i see ne_nau.gif

    239454356-L.jpg
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    bwgbwg Registered Users, Retired Mod Posts: 2,119 SmugMug Employee
    edited January 4, 2008
    gus, have you tried removing it from your cart and re-adding?

    The ratio of your photo is within the threshold of a square print so the cart should not require you to crop.

    239542460-L.jpg
    Pedal faster
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    gusgus Registered Users Posts: 16,209 Major grins
    edited January 4, 2008
    bigwebguy wrote:
    gus, have you tried removing it from your cart and re-adding?

    The ratio of your photo is within the threshold of a square print so the cart should not require you to crop.

    That fixed it mate...thankyou. I dont know why it need me to do that though.
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    bwgbwg Registered Users, Retired Mod Posts: 2,119 SmugMug Employee
    edited January 4, 2008
    gus wrote:
    That fixed it mate...thankyou. I dont know why it need me to do that though.

    Not sure either...streams got crossed or something. ne_nau.gif
    Pedal faster
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