Emergency Maintenance - May 25th, 2007

***onethumb*** · May-25-2007, 03:45 PM

Hey all,

We missed releasing a major new feature during our maintenance window last night, but it's possible we'll attempt it tonight instead. If so, it'll be during the same hours: 20:00 Pacific tonight to 03:00 Pacific tomorrow morning. We're still testing, so I'm not sure yet if this is a go or a no go, but we'll keep you posted. Things are looking fairly good right now.

We are going to try something new tonight. If it doesn't work, please don't kill me, but we're gonna try to put the site into 'Read Only' mode so people can still browse your photos, see them embedded out on the net, etc.

But that means you won't be able to upload new photos, log in, edit captions, leave comments, etc. Only view. There will be a big notice on the top of each page letting you know the site is currently undergoing maintenance, is in read-only mode, and may go offline at any time.

There will probably be a few minutes here and there where the site may not be as speedy, but if this test goes well, it should remain mostly online throughout the release.

Wish us luck!

Pezpix · May-25-2007, 04:19 PM

Good luck and thanks for the heads up

cmason · May-25-2007, 04:32 PM

Sounds like a good compromise...nice idea

***DavidTO*** · May-25-2007, 04:47 PM

Thank you for read-only! Work has to get done, but this goes a long way to minimizing the pain.

rich56k · May-25-2007, 04:51 PM

Hi Don,

Might be a good idea to send a heads up message to the control panels
of all smugmuggers - I believe you've done this in the past - it was a good
method of alerting us.....

thanks,
rich56k

EDIT: Thanks Don!!

Now thats customer service,

Smugmug continues to set the standard!!

ElginetPhotos · May-25-2007, 07:28 PM

I'll be in bed. Have at it and good luck!

***onethumb*** · May-25-2007, 09:59 PM

Quote:

Originally Posted by onethumb

Hey all,

We missed releasing a major new feature during our maintenance window last night, but it's possible we'll attempt it tonight instead. If so, it'll be during the same hours: 20:00 Pacific tonight to 03:00 Pacific tomorrow morning. We're still testing, so I'm not sure yet if this is a go or a no go, but we'll keep you posted. Things are looking fairly good right now.

Just FYI, we *are* shipping this tonight. Any minute now we'll begin.

Thanks!

Allen · May-25-2007, 10:26 PM

Hey, dig that message, really neat.

However the SuperHero photos don't show.

Oops no photos are showing.

Lex · May-25-2007, 10:35 PM

Yeah, I got no photos at all showing now either, just thumbnails for each gallery, but you click a gallery, it's like it's completely empty...

A bit frustrating when you have a new camera you wanted to show some pics to folks. Links to 2 photos I posted at my forum earlier are still showing up, but nothing inside smugmug directly...

pmaland · May-25-2007, 10:37 PM

Quote:

Originally Posted by Allen

Oops no photos are showing.

Same here:

Error: 'console' is undefined

May-25-2007, 03:45 PM	#1
*onethumb* SmugMug CEO & Chief Geek Join Date: Dec 2003 Location: Silicon Valley, CA Posts: 1,194	Emergency Maintenance - May 25th, 2007 Hey all, We missed releasing a major new feature during our maintenance window last night, but it's possible we'll attempt it tonight instead. If so, it'll be during the same hours: 20:00 Pacific tonight to 03:00 Pacific tomorrow morning. We're still testing, so I'm not sure yet if this is a go or a no go, but we'll keep you posted. Things are looking fairly good right now. We are going to try something new tonight. If it doesn't work, please don't kill me, but we're gonna try to put the site into 'Read Only' mode so people can still browse your photos, see them embedded out on the net, etc. But that means you won't be able to upload new photos, log in, edit captions, leave comments, etc. Only view. There will be a big notice on the top of each page letting you know the site is currently undergoing maintenance, is in read-only mode, and may go offline at any time. There will probably be a few minutes here and there where the site may not be as speedy, but if this test goes well, it should remain mostly online throughout the release. Wish us luck!

May-25-2007, 04:19 PM	#2
Pezpix Mmmm cookies! Join Date: Mar 2006 Location: Laguna Beach, CA Posts: 394	Good luck and thanks for the heads up __________________ *My nerdy little photo world* www.pezpix.com/ . . . . . . . . . . My toys errrrrr I mean tools Canon EOS-1Ds Mark III & 1D Mark III - Canon EF 400 f/2.8L- Canon EF 24 f/1.4L - Canon EF 35 f/1.4L - Canon EF 16-35 f/2.8 II L USM - Canon EF 50 USM f/1.4- Canon EF 180 f/3.5L macro - Canon EF 70-200 f/2.8L IS USM and all sorts of other camera geek doodads

May-25-2007, 04:32 PM	#3
cmason Old dog, new tricks Join Date: Dec 2005 Location: Raleigh, NC Posts: 1,987	Sounds like a good compromise...nice idea __________________ Photo Blog Gear: Canon 40D \| Canon 70-200 f/4 L \| Canon 50 f1.8 \| Sigma 10-20 EX HSM \| Tamron 28-75mm f/2.8 XR Di LD LMNOPQRS \|

May-25-2007, 04:47 PM	#4
*DavidTO* salubrious Join Date: May 2004 Location: Thousand Oaks, CA Posts: 15,654	Thank you for read-only! Work has to get done, but this goes a long way to minimizing the pain. __________________ Moderator of The Refinery \| Action! ARQG \| Post A Pic \| Nice Tutes! \| Me! How To Do Most Anything on Dgrin! Photography Workshops \| Muench University

May-25-2007, 04:51 PM	#5
rich56k Major grins Join Date: Aug 2005 Location: SoCal Posts: 459	Hi Don, Might be a good idea to send a heads up message to the control panels of all smugmuggers - I believe you've done this in the past - it was a good method of alerting us..... thanks, rich56k EDIT: Thanks Don!! Now thats customer service, Smugmug continues to set the standard!! __________________ Member: ASMP; EP; NPPA http://rich56k.smugmug.com http://HooliganUnderground.com Last edited by rich56k : May-25-2007 at 06:05 PM.

May-25-2007, 07:28 PM	#6
ElginetPhotos Big grins Join Date: Mar 2007 Posts: 84	When? I'll be in bed. Have at it and good luck!

May-25-2007, 10:26 PM	#8
Allen "tweak 'til it squeaks" Join Date: Aug 2004 Location: St. Louis, Mo Posts: 21,418	Hey, dig that message, really neat. However the SuperHero photos don't show. Oops no photos are showing. __________________ Al My Website My latest Birdies Mozilla Firefox Web Developer Firebug Customization FAQ Banner/Navbar/Slideshow Tutor

May-25-2007, 10:35 PM	#9
Lex Major grins Join Date: Mar 2007 Posts: 241	Yeah, I got no photos at all showing now either, just thumbnails for each gallery, but you click a gallery, it's like it's completely empty... A bit frustrating when you have a new camera you wanted to show some pics to folks. Links to 2 photos I posted at my forum earlier are still showing up, but nothing inside smugmug directly...

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