Andy
When I log in to order photographs from smugmug the numbers are not the same as when I am not logged in
tried to order customers photographs when I was logged in for cost, but the numbers were not the same as the gallery pic when not logged in
am I crazy??
please advise
thanks
dboras

Originally Posted by dboras Andy When I log in to order photographs from smugmug the numbers are not the same as when I am not logged in tried to order customers photographs when I was logged in for cost, but the numbers were not the same as the gallery pic when not logged in am I crazy?? please advise thanks dboras

When logged in, you should see "at cost" prices (we don't charge YOU your custom pricing). Logged out, you should see your custom prices.

If you give me a gallery link, I'll be happy to investigate!

Originally Posted by Andy When logged in, you should see "at cost" prices (we don't charge YOU your custom pricing). Logged out, you should see your custom prices. If you give me a gallery link, I'll be happy to investigate!

www.dboras.smugmug.com
Not prices, the numbers to order photographs are not the same when logged in than not logged in, take a look at olivias photographs, when you log in the pictures are not in the same order as not being logged in, do I make any sense?
please try it
thanks
debbie

Originally Posted by dboras www.dboras.smugmug.com Not prices, the numbers to order photographs are not the same when logged in than not logged in, take a look at olivias photographs, when you log in the pictures are not in the same order as not being logged in, do I make any sense? please try it thanks debbie

Hi Debbie, your gallery looks identical to me logged in,or logged out. The order of photos is the same. What browsers are you using, and what viewing style?

http://www.dboras.smugmug.com/galler...258/1/89491287

Originally Posted by Andy Hi Debbie, your gallery looks identical to me logged in,or logged out. The order of photos is the same. What browsers are you using, and what viewing style? http://www.dboras.smugmug.com/galler...258/1/89491287

No they are not the same, logged in- the 1st picture is sepia and the 5th one is sepia

logged out- the 1 st picture is b&W and the 12 is sepia
maybe i am doing something wrong I dont know but I know that the pictures are not in the same order
thanks

Originally Posted by dboras No they are not the same, logged in- the 1st picture is sepia and the 5th one is sepia logged out- the 1 st picture is b&W and the 12 is sepia maybe i am doing something wrong I dont know but I know that the pictures are not in the same order thanks

Try clearing your cache (temp files) and close, reopen your browser.

Originally Posted by Andy Try clearing your cache (temp files) and close, reopen your browser.

hate to be dumb, but you mind telling me how to clear cache?

Originally Posted by dboras hate to be dumb, but you mind telling me how to clear cache?

IE6: tools>internet options>delete temporary internet files

Originally Posted by Andy Try clearing your cache (temp files) and close, reopen your browser.

I'm seeing the same thing in at least one of my galleries.

http://www.edhughesphoto.com/gallery/1823508

Originally Posted by ehughes I'm seeing the same thing in at least one of my galleries. http://www.edhughesphoto.com/gallery/1823508

Andy
cleared cache, and it is the exact same way
logged in 1st pic is sepia - 5th picture is B&W

not logged in 1st picture is B&W and 12 th is sepia

am I the only one that this has happened to
thanks
dbora

OK Guys thanks - I see it now. And I've reported. Not sure what it is, but we'll get back to you.

Can you please report what you hear back? I logged this about 2 weeks ago and never heard a status...

Thanks!

Originally Posted by Andy OK Guys thanks - I see it now. And I've reported. Not sure what it is, but we'll get back to you.

Thank you andy, if no one has told you lately, thank you for the work you do on this site, we are lucky to have you
thanks again
dbora

Originally Posted by photogmomma Can you please report what you hear back? I logged this about 2 weeks ago and never heard a status... Thanks!

hello
thanks for telling me, i was thinking that i am nuts, and glad to know maybe still a little sane
dboras

OK, the reason is you have several images set to postion #1. So we have to guess.

http://www.dboras.smugmug.com/photos...&tool=bulkmove

(ed, you can look in a similar url, replace dboras with your nick)

Re-sort the gallery so that only one photo can possibly occupy a spot, and you should be all set

Originally Posted by Andy OK, the reason is you have several images set to postion #1. So we have to guess. http://www.dboras.smugmug.com/photos...&tool=bulkmove (ed, you can look in a similar url, replace dboras with your nick) Re-sort the gallery so that only one photo can possibly occupy a spot, and you should be all set

That took care of it Andy, thanks. You da man..

How do you figure it out?

The strange thing is I hadn't touched the sorting or tried to change position. The pics were still at the default from the upload.

Originally Posted by Andy OK, the reason is you have several images set to postion #1. So we have to guess. http://www.dboras.smugmug.com/photos...&tool=bulkmove (ed, you can look in a similar url, replace dboras with your nick) Re-sort the gallery so that only one photo can possibly occupy a spot, and you should be all set

Hmm, this is odd. A month ago, when I'd upload my photos doing a drag and drop, they would show in the order I grabbed them. I'd been doing that for a year with no issues... But now when I do the drag and drop, it shows in some weird order when I'm logged in, but when I'm logged out, it's correct.

While I know I can force a reorder by date, it's not as quick and fast as upload and let it go. And while I know it's fine for people looking at my site, when I'm logged in, i'd like to see exactly what they see...

I've done this on both IE and FF and it works the same. It seems like something has changed on the Smug side and nothing that I've done different....

Just wanted to pass it along. I'm working around it, but I do find it quite annoying.

Thanks!