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Crop Problems on Gallery Feature Image

LensrookieLensrookie Registered Users Posts: 7 Beginner grinner
edited January 6, 2015 in SmugMug Support
I cannot seem to get the feature image that appears in my list of galleries to crop correctly so heads don't get chopped off.
CropProblem.JPG

I have edited the image using the crop tool and then let it have time to update with no results. Any ideas what I am doing wrong?

Thanks!

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    woodywoody Registered Users Posts: 17 Big grins
    edited July 31, 2013
    2nd that... and would like to fix this on my site as well
    Rich Woodfin
    NH Sports Photography
    nhsports.smugmug.com
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    ctvaderctvader Registered Users Posts: 35 Big grins
    edited July 31, 2013
    I saw the issue and I had to use a collage setting in the gallery and the pics looked fine after that. I have mine set this way - Customize --> Customize Site --> Click on the wrench for the section where your photos are --> From the dialogue box, go to layout and choose one of the collage settings - landscape or portrait.
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    phaserbeamphaserbeam Registered Users Posts: 452 Major grins
    edited July 31, 2013
    I second that also, for square crops and square thumbs.

    The cropped photo inside a gallery does not match the featured photo for a gallery. I'm using square thumbs for the folders/galleries and the SmugMug gallery style. I have cropped a photo to square aspect ration (1:1) and used that as featured photo for a gallery. Both crops do simply not match... see screenshot.

    Markus
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    WinsomeWorksWinsomeWorks Registered Users Posts: 1,935 Major grins
    edited July 31, 2013
    phaserbeam wrote: »
    I second that also, for square crops and square thumbs.

    The cropped photo inside a gallery does not match the featured photo for a gallery. I'm using square thumbs for the folders/galleries and the SmugMug gallery style. I have cropped a photo to square aspect ration (1:1) and used that as featured photo for a gallery. Both crops do simply not match... see screenshot.

    Markus

    The first thing I'd take note of is whether you happened to adjust watermarking in that gallery (or on that photo) after cropping the thumb. If they have not fixed the issue from the Old Site that has been happening since forever, when you watermark a photo, it loses the crop, even if you did a manual crop on it. It'll keep square thumbs, but it'll lose the manually adjusted crop you may have already done. If it's not that, I wouldn't be surprised if there's some other setting in the New Site that causes thumbs to regenerate & lose their adjusted crop. I prayed that this would get straightened out... Oh-- and the "fix" for this is that you simply have to adjust crops after watermarking rather than before.
    Anna Lisa Yoder's Images - http://winsomeworks.com ... Handmade Photo Notecards: http://winsomeworks.etsy.com ... Framed/Matted work: http://anna-lisa-yoder.artistwebsites.com/galleries.html ... Scribbles: http://winsomeworks.blogspot.com
    DayBreak, my Folk Music Group (some free mp3s!) http://daybreakfolk.com
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    LensrookieLensrookie Registered Users Posts: 7 Beginner grinner
    edited July 31, 2013
    Thanks for your input WinsomeWorks! In my specific case, I don't use the watermarks feature at all and still have the issue.

    ctvader - I agree that changing my format to collage would solve the problem, I guess I am just trying to keep the default look for the template smugmug provided and get it to work like it should.

    I am sure they are finding hundreds of bugs right now and this may be one of them, however I will be just as happy if it is not a bug and there is someone out there who knows the answer.

    Thanks Everyone!
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    phaserbeamphaserbeam Registered Users Posts: 452 Major grins
    edited August 2, 2013
    The first thing I'd take note of is whether you happened to adjust watermarking in that gallery (or on that photo) after cropping the thumb.

    No watermarks here... and i tried to crop that photo multiple times without any effect. The CropThumbnail dialog has changed since my last post so i tried again without any effect.

    When i go to the Organizer and select the folder with the gallery showing that grey heron as featured image, the crop looks ok. If i select "Settings" for that gallery i can see that little "Featured Image" in the GallerySettings window with the wrong crop like when navigate to that gallery on my site. EDIT: The crop varies whether you look at it in the Organizer (OK in FolderView and GalleryView but not in GallerySettings window) or when navigate on my site through Folders (not OK) / Gallery (OK in the SmugMug view).

    Markus
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    daniloheggdanilohegg Registered Users Posts: 14 Big grins
    edited August 2, 2013
    I have the same problem. Default Smugmug theme and grid layout with square thumbnails. The crop only works in the small Organizer thumbs, but not in my Folder view
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    daniloheggdanilohegg Registered Users Posts: 14 Big grins
    edited August 19, 2013
    This problem is still not solved on my website. Can anyone please confirm whether it's being addressed? It doesn't look like a difficult one to solve, and the feature was working really well in the legacy Smugmug.

    Thank you, and keep up the good work!

    :-)
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    thenickdudethenickdude Registered Users Posts: 1,302 Major grins
    edited August 19, 2013
    SmugMug no longer uses your thumbnail crop pretty much everywhere on the site, because they now use S-sized photos and above, which don't apply a thumbnail crop. It just centers the image in the thumb area instead. If you're got portrait images where heads are being cut off at the top, try this adjustment to the default alignment:

    http://www.sherlockphotography.org/Customisations/Avoid-cutting-off-heads
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    WinsomeWorksWinsomeWorks Registered Users Posts: 1,935 Major grins
    edited August 19, 2013
    Lamah wrote: »
    SmugMug no longer uses your thumbnail crop pretty much everywhere on the site, because they now use S-sized photos and above, which don't apply a thumbnail crop. It just centers the image in the thumb area instead. If you're got portrait images where heads are being cut off at the top, try this adjustment to the default alignment:

    http://www.sherlockphotography.org/Customisations/Avoid-cutting-off-heads
    So... does this mean that when I migrate, all those 10s of 1000s of photos that I've already applied a manual crop to will lose my crop? (I'm not sure I want to hear the answer to this).
    Anna Lisa Yoder's Images - http://winsomeworks.com ... Handmade Photo Notecards: http://winsomeworks.etsy.com ... Framed/Matted work: http://anna-lisa-yoder.artistwebsites.com/galleries.html ... Scribbles: http://winsomeworks.blogspot.com
    DayBreak, my Folk Music Group (some free mp3s!) http://daybreakfolk.com
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    phaserbeamphaserbeam Registered Users Posts: 452 Major grins
    edited August 19, 2013
    So... does this mean that when I migrate, all those 10s of 1000s of photos that I've already applied a manual crop to will lose my crop? (I'm not sure I want to hear the answer to this).

    In the SmugMug gallery view the cropped thumbs will be used, but on nearly every other place where you can use square thumbs (thumbnail gallery view, featured images for galleries and folders...) the crop is ignored.

    You will not loose anything... all my crops are still there and i still can adjust square crops. SM is just not using it where it might be possible.
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    AllenAllen Registered Users Posts: 10,011 Major grins
    edited August 19, 2013
    phaserbeam wrote: »
    In the SmugMug gallery view the cropped thumbs will be used, but on nearly every other place where you can use square thumbs (thumbnail gallery view, featured images for galleries and folders...) the crop is ignored.

    You will not loose anything... all my crops are still there and i still can adjust square crops. SM is just not using it where it might be possible.
    http://www.dgrin.com/showthread.php?t=238645
    Al - Just a volunteer here having fun
    My Website index | My Blog
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    jbdjbd Registered Users Posts: 3 Big grins
    edited January 2, 2015
    Hi everyone,

    I am new to SmugMug and I like it very much so far. I was previously with viewbook, which actually offers much less for more money.

    I am trying to customize my folder pages, where I would like to use the 3:1 crops of the feature image of each gallery linked to that folder page.

    It works fine except I can't adjust my 3:1 crops: it automatically takes the full width of the featured image (fine) and the central third (not fine). It seems to be the same issue that appears in this thread and that is 1.5 years old. Does anyone know if it's possible today?

    If not, maybe, would it be possible to have CSS on each folder page that adjust the crop with different parameters for each thumbnail? Like the solution of sherlockphotography above, but doing it case by case for each thumbnail, referring to it via filename or parent gallery ... ?
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    rnrjoshrnrjosh Registered Users Posts: 266 Major grins
    edited January 5, 2015
    There may be a way to do what you want using CSS, though it would probably be quite a bit more complicated than Sherlock's code. An easier workaround would be to create a special gallery that you use for just housing your featured images. What you could do would be to upload 3:1 cropped images to this gallery, cropped how you want them. Then, just choose the featured photo for each gallery from that special gallery when applying the featured photo (you can choose a featured photo from any gallery, not just from the gallery in question).
    Josh
    SmugMug Support Hero
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    RobLoudRobLoud Registered Users Posts: 45 Big grins
    edited January 5, 2015
    rnrjosh wrote: »
    There may be a way to do what you want using CSS, though it would probably be quite a bit more complicated than Sherlock's code. An easier workaround would be to create a special gallery that you use for just housing your featured images. What you could do would be to upload 3:1 cropped images to this gallery, cropped how you want them. Then, just choose the featured photo for each gallery from that special gallery when applying the featured photo (you can choose a featured photo from any gallery, not just from the gallery in question).

    +1 to this suggestion. This is the way that I have done mine..... All of my featured 3.1 cropped images are cropped as desired in PS and uploaded to a unlisted gallery and then selected from there.

    Robin
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    AllenAllen Registered Users Posts: 10,011 Major grins
    edited January 5, 2015
    RobLoud wrote: »
    +1 to this suggestion. This is the way that I have done mine..... All of my featured 3.1 cropped images are cropped as desired in PS and uploaded to a unlisted gallery and then selected from there.

    Robin
    I do the same for selected feature photos. Just make sure in that unlisted gallery to
    add a link to the caption for the gallery used for.
    Al - Just a volunteer here having fun
    My Website index | My Blog
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    RobLoudRobLoud Registered Users Posts: 45 Big grins
    edited January 6, 2015
    Allen wrote: »
    I do the same for selected feature photos. Just make sure in that unlisted gallery to
    add a link to the caption for the gallery used for.

    Good idea Allen. I never thought of doing that... Done now though, thanks.
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