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Google Analytics issue

KQuinlanKQuinlan Registered Users Posts: 53 Big grins
edited August 1, 2013 in SmugMug Support
I had previously used Google Analytics, but as of when I switched over to the new site last night, it seems to have stopped tracking any hits.

Thanks,
Kevin
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    JBHotShotsJBHotShots Registered Users Posts: 391 Major grins
    edited July 31, 2013
    KQuinlan wrote: »
    I had previously used Google Analytics, but as of when I switched over to the new site last night, it seems to have stopped tracking any hits.

    Thanks,
    Kevin
    +1

    I had to check to verify but it quit the hour I unveiled.
    Jamie
    JBHotShots.com
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    Darter02Darter02 Registered Users Posts: 947 Major grins
    edited July 31, 2013
    Statcounter also seems to not work according to another user.
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    ScottNorrisPhotographyScottNorrisPhotography Registered Users Posts: 1 Beginner grinner
    edited July 31, 2013
    You are not alone. Google Analytics are not working for me either. Well, they are working, sort of. I've logged in twice today to update a couple of galleries. Both times it was logged by Google.

    Other than that, no hits.
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    richWrichW Registered Users Posts: 941 Major grins
    edited August 1, 2013
    KQuinlan wrote: »
    I had previously used Google Analytics, but as of when I switched over to the new site last night, it seems to have stopped tracking any hits.

    Thanks,
    Kevin
    I'll ask the engineers to check on GA to see if there's an issue...
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    richWrichW Registered Users Posts: 941 Major grins
    edited August 1, 2013
    Darter02 wrote: »
    Statcounter also seems to not work according to another user.
    The most used version of StatCounter uses script, so it won't wok in the New SmugMug.
    I've been testing their html version and it looks to track hits.

    Over on Statcounter go to Project > Edit Settings > Reinstall Code > Default Installation Guide > Basic Tab > Copy the code.
    On your SmugMug site, drop the html block into your site-wide footer, then paste in the StatCounter code.

    Here's the basic tab on StatCounter's site:
    stat counter.png
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    eddiefeddief Registered Users Posts: 60 Big grins
    edited August 1, 2013
    Iframe's not working
    Are iframes not accepted on NEW SMUGMUG html boxes?
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    zcrookstonzcrookston Registered Users Posts: 21 Big grins
    edited August 1, 2013
    My google analytics page has been wrong since the transition - but it doesn't show 0. Smugmug stats say I've had 150,000 views in the last few days while google analytics says I've had 2,000.
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