FAQtoid

jchin · Jul-21-2012, 12:38 AM #1

I think I found a bug. When I tried to set a coupon to only work for certain galleries, the list of galleries never shows up for my "School Events" category. Is this a bug?

vakvarju · Jul-21-2012, 03:16 AM #2

Hi,

We're looking into this and we'll get back to you as soon as we can! Our first guess is your customization codes might be causing this issue - if it would be a bug, you'd not see any other galleries in the gallery picker either, when trying to create a coupon :)

Thanks for your patience,

jchin · Jul-21-2012, 05:41 AM #3

The same thing happens with the "Parties" category.
Can it be that there are galleries in those categories that have Chinese characters in the gallery names?
That seems to be the only difference between those categories and the others.

jchin · Jul-23-2012, 02:53 PM #4

Correction. There are Chinese characters in the gallery descriptions, NOT the titles.
http://galleries.jchinphotography.com/School-Events
and
http://galleries.jchinphotography.com/Parties

Is this a bug in the coupon code to not handle these characters?
If so, please fix. Thank you.

vakvarju · Jul-23-2012, 10:33 PM #5

Hi Johnny,

I sent you an email :)


Similar Threads	Thread Starter	Forum	Replies	Last Post

hiding galleries, linking to client page, help!	Gasconphotography	SmugMug Customization	4	Apr-28-2012 07:31 AM
Creating Coupons -Apply to specific gallery issue	JimKarczewski	Bug Reporting	0	Dec-07-2010 09:41 PM
Galleries > Categories?	rgluga	SmugMug Support	7	Oct-27-2010 05:21 AM
Organizing travel galleries	jcdill	SmugMug Support	12	Sep-07-2010 02:29 PM
Galleries and Navbars, Oh My!	photobrando	SmugMug Customization	7	Jun-21-2008 11:07 PM

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

FAQtoid

Dgrin Challenges

Need some help with Accessories?

Tutorials

The Hot Seat

Africa!

SmugMug How To:

SmugMug News:

SmugMug Status

Jul-21-2012, 12:38 AM #1
jchin ^OP J.Chin Photography Join Date: Sep 2005 Location: New York City Posts: 673	coupons cannot select galleries I think I found a bug. When I tried to set a coupon to only work for certain galleries, the list of galleries never shows up for my "School Events" category. Is this a bug? __________________ Johnny J. Chin ~ J. Chin Photography Facebook ♦ Flickr ♦ SmugMug SmugMug referral coupon code: ix3uDyfBU6xXs (use this for a discount off your SmugMug subscription)

Jul-21-2012, 03:16 AM #2
vakvarju Support Hero Join Date: Jan 2012 Posts: 34	Hi, We're looking into this and we'll get back to you as soon as we can! Our first guess is your customization codes might be causing this issue - if it would be a bug, you'd not see any other galleries in the gallery picker either, when trying to create a coupon :) Thanks for your patience, __________________ Bea SmugMug Support Hero Last edited by vakvarju; Jul-21-2012 at 04:19 AM.

Jul-21-2012, 05:41 AM #3
jchin ^OP J.Chin Photography Join Date: Sep 2005 Location: New York City Posts: 673	The same thing happens with the "Parties" category. Can it be that there are galleries in those categories that have Chinese characters in the gallery names? That seems to be the only difference between those categories and the others. __________________ Johnny J. Chin ~ J. Chin Photography Facebook ♦ Flickr ♦ SmugMug SmugMug referral coupon code: ix3uDyfBU6xXs (use this for a discount off your SmugMug subscription)

Jul-23-2012, 02:53 PM #4
jchin ^OP J.Chin Photography Join Date: Sep 2005 Location: New York City Posts: 673	Correction. There are Chinese characters in the gallery descriptions, NOT the titles. http://galleries.jchinphotography.com/School-Events and http://galleries.jchinphotography.com/Parties Is this a bug in the coupon code to not handle these characters? If so, please fix. Thank you. __________________ Johnny J. Chin ~ J. Chin Photography Facebook ♦ Flickr ♦ SmugMug SmugMug referral coupon code: ix3uDyfBU6xXs (use this for a discount off your SmugMug subscription)

Jul-23-2012, 10:33 PM #5
vakvarju Support Hero Join Date: Jan 2012 Posts: 34	Hi Johnny, I sent you an email :) __________________ Bea SmugMug Support Hero


Tell The World!

Tweet