Beware Overnight Prints

Khaos · Nov-09-2005, 03:49 PM

I used them. I was happy with the quality and cost as I know many have been.

I just received an email from someone I don't know who was kind enough to tell me that when she clicked on the free samples button on their site, my info is filled in. My name, street adress, email, it's all there.

I'm not a happy camper.

I just emailed them and I'm awaiting a reply.

This is unnaceptable. It's bad enough when a business doesn't practice security and gets info stolen, but to put it out on the web. Avoid this site!

***Andy*** · Nov-09-2005, 03:53 PM

Quote:

Originally Posted by Khaos

I used them. I was happy with the quality and cost as I know many have been.

I just received an email from someone I don't know who was kind enough to tell me that when she clicked on the free samples button on their site, my info is filled in. My name, street adress, email, it's all there.

I'm not a happy camper.

I just emailed them and I'm awaiting a reply.

This is unnaceptable. It's bad enough when a business doesn't practice security and gets info stolen, but to put it out on the web. Avoid this site!

I just went there (I've been a customer, too, I'm a satisfied customer)...

Tried the samples thing in safari and firefox - got blanks to fill in, that's all..

Was she using your computer?

Khaos · Nov-09-2005, 03:57 PM

Funny. No. I never heard of her. She actually had a screen shot.

***Andy*** · Nov-09-2005, 03:59 PM

Quote:

Originally Posted by Khaos

Funny. No. I never heard of her. She actually had a screen shot.

Weird - seems like it's fixed though. Similar thing happened to B&H about a month or so ago. Not good.

mercphoto · Nov-15-2005, 06:12 AM

Quote:

Originally Posted by andy

Weird - seems like it's fixed though. Similar thing happened to B&H about a month or so ago. Not good.

Agreed. I am to the point now that I no longer allow an online vendor to store my credit card information. (do all vendors give you this option?). I'm even considering trying to get it removed from some vendors who currently have my CC information that are normally trustworthy, such as Amazon, just in case.

Goodbye one-click ordering for Bill... :(

Lee Massey · Nov-18-2005, 12:35 PM

Quote:

Originally Posted by andy

Weird - seems like it's fixed though. Similar thing happened to B&H about a month or so ago. Not good.

FYI... I don't believe that it is fixed. I just clicked on "free samples" and it came up with someone's personal info. No credit card, but mailing address/e-mail...

Hopefully they will get this looked after...

Lee

JimM · Nov-18-2005, 12:44 PM

What is their website, I want to try!

Khaos · Nov-18-2005, 04:38 PM

I still haven't received a reply back either. Very troubling.

**Harryb** · Nov-18-2005, 06:07 PM

Quote:

Originally Posted by Lee Massey

FYI... I don't believe that it is fixed. I just clicked on "free samples" and it came up with someone's personal info. No credit card, but mailing address/e-mail...

Hopefully they will get this looked after...

Lee

Since that was my info I'm kind of ticked off.

Once I get a good nights sleep I will be communicating with those good folks tomorrow.

gus · Nov-18-2005, 07:50 PM

Quote:

Originally Posted by andy

I just went there (I've been a customer, too, I'm a satisfied customer)...

Tried the samples thing in safari and firefox - got blanks to fill in, that's all..

Was she using your computer?

Just had a look

...i ordered you 3 x 5d's on Steve Cav's credit card to arrive in sequence 3 months apart so you wont have to re-order after each sale.

gus · Nov-18-2005, 07:52 PM

Quote:

Originally Posted by Khaos

I still haven't received a reply back either. Very troubling.

Bad news mate...just keep one fist closed behind your back in the event that the person whom contacted you is not a scammer.

Lee Massey · Nov-20-2005, 10:40 AM

Well... Although it sounds like they have a good product for a reasonable price, it still makes me a little nervous. I was actually going to get some samples when I saw that information still there...

I gave them a call and left a message. It just wasn't with the "Free Samples" link either. I clicked on the "Contact Us" button after I saw your info Harry and I saw the message that *YOU* left them. Very disturbing...

Anyway, I sent you an e-mail about it Harry and some screen captures. It definately makes you wonder...

Thanks...

Lee

Quote:

Originally Posted by Harryb

Since that was my info I'm kind of ticked off.

Once I get a good nights sleep I will be communicating with those good folks tomorrow.

Blues fan · Nov-23-2005, 02:44 AM

Quote:

Originally Posted by Lee Massey

Well... Although it sounds like they have a good product for a reasonable price, it still makes me a little nervous. I was actually going to get some samples when I saw that information still there...

I gave them a call and left a message. It just wasn't with the "Free Samples" link either. I clicked on the "Contact Us" button after I saw your info Harry and I saw the message that *YOU* left them. Very disturbing...

Anyway, I sent you an e-mail about it Harry and some screen captures. It definately makes you wonder...

Thanks...

Lee

I was just reading this thread and am glad I didn't make an order last night from them as I was about to. I noticed that Harry's info was still on the sample and the contact us screens and that it has been a couple of days since Harry's post and since Lee's post.

I am just wondering if anyone had heard anything from the company yet as to why it hasn't been fixed yet or when they plan on fixing it. I had planned on ordering some cards this week but I think I may be looking for another company to use.

***Andy*** · Nov-23-2005, 03:06 AM

Quote:

Originally Posted by Blues fan

I was just reading this thread and am glad I didn't make an order last night from them as I was about to. I noticed that Harry's info was still on the sample and the contact us screens and that it has been a couple of days since Harry's post and since Lee's post.

I am just wondering if anyone had heard anything from the company yet as to why it hasn't been fixed yet or when they plan on fixing it. I had planned on ordering some cards this week but I think I may be looking for another company to use.

3 machines, two different browsers - I never saw anything except blank input screens. (Safari, and Firefox). Is this IE only?

flyingdutchie · Nov-23-2005, 06:12 AM

Quote:

Originally Posted by Khaos

I used them. I was happy with the quality and cost as I know many have been.

I just received an email from someone I don't know who was kind enough to tell me that when she clicked on the free samples button on their site, my info is filled in. My name, street adress, email, it's all there.

I'm not a happy camper.

I just emailed them and I'm awaiting a reply.

This is unnaceptable. It's bad enough when a business doesn't practice security and gets info stolen, but to put it out on the web. Avoid this site!

I've seen this happening... not right now on http://www.overnightprints.com but on other sites (although those were not out in the real world, just test-sites). This is most likely their problem:

They have a bunch of machines (servers) running the online front store. When you start using it, fill in info, etc, the front-store application needs to establish a session. The session holds a identifier that points to - most likely - a database that holds your info (last information uploaded, shopping cart contents, etc.). The session-identifier is stored on your computer in a cookie. The value of the identifier is generated by the front-store application. The session-identifier is then used to obtain the information that is specific to you when you move from page to page.

Most front-store applications are running on more than one machine, to spread the load. Sometimes this can cause the session-identifier of one customer(/browser) to be assigned to another customer(/browser). This, of course is a bug in their system, but i could happen. This means, that when you go to the next page, you see contents that would have been shown to another customer (cross-assignment of sessions).

This is a SEVERE bug. It is best to notify Overnight Prints immediately. If this bug caused some customers to have their info stolen or, even worse, have some of their money stolen, Overnight Prints can be in for a lot of trouble (pissed of customers, bad press, litigation, etc.)

**Harryb** · Nov-23-2005, 09:08 AM

Hi y'all,

I contacted Overnightprints about my info being displayed. I first attempted a phone contact and it want like this

ring
Recorded voice: "you are the second caller on line for a service rep."
some god awful music

Voice: "hey my name is Kevin"
Me: "This is in reference to a a completed order"
click
Recorded voice: "you are called number 29"
god awful music
after minutes a Recorded voice "You are number 28"
I hang up

I did receive this e-mail today in response to me e-mmails ent two days earlier

"Good Day,
We do not collect and post information on our site. If the site is
retaining information it is due to your settings. Not ours. Verisign is
a secure site and deletes all of the CC info once it has been processed.
If you wish to change your setting you must go to Tools>Internet Options
and under Security, Privacy and Advanced you should be able to change
your settings. However this will delete and not store any information
when you visit any site as well as drop down boxes(ie. typing similar
info and matches pop up below). I hope this was helpful to you. Have a
good day!

We appreciate your patience and hope that you choose Overnight Prints
in the future for all your printing needs. If you have any additional
questions, do not hesitate to contact us.

Please include all previous correspondence and your order number when
contacting Overnight Prints.

Thank you,

Christine

Customer Support Representative
Overnight Prints
1800 East Garry Ave. Ste. 224
Santa Ana, CA 92705
service@overnightprints.com
Support Line: 888-677-2000"

I feel better knowing that it is my problem and not theirs. They do have a point it is my problem because its my info that was being displayed.

I will have my next order of business cards done locally.

Dee · Nov-23-2005, 09:28 AM

I just see blanks to fill in on my Mac when I go to samples on overnightprints.

Slightly changing the subject, I never got a letter from the FBI or CIA either about the 30 illegal sites I visited (whatever illegal site means). I even read about it on Yahoo this morning. What illegal sites? I wanna go see them!

But I did get a notice that I won the Big Lottery in the UK. Checked the lottery site, but darn if the numbers listed didn't match the numbers in my e-mail. Other than that, it's a very cleverly done letter -- sure looks like the real thing! However, before I could write to Hillary my ISP sent an all domain e-mail out telling us it was a fishing expedition to get our bank information...

Sorry Harry that it was your information up there on the screen for the world to see.

LiquidOps · Nov-23-2005, 09:31 AM

Harry,

Your info is still up there... on the Contact Us part

LiquidOps · Nov-23-2005, 09:33 AM

Quote:

Originally Posted by LiquidOps

Harry,

Your info is still up there... on the Contact Us part

also on the free sample section

I'm using IE

flyingdutchie · Nov-23-2005, 09:50 AM

Quote:

Originally Posted by LiquidOps

also on the free sample section

I'm using IE

I don't think it matters whether you use IE or not. Your and Harry's computer are not the same, it seems to be overnight-prints' problem.... Somehow you were assigned the session that was meant for Harry. So, everytime you go to overnight prints' site, it thinks you're Harry and will show you his information instead.

If they don't investigate this and send out e-mails like 'it is definately your fault, not ours', they may be in for a surprise.
-- Anton.

Nov-09-2005, 03:49 PM	#1
Khaos Mr. Creative Pants Join Date: Feb 2005 Posts: 2,429	Beware Overnight Prints I used them. I was happy with the quality and cost as I know many have been. I just received an email from someone I don't know who was kind enough to tell me that when she clicked on the free samples button on their site, my info is filled in. My name, street adress, email, it's all there. I'm not a happy camper. I just emailed them and I'm awaiting a reply. This is unnaceptable. It's bad enough when a business doesn't practice security and gets info stolen, but to put it out on the web. Avoid this site! __________________ The digital sensor is my canvas. The world is my paint. The lens, camera, and computer are my brushes. -Keith Hodos www.galleries.creativekhaos.com

Nov-09-2005, 03:57 PM	#3
Khaos Mr. Creative Pants Join Date: Feb 2005 Posts: 2,429	Funny. No. I never heard of her. She actually had a screen shot. __________________ The digital sensor is my canvas. The world is my paint. The lens, camera, and computer are my brushes. -Keith Hodos www.galleries.creativekhaos.com

Nov-18-2005, 12:44 PM	#7
JimM wannabee Join Date: Jul 2005 Location: Somewhere near Detroit, MI Posts: 1,375	I want to try What is their website, I want to try! __________________ Cameras: >(2) Canon 20D .Canon 20D/grip >Canon S200 (p&s) Glass: >Sigma 17-35mm,f2.8-4 DG >Tamron 28-75mm,f2.8 >Canon 100mm 2.8 Macro >Canon 70-200mm,f2.8L IS >Canon 200mm,f2.8L Flash: >550EX >Sigma EF-500 DG Super >studio strobes Sites: Jim Mitte Photography - Livingston Sports Photos - Brighton Football Photos

Nov-18-2005, 04:38 PM	#8
Khaos Mr. Creative Pants Join Date: Feb 2005 Posts: 2,429	I still haven't received a reply back either. Very troubling. __________________ The digital sensor is my canvas. The world is my paint. The lens, camera, and computer are my brushes. -Keith Hodos www.galleries.creativekhaos.com

Nov-23-2005, 09:08 AM	#16
Harryb The Amiable Mod Join Date: Jun 2004 Location: Viera, Florida Posts: 19,255	Hi y'all, I contacted Overnightprints about my info being displayed. I first attempted a phone contact and it want like this ring Recorded voice: "you are the second caller on line for a service rep." some god awful music Voice: "hey my name is Kevin" Me: "This is in reference to a a completed order" click Recorded voice: "you are called number 29" god awful music after minutes a Recorded voice "You are number 28" I hang up I did receive this e-mail today in response to me e-mmails ent two days earlier "Good Day, We do not collect and post information on our site. If the site is retaining information it is due to your settings. Not ours. Verisign is a secure site and deletes all of the CC info once it has been processed. If you wish to change your setting you must go to Tools>Internet Options and under Security, Privacy and Advanced you should be able to change your settings. However this will delete and not store any information when you visit any site as well as drop down boxes(ie. typing similar info and matches pop up below). I hope this was helpful to you. Have a good day! We appreciate your patience and hope that you choose Overnight Prints in the future for all your printing needs. If you have any additional questions, do not hesitate to contact us. Please include all previous correspondence and your order number when contacting Overnight Prints. Thank you, Christine Customer Support Representative Overnight Prints 1800 East Garry Ave. Ste. 224 Santa Ana, CA 92705 service@overnightprints.com Support Line: 888-677-2000" I feel better knowing that it is my problem and not theirs. They do have a point it is my problem because its my info that was being displayed. I will have my next order of business cards done locally. __________________ Harry http://behret.smugmug.com/ NANPA member Rehab is for quitters The amiable mod of the Wildlife Forum http://www.deadsquirrel.com/

Nov-23-2005, 09:28 AM	#17
Dee Major grins Join Date: Nov 2004 Location: San Francisco Bay Area Posts: 2,972	Must be a PC thing I just see blanks to fill in on my Mac when I go to samples on overnightprints. Slightly changing the subject, I never got a letter from the FBI or CIA either about the 30 illegal sites I visited (whatever illegal site means). I even read about it on Yahoo this morning. What illegal sites? I wanna go see them! But I did get a notice that I won the Big Lottery in the UK. Checked the lottery site, but darn if the numbers listed didn't match the numbers in my e-mail. Other than that, it's a very cleverly done letter -- sure looks like the real thing! However, before I could write to Hillary my ISP sent an all domain e-mail out telling us it was a fishing expedition to get our bank information... Sorry Harry that it was your information up there on the screen for the world to see. __________________ http://www.deegolden.smugmug.com http://www.twitter.com/deegolden Check out my photo stamps http://www.zazzle.com/deegolden/ Check out my blurb book http://www.blurb.com/bookstore/detail/119594

Nov-23-2005, 09:31 AM	#18
LiquidOps Here to Learn Join Date: Dec 2004 Location: Peoria, AZ Posts: 829	Harry, Your info is still up there... on the Contact Us part __________________ Wandering Through Life Photography MM Portfolio Canon 30D Canon 50mm f/1.8 Tamron 28-75mm f/2.8 Canon Speedlite 580ex

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