I've found that I couldn't even get the 'Join' button up using my default browser - Safari 5.1.5 on Mac OS X 10.7.3.

The SmugMug interface box came up to tell me that I'd need to link my account, but there was no Join button. Weirdly I did a Command + A to select all and see if the button was there but the graphic was not, and I got text at the bottom of the window saying '5 / 200 Photos selected'

I loaded up Firefox, and that worked absolutely fine. With the FB account now linked, I went back to Safari and tried again, and was told that I needed to link my FB account again. I tried one more time, and it said that I had no 3rd party sites linked, and that I should go 'be Social!' but with no actual link displayed to suggest what I should do next ...

I'm now getting exactly the same thing in Firefox, after successfully publishing a number of galleries.

Originally Posted by KentFrost Are there any updates on the tagging issue? I've been having to upload a graphic to appear after every so many photos in a Facebook gallery to remind people about the info on print purchasing on my SmugMug page, as this is the only way I can make that info known. The ability to have SmugMug purchasing links in the captions of my FB pics is extremely invaluable and I can't use it until this is fixed.

seconded!!!
this is killing me

Originally Posted by Photobot3000 seconded!!! this is killing me

We have an open issue at Facebook about this and we are constantly following up and trying to find alternative ways to fix this. I feel your frustration with the tagging issue and I would love to get it solved as urgently as you do. Sorry for the delay with this.

My question is about images published to FB (on pages OR personal profiles) that are already internally geo-tagged (such as SmartPhone images, which for me are the only internally tagged photos I have at the moment). So far, none of the locations has automatically shown up on FB, although they do show up here on SmugMug. To have them show on FB, I'd have to manually add an address in FB's editing option. So, should they be showing up automatically? It sure would be handy! If not, I wondered if there's any plan to have this happen? Of course, I do not know if it's a FB issue or a SmugMug issue... Thanks for any info.

When I share a link to a gallery on my Page using "Be Social", the share button is missing in the post on my subscribers pages. So my followers cannot re-share.

If I copy the link and paste it into a post on facebook, the share button is there. The title is not as nice:It is the image file name with the page title metadata, but the share button is available this way, and the thumbnail is nicer.

Originally Posted by WinsomeWorks My question is about images published to FB (on pages OR personal profiles) that are already internally geo-tagged (such as SmartPhone images, which for me are the only internally tagged photos I have at the moment). So far, none of the locations has automatically shown up on FB, although they do show up here on SmugMug. To have them show on FB, I'd have to manually add an address in FB's editing option. So, should they be showing up automatically? It sure would be handy! If not, I wondered if there's any plan to have this happen? Of course, I do not know if it's a FB issue or a SmugMug issue... Thanks for any info.

Any answers to this? I have more photos going up that are geo-tagged already; would really like to know if those locations could be made to show up....

Will the ability to share/publish videos to our facebook page be added? I'm currently testing out animoto (& other slideshow video services) & after exporting a video back to my smugmug site I discovered publishing via this isn't possible :-( or am I missing something? Thanks!

I'm getting this screen, how do I connect?

Originally Posted by J Allen I'm getting this screen, how do I connect?

What browser version and operating system do you use? Make sure your browser is set to accept all cookies.
Are you logged into Facebook already? If not, go to www.facebook.com and try logging in there first before attempting to publish to Facebook again.

Originally Posted by rainforest1155 What browser version and operating system do you use? Make sure your browser is set to accept all cookies. Are you logged into Facebook already? If not, go to www.facebook.com and try logging in there first before attempting to publish to Facebook again.

Looks like it was a bad cookie on my end...all fixed now

This should help with the tagging issue. On your page setup, there is a "Manage Permissions" page which has a new "Tagging Ability" setting. By default this is off, and prevents your fans from tagging images. As this is a permission on the page, not the individual galleries we can't change that on your behalf, but you have to do it manually.

see the image below. Fans are getting a post for each individual image and fans are dropping like flies. please help

Originally Posted by jamierat see the image below. Fans are getting a post for each individual image and fans are dropping like flies. please help

Yes I saw this last night as well. I had posted a set of 100+ images, I swear I selected my business page but it posted to my personal page. It did so as I expected all images went up and a single post about the new album was made. Correcting my mistake I deleted the ablum and reloaded the images to my business page. Only this time it did as jamierat noted. A post for every single images in the list all 178 of them. I thought maybe it was because the album name was still the same so I deleted and retried with a different album name only to spam my clients a second time. Fortunately it was a charity event so most were very eager to see them but still. What gives?

Originally Posted by kevinreyn Yes I saw this last night as well. I had posted a set of 100+ images, I swear I selected my business page but it posted to my personal page. It did so as I expected all images went up and a single post about the new album was made. Correcting my mistake I deleted the ablum and reloaded the images to my business page. Only this time it did as jamierat noted. A post for every single images in the list all 178 of them. I thought maybe it was because the album name was still the same so I deleted and retried with a different album name only to spam my clients a second time. Fortunately it was a charity event so most were very eager to see them but still. What gives?

I have been trying to reproduce this issue, but no luck. I uploaded bunch of photos to a page, and only got a single notification about it (Baroness photos on http://www.facebook.com/Miikka.Skaffari.Photography) . I also couldn't find any setting on Facebook side that should affect this. We'll keep looking.

You do not see the issue on your page itself. Only fans see the issue

Originally Posted by SamirD I've been retained by an event to develop a fb page for their event since I create a majority of the content for such a site. I have a couple of questions: Is the tagging issue figured out yet, or are we still in the diagnosis phase? When will a 'you are not the owner of this album' message occur? What is the authentication method between SM and FB? Ie, are they linking based on email address, individual logins via oauth, what exactly? Will this tool work for a fb business account that is the page admin? Does this tool require that the email address of the fb page admin be the same as the SM one? Thank you in advance for the answers.

No answers?

Originally Posted by MSkaffari I have been trying to reproduce this issue, but no luck. I uploaded bunch of photos to a page, and only got a single notification about it (Baroness photos on http://www.facebook.com/Miikka.Skaffari.Photography) . I also couldn't find any setting on Facebook side that should affect this. We'll keep looking.

PLEASE note what Jamierat says: "You do not see the issue on your page itself. Only fans see the issue" !! It did not sound like SmugMug was understanding the problem, so I wanted to point this out. I'm afraid to post an album to a page right now, but I need to, so I hope this will get sorted out.

Originally Posted by SamirD No answers?

1 Is the tagging issue figured out yet, or are we still in the diagnosis phase?

I think we figured it out. It requires you to allow tagging on page settings. See above

2 When will a 'you are not the owner of this album' message occur?

This shouldn't ocur anymore.

3 What is the authentication method between SM and FB? Ie, are they linking based on email address, individual logins via oauth, what exactly?

oauth. That's the only method Facebook supports.

4 Will this tool work for a fb business account that is the page admin?

Yes, as long as your personal account is the admin of a business page.

5 Does this tool require that the email address of the fb page admin be the same as the SM one?

No, because we use oauth, we have no need/access to your e-mail address on Facebook

Originally Posted by jamierat You do not see the issue on your page itself. Only fans see the issue

Yes, I'm trying all combinations. Still can't reproduce. I believe this is happening, but until we can make this happen we can't figure out what to change/fix.