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Old May-09-2011, 11:41 AM
#1
MakeMeShutter is offline MakeMeShutter OP
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Not able to access galleries
.

Last edited by MakeMeShutter; Jun-05-2011 at 03:26 PM.
Old May-09-2011, 11:44 AM
#2
MRudland is offline MRudland
Major grins
My site is having issues too. www.auphoto.net
Old May-09-2011, 11:44 AM
#3
Trishaw is offline Trishaw
Beginner grinner
Quote:
Originally Posted by MakeMeShutter View Post
Suddenly I am unable to get into my galleries.
When I click on the thumbnails I get nothing!

Link to galleries:
http://www.shawnkrausphoto.com/PicturesForYourWalls


ME TOO!!!!!!!!!!! What is happening??????
Old May-09-2011, 11:47 AM
#4
ASkip is offline ASkip
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Quote:
Originally Posted by Trishaw View Post
ME TOO!!!!!!!!!!! What is happening??????
me too. scippix.smugmug.com. Subcategories won't open.
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Old May-09-2011, 11:48 AM
#5
Gloriousnse is offline Gloriousnse
Big grins
Yep it's wierd here too.

Click on a link that's a gallery (Internal Users) and it will load the gallery. Click on a link that's a subcategory and it reloads the same category page: http://ukrailwaypics.smugmug.com/UKRailRollingstock
Old May-09-2011, 12:02 PM
#6
Tee Why is offline Tee Why
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some of my categories, "Street Scenes" and "Guestbook" doesn't seem to work as well.
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Old May-09-2011, 12:08 PM
#7
jfriend is offline jfriend
Scripting dude-volunteer
Quote:
Originally Posted by Tee Why View Post
some of my categories, "Street Scenes" and "Guestbook" doesn't seem to work as well.
It looks like Smugmug just broke your older version of URL. You have this in your navbar:

http://tomyi.smugmug.com/Street%20Scenes

but this is what works:

http://tomyi.smugmug.com/Street-Scenes

For your guestbook gallery, I'd suggest getting a fresh URL in your navbar that includes both gallery ID and gallery key. For years, older galleries would work with only a gallery ID, but maybe they changed that now.
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Old May-09-2011, 12:13 PM
#8
MRudland is offline MRudland
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I can't access my front slide show to change it.
Old May-09-2011, 12:15 PM
#9
Andy is offline Andy
panasonikon
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Investigating...
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Old May-09-2011, 12:25 PM
#10
Andy is offline Andy
panasonikon
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Quote:
Originally Posted by Tee Why View Post
some of my categories, "Street Scenes" and "Guestbook" doesn't seem to work as well.
Both are fixed up.
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Old May-09-2011, 12:28 PM
#11
Andy is offline Andy
panasonikon
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Quote:
Originally Posted by MRudland View Post
I can't access my front slide show to change it.
Gotta be logged in, I just went to your site and was able to get to the slideshow to edit - here's another link you can use as well (you must be logged in):

https://secure.smugmug.com/homepage/...g?settings=bio
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Old May-09-2011, 02:28 PM
#12
Tee Why is offline Tee Why
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Thank you jfriend and thank you Andy for fixing that for me.
Help is much appreciated.
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Old May-09-2011, 03:23 PM
#13
jezterr is offline jezterr
Beginner grinner
I'm also having problems with some of my galleries, specifically all the subcategories on this page: http://photos.juniormonkey.com/2-fast

I did a test and it seems like it doesn't like any nicenames that start with a "0" or anything as short as 6 alphanumeric characters. For example, I changed the nicename of the very last subcategory from "090709" to "190709" and it worked, but that breaks all the links that I've shared everywhere, and I won't be able to go back and fix all those.

Subcategories like http://photos.juniormonkey.com/2-Fast/102210 and http://photos.juniormonkey.com/2-Fast/0731-080110 work but the others don't and I'm guessing it has to do with how the characters in the nicename are being parsed (ie hyphens being translated to spaces which are what the %20 values were that you were seeing).

Even if I manually type in the url (ie http://photos.juniormonkey.com/2-fast/090709) it still drops me back to the 2-fast main category without letting me view the subcategory I'm specifying.

Could this be the same problem that you guys were having?
Old May-09-2011, 03:48 PM
#14
Andy is offline Andy
panasonikon
Andy's Avatar
Quote:
Originally Posted by jezterr View Post
I'm also having problems with some of my galleries, specifically all the subcategories on this page: http://photos.juniormonkey.com/2-fast

I did a test and it seems like it doesn't like any nicenames that start with a "0" or anything as short as 6 alphanumeric characters. For example, I changed the nicename of the very last subcategory from "090709" to "190709" and it worked, but that breaks all the links that I've shared everywhere, and I won't be able to go back and fix all those.

Subcategories like http://photos.juniormonkey.com/2-Fast/102210 and http://photos.juniormonkey.com/2-Fast/0731-080110 work but the others don't and I'm guessing it has to do with how the characters in the nicename are being parsed (ie hyphens being translated to spaces which are what the %20 values were that you were seeing).

Even if I manually type in the url (ie http://photos.juniormonkey.com/2-fast/090709) it still drops me back to the 2-fast main category without letting me view the subcategory I'm specifying.

Could this be the same problem that you guys were having?
We'll get this fixed up asap, sorry for that!
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Old May-09-2011, 03:59 PM
#15
SamirD is offline SamirD
Huntsville Car Scene.com
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Strange. These sound exactly like the same issues I was having a few hours ago.

Here's what worked for me--reboot router, clear all cookies in browser. Log back in. I'd even reboot the system just for an extra measure.
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Old May-09-2011, 04:05 PM
#16
Andy is offline Andy
panasonikon
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Quote:
Originally Posted by SamirD View Post
Strange. These sound exactly like the same issues I was having a few hours ago.

Here's what worked for me--reboot router, clear all cookies in browser. Log back in. I'd even reboot the system just for an extra measure.
Nope. It was our issue not yours, we just fixed it for you between looksies.

We'll get this case fixed too, very shortly.
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Old May-09-2011, 04:09 PM
#17
SamirD is offline SamirD
Huntsville Car Scene.com
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Quote:
Originally Posted by Andy View Post
Nope. It was our issue not yours, we just fixed it for you between looksies.

We'll get this case fixed too, very shortly.
Well, that explained why the other system just started magically working.
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Old May-09-2011, 04:13 PM
#18
Andy is offline Andy
panasonikon
Andy's Avatar
Quote:
Originally Posted by jezterr View Post
I'm also having problems with some of my galleries, specifically all the subcategories on this page: http://photos.juniormonkey.com/2-fast

I did a test and it seems like it doesn't like any nicenames that start with a "0" or anything as short as 6 alphanumeric characters. For example, I changed the nicename of the very last subcategory from "090709" to "190709" and it worked, but that breaks all the links that I've shared everywhere, and I won't be able to go back and fix all those.

Subcategories like http://photos.juniormonkey.com/2-Fast/102210 and http://photos.juniormonkey.com/2-Fast/0731-080110 work but the others don't and I'm guessing it has to do with how the characters in the nicename are being parsed (ie hyphens being translated to spaces which are what the %20 values were that you were seeing).

Even if I manually type in the url (ie http://photos.juniormonkey.com/2-fast/090709) it still drops me back to the 2-fast main category without letting me view the subcategory I'm specifying.

Could this be the same problem that you guys were having?
This problem should be all fixed, sorry about that!
__________________
Andy
Moon River PhotographyWorkshopsGoogle+FacebookTwitter
Old May-09-2011, 04:15 PM
#19
jezterr is offline jezterr
Beginner grinner
Quote:
Originally Posted by Andy View Post
This problem should be all fixed, sorry about that!
All good. Thanks for the quick response. I knew there was a reason you guys rocked.
Old May-09-2011, 04:59 PM
#20
Mox is offline Mox
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Mine were working fine until minutes ago. I just created a new gallery and sent the link to the client and now I can't get back to it. "Client Galleries" and "Horse Shows" links at the top of my site are both busted.

The url changes in the address bar, but the home page slide show restarts when either is clicked.
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