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Support SmugMug Support Bug Reporting Custom Domain URL Lost After Uploading

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Old Oct-20-2010, 07:10 PM
#1
SamirD is offline SamirD OP
Huntsville Car Scene.com
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Custom Domain URL Lost After Uploading
If you have a custom domain and make a new gallery, uploads some images, and then click the gallery name to get to the gallery, it doesn't use your custom name.
  • Give us your site name - huntsvillecarscene.smugmug.com, custom dns newpics.huntsvillecarscene.com
  • Describe the problem - the link at the top of the upload screen doesn't use the custom dns after images uploaded
  • List the steps to replicate and recreate the problem
    • create gallery on account with custom dns
    • upload some images
    • use link at the top of simple uploader screen to get to gallery
    • look at url line for custom domain
  • Provide links to your galleries, photos, etc so we can look - test gallery: http://newpics.huntsvillecarscene.co...14289746_HWcek
  • Let us know your system, and browser and version (e.g., Firefox 3, on Windows) - various XP-based systems
Let me know if there's any more testing I need to do. I just ran into it by accident and was able to reproduce it immediately.
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Old Oct-21-2010, 03:16 AM
#2
Andy is offline Andy
panasonikon
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That one we can fix! Thanks.
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Old Oct-21-2010, 09:14 AM
#3
SamirD is offline SamirD OP
Huntsville Car Scene.com
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Thank you Andy.
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Old Nov-04-2010, 07:34 AM
#4
SamirD is offline SamirD OP
Huntsville Car Scene.com
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Oh, I forgot to add that it worked correctly before the newest change in simple uploader. This info should help trace down what went wrong.
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Old May-16-2011, 09:52 PM
#5
SamirD is offline SamirD OP
Huntsville Car Scene.com
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The uploaders were updated, but this little bug was missed.
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Old May-17-2011, 04:16 AM
#6
Andy is offline Andy
panasonikon
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Quote:
Originally Posted by SamirD View Post
The uploaders were updated, but this little bug was missed.
Yeah that sucks, sorry about that. I've asked again, Samir. Thanks.
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Old May-18-2011, 07:08 AM
#7
SamirD is offline SamirD OP
Huntsville Car Scene.com
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No problem. It's a small issue, so it probably gets missed. But it causes me some grief every week.
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Want faster uploading? Vote for FTP!
Old Jun-30-2011, 08:52 AM
#8
SamirD is offline SamirD OP
Huntsville Car Scene.com
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Bump. It's getting irritating to change the url each time manually...
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Old Jul-06-2011, 11:14 AM
#9
SamirD is offline SamirD OP
Huntsville Car Scene.com
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Getting really annoyed now...
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Old Jul-06-2011, 01:42 PM
#10
Andy is offline Andy
panasonikon
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Quote:
Originally Posted by SamirD View Post
Getting really annoyed now...
I'm sorry. You don't need to keep bumping this - we do know about it and we will fix.
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Old Jul-06-2011, 03:44 PM
#11
Allen is online now Allen
"tweak 'til it squeaks"
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http://www.dgrin.com/showthread.php?...07#post1521507
Old Jul-06-2011, 09:36 PM
#12
SamirD is offline SamirD OP
Huntsville Car Scene.com
SamirD's Avatar
Good spot Allen. I didn't even know it was on here twice.

It's just getting super annoying to have to make a workaround for this EVERY DAY. It can't be that hard of a fix since it worked fine once upon a time. It's not like a completely new algorithm needs to be thought up.
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Pictures and Videos of the Huntsville Car Scene: www.huntsvillecarscene.com
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Old Jul-11-2011, 10:49 AM
#13
SamirD is offline SamirD OP
Huntsville Car Scene.com
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Another day--another wish for this to be fixed.
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Old Jul-20-2011, 05:12 PM
#14
Andy is offline Andy
panasonikon
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Fixed.
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Old Jul-20-2011, 06:26 PM
#15
SamirD is offline SamirD OP
Huntsville Car Scene.com
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WHOOOO HOOOO!!!!!

Thank you so much Andy. This completely made my day.
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Pictures and Videos of the Huntsville Car Scene: www.huntsvillecarscene.com
Want faster uploading? Vote for FTP!
Old Jul-20-2011, 08:52 PM
#16
Allen is online now Allen
"tweak 'til it squeaks"
Allen's Avatar
Thanks Andy, will have to check it out when I get home next week.
Old Jul-25-2011, 09:46 AM
#17
SamirD is offline SamirD OP
Huntsville Car Scene.com
SamirD's Avatar
I am so happy this is fixed!!!

I was about to do my workaround and remembered it was fixed!! Yay!!
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Pictures and Videos of the Huntsville Car Scene: www.huntsvillecarscene.com
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