The Moo Business Cards Thread

Andy · June 18, 2010

[imgr]http://cdn.smugmug.com/img/prints/moo-business-cards.jpg[/imgr]
SmugMug and MOO have partnered to make it super-simple to get beautiful, durable, custom business cards.

MOO's 'Printfinity' technology lets you print a unique image for each card in a pack. That means 50 different photos for business cards and 100 for MiniCards. Print your images on one side and your details on the other, and you'll never miss a chance to wow potential clients.

Want more than business cards? MOO also offers MiniCards, Postcards and Greeting Cards, so your photos can shine at any occasion.

Brainstorm, swap designs and share ideas right here. MOO will be watching this thread to answer your questions too, so if you've got 'em, ask away!

FAQs

Can clients order business cards? No, sorry - right now, it's owner only.

I'm not in the US. Can I order? Yes! Yes, we didn't forget you - we just have to update our link

Use this: http://www.moo.com/smugmug and you'll be automagically directed to your localised moo site.

It's not working for me! Perhaps you started from an unlisted gallery .. simply go to your control panel in SmugMug, settings tab, and edit the authorization for the Moo app, from 'Public' to 'Full' and then try again on Moo.

Mohamed.Ghuloom · June 18, 2010

That's a great feature Andy. I'm just loving it and spread it to my business facebook page.

The question is, can clients get into that 'create a business card' page and 'they' start designing their business card? If not, how can I use this for my clients? Perhaps if moo could export my designed cards to a gallery in smugmug where my clients could see, customize and order.

Andy · June 18, 2010

Mohamed.Ghuloom wrote: »

That's a great feature Andy. I'm just loving it and spread it to my business facebook page.

The question is, can clients get into that 'create a business card' page and 'they' start designing their business card? If not, how can I use this for my clients? Perhaps if moo could export my designed cards to a gallery in smugmug where my clients could see, customize and order.

Sorry - owner only at this time!

ClaireJ · June 18, 2010

I love working with Moo - all my business cards are from Moo - great service from a great company.

So imagine my disappointment when I can't find this on the European Moo store....

Please tell me this is user error and it is available in Europe.

Andy · June 18, 2010

ClaireJ wrote: »

I love working with Moo - all my business cards are from Moo - great service from a great company.

So imagine my disappointment when I can't find this on the European Moo store....

Please tell me this is user error and it is available in Europe.

Yes, we didn't forget you - we just have to update our link

Use this: http://www.moo.com/smugmug and you'll be automagically directed to your localised moo site.

ClaireJ · June 18, 2010

Excellent - thanks Andy.

Brilliant news:)

MOOHQ · June 18, 2010

Hello ClaireJ,

Yes, you definitely can use the European store. Unfortunately, as you have now clicked on the original link we have that set as your default. Therefore, please access the page here directly at http://uk.moo.com/smugmug/ and it will automatically send you to the European store. Or, otherwise, you can switch the store in top right navigation and then navigate to the product you want to make and select SmugMug as the image source for your products.

Enjoy!

MOOHQ · June 18, 2010

The Crew from MOO.COM
Hi Everyone.

As Andy said, we're thrilled to be able to work together with SmugMug to make it easy for all of you to make MOO products. We're really anxious to get your feedback on the service and products. So please let us know here or via our wonderful customer service team at https://secure.moo.com/en/service/

Thanks,
Lisa from the MOO Crew

jessicawinn · June 18, 2010

Thanks so much for this! I'm getting an error when trying to create business cards, though. As soon as I choose photos and click 'Next step', the page reloads and tells me that the SmugMug service is down. Is anyone else getting this?

MOOHQ · June 18, 2010

Are your photos in password protected galleries?
Hi Jessicawinn.

That's not good. Quick question, are your photos in password protected galleries? Unfortunately, MOO can't access password protected galleries. If so, you'll need to unprotect them during the printing process.

I'll also check if there is anything else that maybe happening.

Thanks
Lisa from MOO Crew

jessicawinn · June 18, 2010

Oh, that seems to be the issue! I have photos collected in one (non-password-protected) gallery from one that is password-protected. If I don't include those photos, I don't seem to get the error. I'll go take off that password. Thanks!

EDIT: Well, I removed the password but I'm still getting the error on those same photos. Hmm.

ClaireJ · June 18, 2010

Works perfectly guys - your timing is great as I am about to do some shoots for next season so will be able to have the new players on my business cards

Thanks again:D

MOOHQ wrote: »

Hello ClaireJ,

Yes, you definitely can use the European store. Unfortunately, as you have now clicked on the original link we have that set as your default. Therefore, please access the page here directly at http://uk.moo.com/smugmug/ and it will automatically send you to the European store. Or, otherwise, you can switch the store in top right navigation and then navigate to the product you want to make and select SmugMug as the image source for your products.

Enjoy!

MOOHQ · June 18, 2010

Hi Jessicawinn.

That's not good. We're looking in to it. As soon as I understand the issue, I'll get back to you here. If you do try again and get through, please let us know.

Thanks
Lisa

jessicawinn wrote: »

Oh, that seems to be the issue! I have photos collected in one (non-password-protected) gallery from one that is password-protected. If I don't include those photos, I don't seem to get the error. I'll go take off that password. Thanks!

EDIT: Well, I removed the password but I'm still getting the error on those same photos. Hmm.

jessicawinn · June 18, 2010

MOOHQ wrote: »

Hi Jessicawinn.

That's not good. We're looking in to it. As soon as I understand the issue, I'll get back to you here. If you do try again and get through, please let us know.

Thanks
Lisa

Lisa,
It seems to work now! Maybe I just needed to give it a minute.

I went through the whole process, but how do I get the discount when checking out? I'm a pro user and it is quoting me the full amount on the payment page. Sorry I'm being such a headache!

MOOHQ · June 18, 2010

Hi Jessicawinn

I'm glad it's working now. As a PRO, you're entitled to a free set of 50 Business Cards or 100 MiniCards (just pay shipping).

All you need to do, is ensure that you have one of these products are in your cart. The discount is applied automatically at the bottom of the cart page.

What exactly did you put in your cart? I want to ensure there isn't something else that is causing an issue.

Thanks for sticking with it!
Lisa

jessicawinn wrote: »

Lisa,
It seems to work now! Maybe I just needed to give it a minute.

I went through the whole process, but how do I get the discount when checking out? I'm a pro user and it is quoting me the full amount on the payment page. Sorry I'm being such a headache!

jessicawinn · June 18, 2010

MOOHQ wrote: »

Hi Jessicawinn

I'm glad it's working now. As a PRO, you're entitled to a free set of 50 Business Cards or 100 MiniCards (just pay shipping).

All you need to do, is ensure that you have one of these products are in your cart. The discount is applied automatically at the bottom of the cart page.

What exactly did you put in your cart? I want to ensure there isn't something else that is causing an issue.

Thanks for sticking with it!
Lisa

The cart has 50 SmugMug Business Cards, but at the bottom of the cart page it says, "Total cost for your order & shipping $27.99". Thanks so much for looking at this!

CWSkopec · June 18, 2010

Great news!! And great timing!!

I just recently upgraded to the pro level and while out with my camera last night, a tourist asked if I had a website where they could see my work. That got me thinking that it was finally time to make use of Moo's great cards and keep some in my camera bag when I'm out. (I ordered a sample pack of Moo cards a little while back, but never got around to ordering a full set, being asked for my website last night was a wake up call that I needed some!) And then BOOM! I read the release notes before I fall asleep and find this?! AWSOME!!

Thank you Smugmug and Moo!

MOOHQ · June 18, 2010

Hi Jessicawin,

I've just sent you a private message. Hopefully, that should solve the issue.

thanks
lisa

Andy · June 18, 2010

jessicawinn wrote: »

Oh, that seems to be the issue! I have photos collected in one (non-password-protected) gallery from one that is password-protected. If I don't include those photos, I don't seem to get the error. I'll go take off that password. Thanks!

EDIT: Well, I removed the password but I'm still getting the error on those same photos. Hmm.

Can't do it from collected photos at the moment - start from the gallery where the photos reside in and let us know, thanks!

NatashaJapp · June 18, 2010

Images do not show up!
I am trying to order some cads, but images from public galleries do not show up on MOO's site. It connects to my smug account, but no thumbnails show, so I can not add anything! Any ideas?

natasha

gallery.natashajapp.com

Andy · June 18, 2010

NatashaJapp wrote: »

I am trying to order some cads, but images from public galleries do not show up on MOO's site. It connects to my smug account, but no thumbnails show, so I can not add anything! Any ideas?

natasha

gallery.natashajapp.com

Please start from a public gallery - does that help? EDIT: Also see faq#3 in the first post of this thread, thanks.

twincitiesphoto · June 19, 2010

This is great - I got my first order in yesterday and only paid shipping. I'm anxious to see the first batch which I'm sure will look nice - if so, I'll spend a bit more time selecting more of my favorite images for my next order. Thanks Smugmug and Moo!

rkw624 · June 19, 2010

Not working
I keep getting this message "The smugmug service appears to be down at the moment" on this page after I click the "next step" button. Going on about two hours with the message. Overloaded?!!!
I have been trying for five hours, No luck. I'm going to bed! Maybe tomorrow.

daylightimages · June 19, 2010

I'm getting that, too.

EDIT: Some two hours plus later, and I still get the same message.

MOOHQ · June 19, 2010

Getting an Error Message - Check FAQ no. 3
Hello. I'm sorry you're having trouble. It is most likely due to photo restrictions. The details are in Andy's FAQs in the original post above. Hope that helps.

Lisa from the MOO Crew

daylightimages wrote: »

I'm getting that, too.

daylightimages · June 19, 2010

MOOHQ wrote: »

Hello. I'm sorry you're having trouble. It is most likely due to photo restrictions. The details are in Andy's FAQs in the original post above. Hope that helps.

Lisa from the MOO Crew

Nope. Everything is fine as far as settings go. Public gallery, permission for Moo, everything.

The way it's acting, I wondered if it was a browser issue, but neither Firefox nor Safari will work.

The gallery it's drawing photos from is http://www.railroadphotographer.com/A-Railroad-Portfolio/Newest-Portfolio/Newest-Additions-1/3929050_jkYeE#710930119_MRtor .

Any ideas?

kd2 · June 19, 2010

I'm having problems, too. Everything is set correctly, but I still get this:

"The smugmug service appears to be down at the moment."

daylightimages · June 19, 2010

Okay. Now I can't even get to the first step. When Moo first connects I get

Sorry, we were unable to retrieve any photos

You might not have any photos or SmugMug might be down

However, SmugMug does not appear to be down.

EDIT: As of 12:40am ET I'm back to getting past step 1 and am back to the original problem.

rkw624 · June 20, 2010

It worked this morning. Fantastic and unexpected perk. SmugMug, thank you very much!

Andy · June 20, 2010

daylightimages wrote: »

Nope. Everything is fine as far as settings go. Public gallery, permission for Moo, everything.

The way it's acting, I wondered if it was a browser issue, but neither Firefox nor Safari will work.

The gallery it's drawing photos from is http://www.railroadphotographer.com/A-Railroad-Portfolio/Newest-Portfolio/Newest-Additions-1/3929050_jkYeE#710930119_MRtor .

Any ideas?

Try again?

Andy · June 20, 2010

kd2 wrote: »

I'm having problems, too. Everything is set correctly, but I still get this:

"The smugmug service appears to be down at the moment."

Hi Kathy, see the 3rd faq in Post #1 pls. Let us know.

The Moo Business Cards Thread

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