Pro Branding! Thank You Prints, Stickers, more

Andy · May 14, 2010

For a long time now, you have been <strike>asking us</strike> telling us in no uncertain words that you would like much less of our name and much more of your name throughout the order process. We get it - your brand is what matters to your customers!

We're announcing now our Pro Order Branding feature :clap You’ve had the ability to brand your shopping cart, but we dialed this feature up to eleven. Design your own thank you notes that get included with your print orders and put custom stickers on the outside of the shipping box. Sound cool?

<object width="640" height="360" ><param name="movie" value="http://www.onedgephoto.com/ria/ShizVidz-2010012201.swf" /><param name="allowFullScreen" value="true" /><param name="flashVars" value="s=ZT0xJmk9ODgwMTcyMzQ4Jms9WHRlVWomYT0xMjIxOTkxM19mUFczMiZ1PW9uZWRnZXBob3RvJnNlPTEmc289MCZoZGI9MSZzYj0xJmZzPTEmdW5kZWZpbmVkPTAm" /><embed src="http://www.onedgephoto.com/ria/ShizVidz-2010012201.swf" flashVars="s=ZT0xJmk9ODgwMTcyMzQ4Jms9WHRlVWomYT0xMjIxOTkxM19mUFczMiZ1PW9uZWRnZXBob3RvJnNlPTEmc289MCZoZGI9MSZzYj0xJmZzPTEmdW5kZWZpbmVkPTAm" width="640" height="360" type="application/x-shockwave-flash" allowFullScreen="true"></embed></object>

Go wild and design a custom thank you print, to be printed on a 4x6 photo and shipped along with your order. Here's one that is packed at the top of a stack, inside the wrapping, in a Bay Photo order. It's the first thing your customer sees when they open the box.

Another simple bit of photoshop work and you can have a custom sticker on the outside of the packaging boxes from the lab. You'll find the branding section in your Pros tab of your control panel.

Our full help page is here. Of course, feel free to write our Support Heroes or post a question in this thread. We've been working on this feature for you for a while, it took a considerable amount of effort both within SmugMug and at our Labs - we do this because we know that our brand, SmugMug, matters to you -- thanks for staying with us, and allowing us to grow and add new goodies for you!

Happy branding!

Andy · May 14, 2010

FAQS (I'll be updating this post here with new questions that you guys ask).

Is there a charge? Yep, order branding is only $1 per order. This will come out of the profits in your order. If there's not enough profit in the order, we'll charge your card on file.

Can I have my cake and eat it too? I want branding on most of my stuff, but not on the prints I sell for a few bucks each.

Yes, you can! Branding can be turned off at the gallery level, in the gallery settings page.

That Return Address label thing is cool - can I have it on my Bay Photo orders, too?. No, not at this time. Return address labels with your studio name on them, and the Lab's address, are only for EZPrints orders presently. We hope one day in the future to have it at Bay Photo as well.

Waiiiiit a minute, one of my orders from EZPrints didn't include a sticker or a Thank You print - what gives? See the gotchas, please, in our help page - there are a few exceptions where, due to lab workflow, we can't do the branding.

Zwingli76 · May 14, 2010

Another awesome release. Thanks.

Are there any limitations the design of the small sticker? colors, bleeds, dropshadows etc

Andy · May 14, 2010

Zwingli76 wrote: »

Another awesome release. Thanks.

Are there any limitations the design of the small sticker? colors, bleeds, dropshadows etc

Only the size. 400px by 200px minimum

Zwingli76 · May 14, 2010

Sweet!! Thanks Andy.

Andy · May 15, 2010

Zwingli76 wrote: »

Sweet!! Thanks Andy.

You're welcome

Awais Yaqub · May 15, 2010

Looking great !

justus · May 17, 2010

Stickers and Thank You's
Love it...as always...thanks so much.

Now the bad part...I have been trying for an hour to upload my logo for stickers and the cart branding with no luck.
I am uploading the recommended sizes, but the red bar keeps appearing telling me I'm not properly dimensioned...

Help?

Andy · May 17, 2010

justus wrote: »

Love it...as always...thanks so much.

Now the bad part...I have been trying for an hour to upload my logo for stickers and the cart branding with no luck.
I am uploading the recommended sizes, but the red bar keeps appearing telling me I'm not properly dimensioned...

Help?

Hi, please write our Support Heroes with details on the files, sizes thanks.

LeeHowell · May 24, 2010

This is great! I have an order that came through before I set my thank you card/shipping label defaults in pro-banding and in the gallery they ordered from. Is it too late for me to give it a test spin on this order?

Andy · May 24, 2010

LeeHowell wrote: »

This is great! I have an order that came through before I set my thank you card/shipping label defaults in pro-banding and in the gallery they ordered from. Is it too late for me to give it a test spin on this order?

Yes, I'm sorry - set it up though, and new orders will have it

RKnecht · May 26, 2010

I have one word for this news.....AWESOME!!!!!!!!!!!!!!!!!! Way to go Smugmug.

Andy · May 30, 2010

Bump for new awesome video in post #1

BradfordBenn · May 31, 2010

New Video is cool. And it answered my question

nipprdog · June 27, 2010

I have been trying for an hour to set this up, with no luck.

I keep getting this;

The pic I'm trying to upload meets the requirements.

Here's the link to it;

http://knippixels.smugmug.com/photos/915628151_SfFHg-O.jpg

Andy · June 27, 2010

nipprdog wrote: »

I have been trying for an hour to set this up, with no luck.

I keep getting this;

http://knippixels.smugmug.com/photos/915623918_yw8jC-O.jpg
The pic I'm trying to upload meets the requirements.

Here's the link to it;

Jim: it's got to be 3:2 ratio - your file is not 3:2.

nipprdog · June 27, 2010

I just tried it with this 4x6 version with no luck;

Andy · June 27, 2010

Dunno why, but we didn't like the exact pixel dimensions you used. I uploaded your image as 2400x1600 and it's all good
http://www.knippixels.com/homepage/branding.mg?UserID=141207

nipprdog · June 28, 2010

Thanks, Andy. Will the thank you prints and labels be used on orders we place? I want to place a small order to check out the print and label.

Andy · June 28, 2010

nipprdog wrote: »

Thanks, Andy. Will the thank you prints and labels be used on orders we place? I want to place a small order to check out the print and label.

Hi Jim, no, not unless it's a pro-priced order. So buy something at $.01 over cost logged out, and you'll get it. Upload a sticker, too

and don't forget to see our help page: http://www.smugmug.com/help/pro-photography-branding

nipprdog · June 28, 2010

.....

nipprdog · June 28, 2010

Andy wrote: »

Upload a sticker, too

Tried that. Got the same will not work message. :cry

Andy · June 28, 2010

nipprdog wrote: »

Tried that. Got the same will not work message. :cry

Jim, our instructions:

Requirements

* Minimum 210px by 140px in size
* Larger images in 3:2 will be scaled down
* PNG (recommended) or JPG format

Your image is 2:1 ratio. It must be 3:2 ratio. Also, try a transparent png, with light text - it looks mo bettah

nipprdog · June 29, 2010

Andy wrote: »

Jim, our instructions:

Requirements

* Minimum 210px by 140px in size
* Larger images in 3:2 will be scaled down
* PNG (recommended) or JPG format

Your image is 2:1 ratio. It must be 3:2 ratio. Also, try a transparent png, with light text - it looks mo bettah

Psssssst, those are for the shopping cart. I'm trying to upload a sticker, in JPEG format, at 450x900 pixels.

Andy · June 29, 2010

nipprdog wrote: »

Psssssst, those are for the shopping cart. I'm trying to upload a sticker, in JPEG format, at 450x900 pixels.

oh haha, let me try

Andy · June 29, 2010

Andy wrote: »

oh haha, let me try

I uploaded it just fine to your sticker branding... cheers Jim.

KeithH · December 9, 2010

I usually use EZ Prints but I'm a little confused about this line in the help file for stickers:

Note: EZ Prints can include Stickers to any order that contains merchandise items. Bay Photo orders will always include one as long as you have Stickers enabled.

The way this is worded it sort of sounds like EZ Prints will only include a sticker if the order contains merchandise. Can you clarify?

Andy · December 10, 2010

KeithH wrote: »

The way this is worded it sort of sounds like EZ Prints will only include a sticker if the order contains merchandise. Can you clarify?

Correct.

Pro Branding! Thank You Prints, Stickers, more

Comments