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Support SmugMug Support Bug Reporting Smart Gallery Issue - Having to re-save smart settings to populate gallery

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Old Feb-17-2011, 03:34 AM
#61
docwalker is offline docwalker
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Please do let me know. I felt confident that we had most of this resolved. But, as I said there may still be a few corner cases.
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Old Feb-27-2011, 06:09 PM
#62
pward76 is offline pward76
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Quote:
Originally Posted by docwalker View Post
Please do let me know. I felt confident that we had most of this resolved. But, as I said there may still be a few corner cases.
Created about 40 smart galleries ( after keywording the photos)... Obviously, I had to enter my rules and save them. Came back later after uploading and keywording new photos and I have to go to each smart gallery and hit the refresh button and then save to get the new pics to show up in the smart gallery. Smart galleries are in Show Choir / 2011 Show Choirs - scroll down to the individual performer galleries

I'm going to be doing this a lot it looks like.
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Old Feb-28-2011, 03:41 AM
#63
docwalker is offline docwalker
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Quote:
Originally Posted by pward76 View Post
Created about 40 smart galleries ( after keywording the photos)... Obviously, I had to enter my rules and save them. Came back later after uploading and keywording new photos and I have to go to each smart gallery and hit the refresh button and then save to get the new pics to show up in the smart gallery. Smart galleries are in Show Choir / 2011 Show Choirs - scroll down to the individual performer galleries

I'm going to be doing this a lot it looks like.
Can you give me details about how you uploaded and when/how the keywords were added?
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Old Feb-28-2011, 03:43 PM
#64
pward76 is offline pward76
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Quote:
Originally Posted by docwalker View Post
Can you give me details about how you uploaded and when/how the keywords were added?

1) uploaded the photos using "Send to Smugmug" From Shahine
2) added keywords to photos by going to the source gallery, selecting tools, then caption/keyword
3) Created smart galleries and rules, then clicked the "Click to refresh preview" button and saved.
4) On a separate occasion, added more photos to a new source gallery (same upload method), added keywords (same method) and the new photos do not show up in the smart galleries until I go to the individual smart galleries, one by one, via settings, make this gallery smarter, and click the "Click to refresh preview" button and save.
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Old Mar-01-2011, 03:17 AM
#65
docwalker is offline docwalker
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Thanks for the details. I will work on getting this replicated, and fixed.
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Old Mar-06-2011, 08:14 PM
#66
pward76 is offline pward76
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Quote:
Originally Posted by docwalker View Post
Thanks for the details. I will work on getting this replicated, and fixed.
Any news? Thanks.
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Old Mar-07-2011, 04:33 AM
#67
docwalker is offline docwalker
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Sorry, nothing new. Still working on it.
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Old Mar-16-2011, 07:28 PM
#68
David Evertsen is offline David Evertsen
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Quote:
Originally Posted by docwalker View Post
Sorry, nothing new. Still working on it.
I hope this is fixed soon, my Player/Jersey number specific galleries are a huge hit. It is making my pictures more of an impulse buy than a chore going through 200 pictures to find your kids picture. With that said creating and setting the stuff up for 25 kids per HS team is a real chore is there a chance an API for Smart Galleries will be implemented soon so someone could write some code to make life easier for those whose livelyhood looks to depend on this??

Thanks,
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Old Mar-19-2011, 07:25 PM
#69
David Evertsen is offline David Evertsen
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Quote:
Originally Posted by David Evertsen View Post
I hope this is fixed soon, my Player/Jersey number specific galleries are a huge hit. It is making my pictures more of an impulse buy than a chore going through 200 pictures to find your kids picture. With that said creating and setting the stuff up for 25 kids per HS team is a real chore is there a chance an API for Smart Galleries will be implemented soon so someone could write some code to make life easier for those whose livelyhood looks to depend on this??

Thanks,
Bump!! Uhm, is there any news on this? These Smart Galleries are VERY important to my site. I was hoping it would be fixed in the last Maintenance window.
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Old Mar-20-2011, 02:23 AM
#70
docwalker is offline docwalker
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David, I am afraid that I do not have any news. Sorry. I really wish that I did. I have sent this to the programmers and I am waiting on their response. I am asking for details from them. I will let you guys know as soon as I know more. Please understand that we cannot promise when any bugs will be fixed. There are too many factors involved with resource allocation, finding other problems, priorities etc.
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Old Apr-21-2011, 06:37 PM
#71
Twoofy is offline Twoofy
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The issue where you would create keywords then have to refresh the smart galleries should be fixed.

The issue was that when you were creating keywords that were new to the system they would end up skipping the affected albums when it came time to generate the images within the smart gallery.

Please test and let me know if you are experiencing that problem any more.

- Greg
Old Apr-22-2011, 04:03 AM
#72
docwalker is offline docwalker
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Thanks Greg,

I think we finally got the bug fixed with this one. But, there may be some rare corner cases still out there.

Smuggers... If you do have trouble, please give me details. I need to know exactly what you are doing. What keywords you are using, links to galleries, how you are adding the keywords, what uploader, etc. That will help us track the problem down.

--Doc
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Old Apr-23-2011, 05:08 AM
#73
ccs is offline ccs
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I have 3 exclusion rules that appear to not be working in this gallery:

http://ccmixed.smugmug.com/Portfolio...38460383_P9SAT

The rules are to include keywords: portrait, portfolio
and to exclude: wedding photography, wedding, wedding photographer

I've double checked the wedding photos that the gallery is including, and the keywords are usually portrait, portfolio, wedding photography
Shouldn't these photos be excluded? Anyone know why the rules are not applying?

Thanks,
Chris
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Old Apr-23-2011, 05:12 AM
#74
ccs is offline ccs
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performance photos were showing up as well, so I changed my rules to:

The rules are to include keywords: portrait, portfolio
and to exclude: wedding photography, performance, wedding photographer

And Im getting wedding and performance photos showing up, despite the fact that in both cases, they have keywords that should exclude them.
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Old Apr-24-2011, 02:22 AM
#75
Twoofy is offline Twoofy
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Hi Chris,

This sounds like a different issue from the one that we fixed last week. You've give us some wonderfully detailed data points though, Doc and I will look at this early next week and figure out what is wrong. I agree that based on how your gallery is setup it should be be working as you describe - but it is a feature I'm just now beginning to look closely at so bare with me.

If you would not mind verifying one thing for me: if you did not have the exclusion rules does it seem like the complete set of matching images is showing up? Or are there images that should be showing up but are not?

Also, is this a smart gallery that you setup and were expecting existing images to fall into, or was the gallery pre-existing and the issue is when you are keyword-ing newly uploaded images that they are showing up (or not showing up) when they should? Hope that makes sense, I probably could have found a better way of asking this question.

Last, to help me find any potential log files that might help me debug this did this happen around the time of your post on this forum (sat 04/23/2011 around 6am)? If not is there some time window that might help me focus on the right time frame or is that too hard to pin down?

- Greg
Old Apr-24-2011, 12:05 PM
#76
Twoofy is offline Twoofy
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I figured this out, here is what is going on:

The way the system works for your specific smart gallery is as follows:

1. Finds all of the images containing all of the keywords "portrait", and "portfolio".
2. It then excludes images that contain all of the keywords "performance", "wedding photographer", and "wedding photography"

What I mean by #2 is that only images that contain ALL the keywords "performance", "wedding photographer", and "wedding photography" will be excluded. In other words by adding "performance" you probably made even more images show up in your smart gallery. They all need to be present because you have selected "Match: All".

I think what you are trying to do is to match images containing both "portrait" and "portfolio", but exclude any that contain "performance", "wedding photographer", or "wedding photography". Unfortunately the system does not currently allow for changing the "AND/OR" condition between different sets of rules. Right now (algebraically speaking) the system is doing this:


("portrait" AND "portfolio" AND NOT "performance" AND NOT "wedding photographer" AND NOT "wedding photography")

What I think you are trying to do is:

("portrait" AND "portfolio" AND NOT ("performance" OR "wedding photographer" OR "wedding photography"))


To test if my theory is right, if you could leave your smart gallery configured the way it is then add the keywords "portrait", "portfolio", "performance", "wedding photographer", and "wedding photography" to it and verify that it does not show up after it is indexed I would really appreciate it. Then if you remove either "performance", "wedding photographer", or "wedding photography" it should now show up.

One solution would be to add a keyword like "exclude_from_people" to all the images you want excluded from this smart gallery and set a single exclude rule in the gallery to that keyword. The trick here is to limit your smart gallery to a single "Exclude" rule, what is messing you up here are the multiple exclude rules.

Another potential solution that I have not tested is to create another smart gallery and in that gallery do a "Match Any" on the keywords you want to exclude (in your case "performance", "wedding photographer", "wedding photography"). Then in the smart gallery you are having a problem with replace all the exclude rules with "exclude" > "my photos" > "gallery" > "select the gallery you just created". I'd be very curious to know if this works, sorry I have not had time this weekend to test it. Of course each smart gallery still can only contain the number of images specified in the "Max # of photos to return", which currently maxes out at 1,000. if the gallery being used to collect keywords you want to exclude goes over that, some will slip through.


- Greg

Last edited by Twoofy; Apr-24-2011 at 10:31 PM.
Old Apr-25-2011, 12:06 PM
#77
ccs is offline ccs
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Quote:
Originally Posted by Twoofy View Post
I figured this out, here is what is going on:

The way the system works for your specific smart gallery is as follows:

1. Finds all of the images containing all of the keywords "portrait", and "portfolio".
2. It then excludes images that contain all of the keywords "performance", "wedding photographer", and "wedding photography"

What I mean by #2 is that only images that contain ALL the keywords "performance", "wedding photographer", and "wedding photography" will be excluded. In other words by adding "performance" you probably made even more images show up in your smart gallery. They all need to be present because you have selected "Match: All".

I think what you are trying to do is to match images containing both "portrait" and "portfolio", but exclude any that contain "performance", "wedding photographer", or "wedding photography". Unfortunately the system does not currently allow for changing the "AND/OR" condition between different sets of rules. Right now (algebraically speaking) the system is doing this:


("portrait" AND "portfolio" AND NOT "performance" AND NOT "wedding photographer" AND NOT "wedding photography")

What I think you are trying to do is:

("portrait" AND "portfolio" AND NOT ("performance" OR "wedding photographer" OR "wedding photography"))


This is what im trying to do, yes.


To test if my theory is right, if you could leave your smart gallery configured the way it is then add the keywords "portrait", "portfolio", "performance", "wedding photographer", and "wedding photography" to it and verify that it does not show up after it is indexed I would really appreciate it. Then if you remove either "performance", "wedding photographer", or "wedding photography" it should now show up.

Im not sure exactly what "it" you want me to add the keywords to. Do you mean I should include ALL keywors in the smart gallery settings? If so, as expected, none of them show up when I set all the keywords to INCLUDE. Then If I remove "performance" and "wedding photographer", I only get those photos with "portrait" "portfolio" and "wedding photography" included.

One solution would be to add a keyword like "exclude_from_people" to all the images you want excluded from this smart gallery and set a single exclude rule in the gallery to that keyword. The trick here is to limit your smart gallery to a single "Exclude" rule, what is messing you up here are the multiple exclude rules.

Hm. Sounds like a lot of work!

Another potential solution that I have not tested is to create another smart gallery and in that gallery do a "Match Any" on the keywords you want to exclude (in your case "performance", "wedding photographer", "wedding photography"). Then in the smart gallery you are having a problem with replace all the exclude rules with "exclude" > "my photos" > "gallery" > "select the gallery you just created". I'd be very curious to know if this works, sorry I have not had time this weekend to test it. Of course each smart gallery still can only contain the number of images specified in the "Max # of photos to return", which currently maxes out at 1,000. if the gallery being used to collect keywords you want to exclude goes over that, some will slip through.


- Greg

I will try this last option now. Thanks for your thoughts and input
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Old Apr-25-2011, 12:14 PM
#78
rolette is offline rolette
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Quote:
Originally Posted by Twoofy View Post
I figured this out, here is what is going on:

The way the system works for your specific smart gallery is as follows:

1. Finds all of the images containing all of the keywords "portrait", and "portfolio".
2. It then excludes images that contain all of the keywords "performance", "wedding photographer", and "wedding photography"

What I mean by #2 is that only images that contain ALL the keywords "performance", "wedding photographer", and "wedding photography" will be excluded. In other words by adding "performance" you probably made even more images show up in your smart gallery. They all need to be present because you have selected "Match: All".
Greg,

This seems like a broken design for what I would guess is the common case for exclusions. Not suggesting that exclusions should be hard-coded to "Match: Any" because I'm sure there are use cases for the way it works now. Really need to be able to control the match conditions on keywords and exclusions separately.

$0.02,
Jay
Old Apr-25-2011, 12:23 PM
#79
ccs is offline ccs
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Originally Posted by ccs View Post
I will try this last option now. Thanks for your thoughts and input
This did work. I created a smart gallery called "excludefromPEOPLE" under portfolio, then excluded this gallery from my "People" smart gallery.

However my site seems pretty slow (at least when l loading this gallery) with these settings. Is it possible that this method is slower because it has to essentially populate 2 smart galleries, then apply rules to determine which photos to include in the People gallery?

I agree that there should be a way to code it so that it will exclude ANY of the exclusion rules. The way it is set up now makes logical sense from a programming perspective, but is not at all intuitive from a user perspective.
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Old Apr-25-2011, 06:54 PM
#80
Twoofy is offline Twoofy
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Quote:
Originally Posted by ccs View Post
This did work. I created a smart gallery called "excludefromPEOPLE" under portfolio, then excluded this gallery from my "People" smart gallery.

However my site seems pretty slow (at least when l loading this gallery) with these settings. Is it possible that this method is slower because it has to essentially populate 2 smart galleries, then apply rules to determine which photos to include in the People gallery?

I agree that there should be a way to code it so that it will exclude ANY of the exclusion rules. The way it is set up now makes logical sense from a programming perspective, but is not at all intuitive from a user perspective.
It won't be any slower, there is probably something else going on. The first time you load a gallery after having updated it may be a little bit slower, but after that the selection of images comes from what is post-generated - which is as fast no matter how they got there.

As for this being non-intuitive, I kinda agree, but there are also people who use this feature the way it is implemented. So what works for us may not work for them. There is a pretty easy work-around for it though at least.

- Greg
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