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Support SmugMug Support Bug Reporting Some photos are now gone

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Old Feb-07-2010, 06:25 PM
#1
Joves is offline Joves OP
Village Idiot
Some photos are now gone
OK some of my photos are totally gone from the site. Some in one of my unlisted gallery are red exes. THis is the seond time this has happened after an update.
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Old Feb-08-2010, 01:10 AM
#2
docwalker is offline docwalker
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I am sorry that this is happening. I will be happy to take a look. Can you link me to the galleries where this is happening? Is it the same photos as before?
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Old Feb-08-2010, 04:58 AM
#3
Joves is offline Joves OP
Village Idiot
http://joves.smugmug.com/Other/Gener...21113707_qUAr9
Lost 2 in this one which is my public gallery and, I reloaded them last time. This time it was differrent photos.
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Old Feb-08-2010, 06:37 AM
#4
docwalker is offline docwalker
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I took a look at that gallery and the photos are loading for me. Can you try clearing your browser cache and reload the page to see if that pulls the latest version? It may be that the local CDN is out of date and needs to be refreshed.
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Old Feb-08-2010, 05:35 PM
#5
Joves is offline Joves OP
Village Idiot
Did that but 3 of the ones I had loaded have disappeared totally.
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Old Feb-09-2010, 11:11 AM
#6
docwalker is offline docwalker
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are they totally gone or are you seeing red X's like you mentioned earlier? I am a little confused now. I am seeing the photos like this:

I just need to understand now what you are seeing. or not seeing.
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Old Feb-09-2010, 03:34 PM
#7
Joves is offline Joves OP
Village Idiot
The Red exes are in another gallery that Im not as conderned with. THis gallery has photos that have totally disappeared. What you have posted is my first page the missing were on page2.
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Old Feb-11-2010, 04:46 AM
#8
docwalker is offline docwalker
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Here is what I see on your second page of the gallery:

I am not sure if we can identify what is missing. When did you upload the missing photos?
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