Can a single coupon code be given to multiple customers for a limited time sale on all items on a site?

In other words, "Until December 31, get 10% off your purchase, not including shipping."

One coupon code generated that can be used any number of times by any number of customers? It just shuts off on Dec. 31.

Also, is the shopping cart set up to take more than one coupon, and stack them? In other words, if I give the 10% coupon out, could a wedding client use a separate 10% coupon to get a 20% discount?

Thanks.

jon

Originally Posted by takeflightphoto Can a single coupon code be given to multiple customers for a limited time sale on all items on a site? In other words, "Until December 31, get 10% off your purchase, not including shipping." One coupon code generated that can be used any number of times by any number of customers? It just shuts off on Dec. 31.

Yes. You can also limit how many times it is used if you want to.

Originally Posted by takeflightphoto Also, is the shopping cart set up to take more than one coupon, and stack them? In other words, if I give the 10% coupon out, could a wedding client use a separate 10% coupon to get a 20% discount?

One coupon per pro per order. So, a customer cannot use a percent off and a print credit on your prints, for example. (At this point.)

-Anne
SmugMug Support Hero

I'm just wondering if there is any way to limit a coupon to 1 use per orderER? As in I give the same code to a lot of people (like printed on business cards), but limit it so "Sally" can't make 5 minimum orders, entering the code every time, therefore getting the discount 5 times?

Idea:
It would be nice to assign a coupon code to a certain gallery rather then have it valid for all your pictures.

Originally Posted by sheriffvedder@mac.com I'm just wondering if there is any way to limit a coupon to 1 use per orderER? As in I give the same code to a lot of people (like printed on business cards), but limit it so "Sally" can't make 5 minimum orders, entering the code every time, therefore getting the discount 5 times?

How is that different than placing one large order and getting the same discount?

Originally Posted by SmugShooter What I & many others found is that global coupons are both (a) not very useful and (b) are very dangerous. For example, I create a coupon for 15% off intending for it to be used for prints where I have sufficient margin to cover the discount but then someone uses the coupon to buy a high priced gift item where I don't have a 15% margin -- all of a sudden I'm in the hole.

I agree with you on all the other things you said including the problem mentioned above. But I thought I would share what I did for now to help avoid this.

I created a coupon with a higher discount intended to be used on the small print items with higher margins (ie a 4x6 print that is marked to $5). Then limit the total amount this coupon can discount to $4.00. So basically, I have a 20% discount up to a $20.00 purchase. In the Up to $, make sure you put in $4.00 and not $20.00. Otherwise, you are giving the user a 20% discount up to a $100.00 purchase.

I then created another coupon for higher priced items that have lower margins with a lower discount.

Not a perfect solution, but it may do the trick.

DM

I'm loving the coupons and plan to get them up and running this weekend. I plan on using two coupons this holiday season - one for past customers and one for the general public. I plan on emailing an image of the coupons to past customers, but I'm still trying to figure out the best way to inform the casual visitor.

My first thought is to have an image of the coupon on my homepage, either in the About Me section or as the splash image of my homepage slideshow. Problem with that is a lot of my visitors find my site through google and never hit the homepage. Does anyone have any ideas on how to place an image or text of the coupon on every page other than creating a new banner?

Thanks!

----I just decided to add some text under the banner which links to the coupon...

Originally Posted by dwterry - Discounts if total package purchase exceeds some dollar amount

Not sure if this is what you need or if anyone commented.

In the coupon manage, set the minimum purchase $. Look in the lower right.

DM

Originally Posted by ColoradoSkier How is that different than placing one large order and getting the same discount?

If the discount is a percentage off, then there is no difference... but if the code is for a dollar amount, then it could be a huge diff... Say $10 off an order of $100 or more, if they do one big order say $500, after discount it's $490, but if it allows them to do it multiple times, 5 orders of $100, the final is $450... That's a substantial diff, and only gets larger if the $ discount is higher... In my case, I sometimes like to give a "New Customer" one time discount of $50 off of their first order of $100 or more, which is potentially a loss as is, but if they order $500, minus the $50, Leaves the order at $450, which is acceptable for a first order... but if they were to do it for 5 $100 orders the total would only be $250, making for slim pickins around here...

Now this isn't a deal breaker, one way or another, because I could always make one-time-only codes if needed, but it would be nice to be able to print an amount of business cards to hand out at events (Bridal fairs, Senior Showcases, etc)...

Originally Posted by Baldy Originally Posted by beetle8 My guess is when we wake up Friday, 12-4-09 Interesting guess.

Do I get a prize?

Originally Posted by Mox I posted a 15% coupon to facebook about an hour ago, and have already had an order! Thank you SmugMug!

how'd you get the coupon to show-up on your FB page?

Originally Posted by vegaguy how'd you get the coupon to show-up on your FB page?

I took a screen grab, converted it to a jpg, and uploaded it from my hard drive like a photo.

Originally Posted by sheriffvedder@mac.com I'm just wondering if there is any way to limit a coupon to 1 use per orderER? As in I give the same code to a lot of people (like printed on business cards), but limit it so "Sally" can't make 5 minimum orders, entering the code every time, therefore getting the discount 5 times?

Nope, there's no way to do this currently. Sorry! How would you want to identify someone as unique? By email address?

-Anne
SmugMug Support Hero

Originally Posted by beetle8 Do I get a prize?

How about a print credit?

We had actually gone through the painful step of moving our maintenance window to the Monday before Thanksgiving for this feature, but then we discovered some issues that forced the gut-wrenching decision to delay a week and a half. That made for some indigestion over Thanksgiving.

Originally Posted by AnneMcBean You do see orders placed with at-cost coupons show up in your sales history.

this is a departure from how at-cost orders that don't involve coupons which are not tracked.

Personally, I want all sales to be tracked so I know someone's bought something and can course-correct accordingly.

Originally Posted by timk519 this is a departure from how at-cost orders that don't involve coupons which are not tracked. Personally, I want all sales to be tracked so I know someone's bought something and can course-correct accordingly.

I wonder if there was an unintended "feature" added.

This person seems to have been notified of an "at cost" sale even without a coupon.

If it is, please don't "fix" it.

Originally Posted by mbellot I wonder if there was an unintended "feature" added. This person seems to have been notified of an "at cost" sale even without a coupon. If it is, please don't "fix" it.

It aint broken


it is indeed a new feature! as a result of coupons!

Originally Posted by mbellot I wonder if there was an unintended "feature" added. This person seems to have been notified of an "at cost" sale even without a coupon. If it is, please don't "fix" it.

Nice eyes! I don't believe the feature was unintended, so much as I was uninformed. I'm happy to see we've added something so many have long requested.

-Anne
SmugMug Support Hero

Originally Posted by dwterry Next up: Quantity discounts. - Discounts if total package purchase exceeds some dollar amount - Discounts if more than one copy of a specific print is purchased - Discounts if a subsequent print of the same image (same size or smaller) is purchased Perhaps a little complicated. But it would help me sell to families where often one large print is purchased for the head of the family and many smaller prints are purchased for the children or siblings.

I would like to second these recommendations. In taking a lot of sports photos I know that parents would like to buy more than one of a specific photo to share with relatives, etc. This type of coupon incentive would be very helpful.

Also, I have a concern that some customers will buy one photo and then get it copied at the local store. Hopefully, this type of coupon incentive would keep them honest as it would be cheaper to buy multiples and it would save them the trip, time and the work of going to the local store.