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davisphotos · Jul-12-2009, 05:22 PM #1

Anybody else's SmugMug site down? davisphotos.smugmug.com gives me:
Internal Server Error - Read

The server encountered an internal error or misconfiguration and was unable to complete your request. Reference #3.2ca01160.1247448073.2d52577

Andy · Jul-12-2009, 05:24 PM #2

Little networking issue - our engineers are on it. Stay tuned for updates. http://smugmug.wordpress.com/

haightonline · Jul-12-2009, 05:25 PM #3

Quote:

Originally Posted by davisphotos

Anybody else's SmugMug site down? davisphotos.smugmug.com gives me:
Internal Server Error - Read

The server encountered an internal error or misconfiguration and was unable to complete your request. Reference #3.2ca01160.1247448073.2d52577

Heh. Came here to check the same thing. Nothing on the Smugmug Wordpress site, but it looks like their entire domain is having issues. I'm having issues loading my custom domain, direct site as well as just "smugmug.com".

davisphotos · Jul-12-2009, 05:25 PM #4

Update: Rest of the site seems to be crapping the bed, as well. /support gives me a Connection Interrupted error, and smugmug.com loads about half the time.

flygirl · Jul-12-2009, 05:25 PM #5

What gives??

haightonline · Jul-12-2009, 05:25 PM #6

Quote:

Originally Posted by Andy

Little networking issue - our engineers are on it. Stay tuned for updates.

Thanks Andy!

jiri · Jul-12-2009, 05:28 PM #7

Andy, it's Sunday afternoon, you respond too quickly !!

sometimes I have such a feeling you are more than human MIB ?

R.Leonardo · Jul-12-2009, 05:33 PM #8

I would have liked to receive a notice via email, rather then have a client tell me about this.
Perhaps that is not possible?

Andy · Jul-12-2009, 05:34 PM #9

Quote:

Originally Posted by R.Leonardo

I would have liked to receive a notice via email, rather then have a client tell me.
Perhaps that is not possible?

No, we don't send emails out on this but we do post here: http://smugmug.wordpress.com/ and you can subscribe to the feed.

R.Leonardo · Jul-12-2009, 05:36 PM #10

Thanks Andy!

vincepachiano · Jul-12-2009, 05:39 PM #11

Quote:

Originally Posted by Andy

Little networking issue - our engineers are on it. Stay tuned for updates. http://smugmug.wordpress.com/

Is it normal for Star Explorer to keep uploading photo's during network issues?
Shall I continue to upload, or cancel and try again later

jfriend · Jul-12-2009, 06:15 PM #12

Quote:

Originally Posted by vincepachiano

Is it normal for Star Explorer to keep uploading photo's during network issues?
Shall I continue to upload, or cancel and try again later

It depends upon the type of Smugmug failure. I have seen Smugmug accept the entire image, then return an error only at the end of each image upload. I've also seen outages where the image upload fails right at the beginning. And, there are probably all sorts of types of Smugmug issues that would not affect uploads at all. Fortunately, Star Explorer is good at keeping track of which images upload successfully and which ones don't.

Nikolai · Jul-12-2009, 06:32 PM #13

Quote:

Originally Posted by jfriend

It depends upon the type of Smugmug failure. I have seen Smugmug accept the entire image, then return an error only at the end of each image upload. I've also seen outages where the image upload fails right at the beginning. And, there are probably all sorts of types of Smugmug issues that would not affect uploads at all. Fortunately, Star Explorer is good at keeping track of which images upload successfully and which ones don't.

What John said...
Naturally, if it's a major issue, I'd recommend to postpone the upload. Through the minor glitches S*E can push though.

flygirl · Jul-12-2009, 08:49 PM #14

My site was working a few minutes again, now nothing,

Thanks
Nancy

lyneInSF · Jul-12-2009, 08:56 PM #15

Again? and I was in the middle of uploading pics again.

ETA: well my upload stopped with an error so I had to restart it. Hopefully it works.

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Jul-12-2009, 05:22 PM #1
davisphotos ^OP Big grins Join Date: Mar 2009 Location: Portsmouth, NH Posts: 21	Smuggy being worked on Anybody else's SmugMug site down? davisphotos.smugmug.com gives me: Internal Server Error - Read The server encountered an internal error or misconfiguration and was unable to complete your request. Reference #3.2ca01160.1247448073.2d52577

Jul-12-2009, 05:24 PM #2
Andy panasonikon Join Date: Dec 2003 Location: New York Posts: 59,971	Little networking issue - our engineers are on it. Stay tuned for updates. http://smugmug.wordpress.com/ __________________ Andy Moon River Photography • Workshops • Google+ • Facebook • Twitter

Jul-12-2009, 05:25 PM #4
davisphotos ^OP Big grins Join Date: Mar 2009 Location: Portsmouth, NH Posts: 21	Update: Rest of the site seems to be crapping the bed, as well. /support gives me a Connection Interrupted error, and smugmug.com loads about half the time.

Jul-12-2009, 05:25 PM #5
flygirl Aperture Priority Join Date: Sep 2007 Location: Orlando, Florida Posts: 175	Me too!! What gives?? __________________ All the best:thumb Nancy www.naturesportal.net www.naturesportal.blogspot.com Home of The Quick Action Harness www.quickactionharness.com

Jul-12-2009, 05:28 PM #7
jiri Big grins Join Date: Feb 2008 Location: San Francisco, California Posts: 53	Andy, it's Sunday afternoon, you respond too quickly !! sometimes I have such a feeling you are more than human MIB ?

Jul-12-2009, 05:33 PM #8
R.Leonardo Major grins Join Date: Jan 2009 Location: Ottawa, ON Posts: 187	I would have liked to receive a notice via email, rather then have a client tell me about this. Perhaps that is not possible? __________________ R. Leonardo www.RobArtPhoto.com Whether he is an artist or not, the photographer is a joyous sensualist, for the simple reason that the eye traffics in feelings, not in thoughts. -Walker Evans

Jul-12-2009, 05:36 PM #10
R.Leonardo Major grins Join Date: Jan 2009 Location: Ottawa, ON Posts: 187	Thanks Andy! __________________ R. Leonardo www.RobArtPhoto.com Whether he is an artist or not, the photographer is a joyous sensualist, for the simple reason that the eye traffics in feelings, not in thoughts. -Walker Evans

Jul-12-2009, 08:49 PM #14
flygirl Aperture Priority Join Date: Sep 2007 Location: Orlando, Florida Posts: 175	Site down again My site was working a few minutes again, now nothing, Thanks Nancy __________________ All the best:thumb Nancy www.naturesportal.net www.naturesportal.blogspot.com Home of The Quick Action Harness www.quickactionharness.com

Jul-12-2009, 08:56 PM #15
lyneInSF Big grins Join Date: Apr 2007 Posts: 16	Again? and I was in the middle of uploading pics again. ETA: well my upload stopped with an error so I had to restart it. Hopefully it works. Last edited by lyneInSF; Jul-12-2009 at 09:40 PM.