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Old Nov-11-2008, 01:06 PM
#1
Carden is offline Carden OP
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Fonts a mess
Any idea why this looks so bad?

http://carden.smugmug.com/gallery/64...701_JHdSg-A-LB

I have checked it in Photshop and Lightroom. Looks sharp and crisp but when I upload it I get this. Flattened it and it still comes out this way. What am I missing?

Thanks,

Carden
Old Nov-11-2008, 01:15 PM
#2
jfriend is online now jfriend
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It looks to me like the JPEG compression level is too high (too much compression). All the funnies around the lettering, even in the original sized image: http://carden.smugmug.com/photos/413355701_JHdSg-O.JPG are compression artifacts. These are in the original you uploaded to Smugmug, not something Smugmug did to the image.

I would suggest making sure you have at least level 8-10 for compression level on Photoshop's 1-12 scale or at least 80% in Lightroom's 1-100% scale whenever you save it to a JPEG.
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Old Nov-11-2008, 01:27 PM
#3
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Tried it twice at different compressions
Thanks, that's what I was thinking so the original I sent out at 12 and then replaced it with another at 8 with the same results.
Good suggestions...Hmmm

I'm going to replace it again with a 12 and see what happens.
Old Nov-11-2008, 01:34 PM
#4
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http://carden.smugmug.com/gallery/64...701_JHdSg-A-LB

Same results. very odd.

I view it in every viewer I have including directly through my browser and it seems fine. Very strange artifacting.
Old Nov-11-2008, 01:59 PM
#5
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Quote:
Originally Posted by Carden
http://carden.smugmug.com/gallery/64...701_JHdSg-A-LB

Same results. very odd.

I view it in every viewer I have including directly through my browser and it seems fine. Very strange artifacting.
I uploaded the image to my Mpix Account and it (the text) viewed no problem.

SmugMug broke? Maybe compression on their end.
Old Nov-11-2008, 03:48 PM
#6
jfriend is online now jfriend
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Quote:
Originally Posted by Carden
I uploaded the image to my Mpix Account and it (the text) viewed no problem.

SmugMug broke? Maybe compression on their end.

Smugmug doesn't touch the original unless it's not sRGB. Any chance the image you are uploading is not sRGB?
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Old Nov-11-2008, 04:06 PM
#7
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According to Adobe
RGB: sRGB IEC61966-2.1
CMYK: U.S. Web Coated (SWOP) v2
Grey: Dot Gain 20%
Spot: Dot Gain20%

RGM/CMYK/Gray all show "preserve embeded profiles"
Old Nov-11-2008, 04:17 PM
#8
jfriend is online now jfriend
Scripting dude-volunteer
Quote:
Originally Posted by Carden
RGB: sRGB IEC61966-2.1
CMYK: U.S. Web Coated (SWOP) v2
Grey: Dot Gain 20%
Spot: Dot Gain20%

RGM/CMYK/Gray all show "preserve embeded profiles"
This isn't the information we need. Go to Edit/Convert to Profile and, without hitting OK to change anything, tell me what it says under Source Space.

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Old Nov-12-2008, 02:03 AM
#9
Carden is offline Carden OP
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Results
Source space - sRGB IEC61966-2.1


This is in Photoshop CS2 BTW.

It does not say what your snapshot says. "Adobe RGB"

Thanks

Quote:
Originally Posted by jfriend
This isn't the information we need. Go to Edit/Convert to Profile and, without hitting OK to change anything, tell me what it says under Source Space.

Old Nov-12-2008, 02:36 AM
#10
Andy is offline Andy
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How did you upload this file?

Here's your original, uploaded by me with our Simple Uploader:

http://carden.smugmug.com/gallery/64...15547488_ZTp7x

No issues.

Here's your uploaded version:

http://carden.smugmug.com/gallery/64...13355701_JHdSg
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Old Nov-12-2008, 02:43 AM
#11
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I found the issue, at least AN issue - the replace function on our side is guilty ... stay tuned we'll fix that.
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Old Nov-12-2008, 02:56 AM
#12
Carden is offline Carden OP
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I also used the simple uploader. I'm at a loss...
Should I try it again?

Oops, just saw your other post... Sorry... I'll stay tuned.

Thanks Andy,

Carden

Quote:
Originally Posted by Andy
How did you upload this file?

Here's your original, uploaded by me with our Simple Uploader:

http://carden.smugmug.com/gallery/64...15547488_ZTp7x

No issues.

Here's your uploaded version:

http://carden.smugmug.com/gallery/64...13355701_JHdSg
Old Nov-13-2008, 03:05 PM
#13
Carden is offline Carden OP
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Quote:
Originally Posted by Andy
I found the issue, at least AN issue - the replace function on our side is guilty ... stay tuned we'll fix that.
Andy,

Has the replace issue been fixed?

Thanks,

Carden
Old Nov-27-2008, 02:14 PM
#14
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Replace feature error/fonts
Andy,

Happy Thanksgiving to all!

You mentioned to "stay tuned" about an error in the 'replace' feature you found. I've not heard back. I tried this again and got the same result with the distorted fonts.

http://www.cardensmith.com/gallery/6...25759775_oypt5

I also tried deleting and uploading the image again with no success. Still strange fonts. I can email you the original if you need to see what it is supposed to look like.

Thanks

Last edited by Carden; Nov-27-2008 at 03:04 PM.
Old Nov-27-2008, 04:45 PM
#15
Andy is offline Andy
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It's not been fixed yet, I'm sorry. Do a watermark/unwatermark or a rotate left/right after you've replaced and all will be well.

We will fix the bug, sorry.
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Old Nov-28-2008, 03:54 AM
#16
Carden is offline Carden OP
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Quote:
Originally Posted by Andy
It's not been fixed yet, I'm sorry. Do a watermark/unwatermark or a rotate left/right after you've replaced and all will be well.

We will fix the bug, sorry.
I know you guys are busy maintaining lots of things.

As I said, I even deleted and uploaded the same image and still see this moire effect around the fonts. The original is crystal clear and sharp.

Are you interested in my emailing you the original so you can see what i'm talking about?

Thanks again.
Old Nov-28-2008, 03:59 AM
#17
Andy is offline Andy
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Quote:
Originally Posted by Carden
I know you guys are busy maintaining lots of things.

As I said, I even deleted and uploaded the same image and still see this moire effect around the fonts. The original is crystal clear and sharp.

Are you interested in my emailing you the original so you can see what i'm talking about?

Thanks again.
No, I'm sorry for the incorrect info - we'll get this fixed.
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