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Watermarks go away

peepeepeepee Registered Users Posts: 1 Beginner grinner
edited October 21, 2014 in SmugMug Support
Ok so I signed up for the trial, uploaded some pics, tried out the custom watermarks, tried out the PROOF watermark and then signed up for the Power account, deciding I wouldn't want watermarks.

Now all my pictures have PROOF over them and after frustratingly playing for an hour I can't figure out how to get rid of it. There is no longer a watermark option under Security and Privacy. I also don't see a Tools option.

It's kind of doing my head in. It surely shouldn't be this hard. Please tell me how how I am being foolish and what to do to solve this.

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    annnna8888annnna8888 Registered Users, Super Moderators Posts: 936 SmugMug Employee
    edited October 21, 2014
    Hi peepee, please write us directly at help (at) smugmug.com and we will help you remove the watermarks. Make sure you write us from the email address we have on file for your account.

    Ana
    SmugMug Support Hero
    Ana
    SmugMug Support Hero Manager
    My website: anapogacar.smugmug.com
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