Addressing old Safari and html?

ChancyRatChancyRat Registered Users Posts: 2,141 Major grins
edited November 8, 2014 in SmugMug Support
It looks funny on the mac in Safari, but this mac is running an older version of Safari (v. 5.1)

The attached is what a friend sees. The right side, between the 2 paragraphs, is a small bar/line image png file.

The left side of the attached image is a crazy version of it in Safari 5.1.

She's stuck with 5.1 due to work restrictions.
Is there anything I can do about this?

The page has to remain unlisted, but this is the total code of the image:
<div style="text-align: center;"><img src="/photos/i-asdfg.png" alt="image" height="90%" width="90%" /></div>

Thanks.

Comments

  • SeamusSeamus Registered Users Posts: 1,573 Major grins
    edited October 23, 2014
    Hi,

    Can you email the help desk about this? Please include a link to the image and gallery and we can assist you.

    help@smugmug.com
  • ChancyRatChancyRat Registered Users Posts: 2,141 Major grins
    edited November 1, 2014
    Summary from Smugmug: this problem is because Smugmug doesn't support Safari 5.1.
    I asked the visitor to look at a few other graphics on different pages, and for one graphic that was on 2 different pages, one looked correct and the other was distorted. So reluctantly I conclude I can't do anything code-wise to help with the problem.
  • denisegoldbergdenisegoldberg Administrators Posts: 14,220 moderator
    edited November 2, 2014
    ChancyRat wrote: »
    Summary from Smugmug: this problem is because Smugmug doesn't support Safari 5.1.
    I asked the visitor to look at a few other graphics on different pages, and for one graphic that was on 2 different pages, one looked correct and the other was distorted. So reluctantly I conclude I can't do anything code-wise to help with the problem.
    I've learned to check the supported browsers before I try to "fix" a problem on an older browser. Can your viewer use Firefox instead of Safari?

    http://help.smugmug.com/customer/portal/articles/93252-what-operating-systems-and-browsers-are-supported-by-smugmug-

    --- Denise
  • ChancyRatChancyRat Registered Users Posts: 2,141 Major grins
    edited November 8, 2014
    Thanks Denise. The old Safari is on a work computer which she's not allowed to upgrade. She has another PC where everything works well. having had to use IE6 for years for the same reason, I understand the constraints.
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