FAQtoid

ande8150 · Jun-28-2012, 08:09 PM #1

I can't get the "Drag To Arrange" to work on my gallery. When I select Tools->Arrange->Drag To Arrange, I get this message:

"This gallery is currently set to auto sort. Arrange manually instead?"

But then when I click "Yes", it just takes me back to my home page without taking me to the Drag To Arrange page.

Please take a look and see if this can be fixed.

Thanks.

tomnovy · Jun-28-2012, 11:26 PM #2

Quote:

Originally Posted by ande8150

I can't get the "Drag To Arrange" to work on my gallery. When I select Tools->Arrange->Drag To Arrange, I get this message:

"This gallery is currently set to auto sort. Arrange manually instead?"

But then when I click "Yes", it just takes me back to my home page without taking me to the Drag To Arrange page.

Please take a look and see if this can be fixed.

Thanks.

Hi Ande8150,

It is a bug and we are aware of it. We are working on that to resolve it as soon as possible. In the meantime there is a workaround - you will need to go to the gallery, where you would like to arrange the photos manually - > Tools - > Gallery Settings - > turn the Auto Sort in the Look & Feel section to NONE. After this you can go back to your gallery and use the arranging tool again.

I am really sorry for any inconvenience caused.

Please Standby.

Tom

ande8150 · Jun-29-2012, 03:46 AM #3

Quote:

Originally Posted by tomnovy

Hi Ande8150,

It is a bug and we are aware of it. We are working on that to resolve it as soon as possible. In the meantime there is a workaround - you will need to go to the gallery, where you would like to arrange the photos manually - > Tools - > Gallery Settings - > turn the Auto Sort in the Look & Feel section to NONE. After this you can go back to your gallery and use the arranging tool again.

I am really sorry for any inconvenience caused.

Please Standby.

Tom

That did the trick. Thanks for the workaround.


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Jun-28-2012, 08:09 PM #1
ande8150 ^OP Beginner grinner Join Date: Aug 2008 Posts: 9	Arrange Photos Not Working I can't get the "Drag To Arrange" to work on my gallery. When I select Tools->Arrange->Drag To Arrange, I get this message: "This gallery is currently set to auto sort. Arrange manually instead?" But then when I click "Yes", it just takes me back to my home page without taking me to the Drag To Arrange page. Please take a look and see if this can be fixed. Thanks.


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