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1.0.4.12 SM plugin bug???

ArkansasPhotographerArkansasPhotographer Registered Users Posts: 4 Beginner grinner
edited August 20, 2012 in Bug Reporting
Hello,
I am using 64bit Lightroom 4.1 with SM plugin 1.0.4.12. When I try to "Publish Now", I receive the message, "Could not contact the SmugMug web service." The debugging log is shown below. I am unsure, but the problem may be in the line with the arrow. The call appears to be using hpps:, but the call is using the http: api format. Whether this is the error or not, what should I do to correct my problem??

Thanks 
08/19/2012 11:50:13 DEBUG    Logging enabled 
08/19/2012 11:51:41 DEBUG    Logging enabled 
08/19/2012 11:51:45 DEBUG    SmugMugAPI.callMethod - start 
08/19/2012 11:51:45 DEBUG    requesting URL:      http://api.smugmug.com/services/api/json/1.3.0/?method=smugmug.service.ping&APIKey=BTTwWm1mLRzh2kRdrrwGqKuwukywa76g 
08/19/2012 11:51:47 DEBUG    SmugMugAPI.callMethod - end 
08/19/2012 11:51:51 DEBUG    exportServiceProvider.endDialog - start 
08/19/2012 11:51:51 DEBUG    exportServiceProvider.endDialog - end 
08/19/2012 11:51:51 DEBUG    exportServiceProvider.startDialog - start 
08/19/2012 11:51:51 DEBUG    exportServiceProvider.startDialog - end 
08/19/2012 11:51:52 DEBUG    SmugMugAPI.callMethod - start 
08/19/2012 11:51:52 DEBUG    Timestamp Offset: 0 
---------------->08/19/2012 11:51:52 DEBUG    requesting URL:      https://api.smugmug.com/services/api/json/1.3.0/?method=smugmug.auth.checkAccessToken&oauth_signature=rhzxtSGFwPAy%2BCqWlRBoA3ccx94%3D&oauth_consumer_key=BTTwWm1mLRzh2kRdrrwGqKuwukywa76g&oauth_token=43964d644619187194b6c9c85c7ea82f&oauth_signature_method=HMAC%2DSHA1&oauth_nonce=2e66aeb610aef6f5d9cbcaba17ef2a56&oauth_timestamp=1345395112&oauth_version=1%2E0 
08/19/2012 11:51:53 DEBUG    SmugMugAPI.callMethod - end 
08/19/2012 11:51:53 DEBUG    SmugMugPlugin.getAlbumTemplates - start 
08/19/2012 11:51:53 DEBUG    SmugMugAPI.callMethod - start 
08/19/2012 11:51:53 DEBUG    Timestamp Offset: 0 
08/19/2012 11:51:53 DEBUG    requesting URL:      http://api.smugmug.com/services/api/json/1.3.0/?method=smugmug.albumtemplates.get&oauth_signature=24BxZvXHdAj7uggbHAXagMYFOLk%3D&Heavy=true&oauth_signature_method=HMAC%2DSHA1&oauth_token=43964d644619187194b6c9c85c7ea82f&oauth_version=1%2E0&oauth_nonce=00685261688798ac3e8275d539ae7d53&oauth_timestamp=1345395113&oauth_consumer_key=BTTwWm1mLRzh2kRdrrwGqKuwukywa76g 
08/19/2012 11:51:53 DEBUG    SmugMugPlugin.getCommunities - start 
08/19/2012 11:51:53 DEBUG    SmugMugAPI.callMethod - start 
08/19/2012 11:51:53 DEBUG    Timestamp Offset: 0 
08/19/2012 11:51:53 DEBUG    requesting URL:      http://api.smugmug.com/services/api/json/1.3.0/?method=smugmug.communities.get&oauth_signature=GzNpmQWbxVzKvLLZLCdvjYIDThM%3D&oauth_consumer_key=BTTwWm1mLRzh2kRdrrwGqKuwukywa76g&oauth_token=43964d644619187194b6c9c85c7ea82f&oauth_signature_method=HMAC%2DSHA1&oauth_nonce=c9e1533cb297230b1ef411789aed4b89&oauth_timestamp=1345395113&oauth_version=1%2E0 
08/19/2012 11:51:53 DEBUG    SmugMugPlugin.getTemplates - start 
08/19/2012 11:51:53 DEBUG    SmugMugAPI.callMethod - start 
08/19/2012 11:51:53 DEBUG    Timestamp Offset: 0 
08/19/2012 11:51:53 DEBUG    requesting URL:      http://api.smugmug.com/services/api/json/1.3.0/?method=smugmug.styles.getTemplates&oauth_signature=1eSE2SzQ7MtMaTl5bvUjfrD0D1I%3D&oauth_consumer_key=BTTwWm1mLRzh2kRdrrwGqKuwukywa76g&oauth_token=43964d644619187194b6c9c85c7ea82f&oauth_signature_method=HMAC%2DSHA1&oauth_nonce=af9ca759de02e8d92736e607af7aa2b7&oauth_timestamp=1345395113&oauth_version=1%2E0 
08/19/2012 11:51:53 DEBUG    SmugMugPlugin.getThemes - start 
08/19/2012 11:51:53 DEBUG    SmugMugAPI.callMethod - start 
08/19/2012 11:51:53 DEBUG    Timestamp Offset: 0 
08/19/2012 11:51:53 DEBUG    requesting URL:      http://api.smugmug.com/services/api/json/1.3.0/?method=smugmug.themes.get&oauth_signature=7yW4Duf5kdiC5ycuHptX3fH12EU%3D&oauth_consumer_key=BTTwWm1mLRzh2kRdrrwGqKuwukywa76g&oauth_token=43964d644619187194b6c9c85c7ea82f&oauth_signature_method=HMAC%2DSHA1&oauth_nonce=825f4f9fa97479ebe130c0d326f92c01&oauth_timestamp=1345395113&oauth_version=1%2E0 
08/19/2012 11:51:54 DEBUG    SmugMugAPI.callMethod - end 
08/19/2012 11:51:54 DEBUG    SmugMugPlugin.getAlbumTemplates - end 
08/19/2012 11:51:54 DEBUG    SmugMugAPI.callMethod - end 
08/19/2012 11:51:54 DEBUG    SmugMugPlugin.getCommunities - end 
08/19/2012 11:51:55 DEBUG    SmugMugAPI.callMethod - end 
08/19/2012 11:51:55 DEBUG    SmugMugPlugin.getTemplates - end 
08/19/2012 11:51:55 DEBUG    SmugMugAPI.callMethod - end 
08/19/2012 11:51:55 DEBUG    SmugMugPlugin.getThemes - end 
08/19/2012 11:51:56 DEBUG    exportServiceProvider.endDialog - start 
08/19/2012 11:51:56 DEBUG    exportServiceProvider.endDialog - end

Comments

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    rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited August 20, 2012
    I would guess that it's normal for certain api calls to go via https for security&privacy reasons.

    What is the default browser you're using on your system? Can you check that the browser is not set to offline mode?

    On what operating system are you?

    Can you simply retry the "publish now" button to see if it works a second or third time?

    It also might be security software interfering. What antivirus, firewall or Internet security software do you use? Maybe it's somehow blocking Lightroom or specifically our plugin in some way?
    Sebastian
    SmugMug Support Hero
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