Options
Bad link for visitor help with event favorites
Nicci
Registered Users Posts: 436 Major grins
Hello,
I'm not sure that this falls under the 'bug' category, but I wasn't sure where else to post it.
The link provided to event visitors on their event page does not work.
"Browse the galleries and pick your favorites. Learn more"
The 'Learn more" should take visitors to
http://www.smugmug.com/visitor-help/event-favorites
but it redirects to http://help.smugmug.com/
which can be overwhelming to someone unfamiliar with smugmug who simply wants help with how to use the event page.
I'm not sure that this falls under the 'bug' category, but I wasn't sure where else to post it.
The link provided to event visitors on their event page does not work.
"Browse the galleries and pick your favorites. Learn more"
The 'Learn more" should take visitors to
http://www.smugmug.com/visitor-help/event-favorites
but it redirects to http://help.smugmug.com/
which can be overwhelming to someone unfamiliar with smugmug who simply wants help with how to use the event page.
0
Comments
Thank you for letting us know about this! I will pass this along to those that upkeep this sort of thing and get that changed. We switched over to some new help pages awhile back and it appears we missed this one so thank you for catching it
With best regards,
Ryan W.
Getting started on DGrin? Go here first!
Contact a Support Hero: http://help.smugmug.com/customer/portal/emails/new
http://www.smugmug.com/visitor-help/event-favorites
link sent me as a visitor to the help page just fine:
http://help.smugmug.com/customer/portal/articles/332314
I tried it on an event on my site viewing the personal event page as a visitor.
SmugMug Support Hero
I did click on it when I made my newest event and tested the personal page, but now it seems to be working fine.
Thank you!
We didn't change anything... glad all is well!
Portfolio • Workshops • Facebook • Twitter