Options

Can't Navigate throughout galleries

Baker CreekBaker Creek Registered Users Posts: 3 Beginner grinner
edited January 8, 2012 in Bug Reporting
When I'm in or a visitor is in a specific gallery ... I cannot bring up an image . In otherwords .. When you click on an image .. it will not appear. When you click the " next " button .. nothing happens. Also you cannot advance to the next page .

Thank you in advanced for a quick response !!

Be Cheerful :):)

Comments

  • Options
    docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited January 7, 2012
    Hi,

    Sorry for the trouble. Are you using Internet Explorer in Compatibility Mode? Have you tried a different browser to see if you get the same results?
    SmugMug Support Hero
    http://help.smugmug.com
  • Options
    Baker CreekBaker Creek Registered Users Posts: 3 Beginner grinner
    edited January 7, 2012
    docwalker wrote: »
    Hi,

    Sorry for the trouble. Are you using Internet Explorer in Compatibility Mode? Have you tried a different browser to see if you get the same results?


    No I'm not running in Compatibility Mode. And I have not tried a different browser.
    This problem just stared a couple of hours ago. Everything was great yesterday !!

    I'm sending an E-mail to your help desk

    Thanks !!
  • Options
    richWrichW Registered Users Posts: 941 Major grins
    edited January 7, 2012
    When I'm in or a visitor is in a specific gallery ... I cannot bring up an image . In otherwords .. When you click on an image .. it will not appear. When you click the " next " button .. nothing happens. Also you cannot advance to the next page .

    Thank you in advanced for a quick response !!

    Be Cheerful :):)
    Could you check again? We just sent an update out that should have resolved this. If the issue continues, shoot us an email to the help desk http://help.smugmug.com/customer/portal/emails/new
  • Options
    Baker CreekBaker Creek Registered Users Posts: 3 Beginner grinner
    edited January 8, 2012
    The problem was with IE9. I un-checked the compatibility mode box and everything is running fantastic. Thank You for your prompt service !! You Support Heros are the greatest !!!

    Baker Creek
    Be Cheerful clap.gif
Sign In or Register to comment.