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QuickSettings and Largest Size

SamirDSamirD Registered Users Posts: 3,474 Major grins
edited September 24, 2011 in Bug Reporting
I have a two different quick settings I use. One is for publishing, which limits the size and enables all my customization. The other is for reviewing, which cuts everything down to the bare bones by using default smugmug themes and no customization but increases the size to x3.

Lately, I've noticed that the size doesn't change with the quick settings. Anyone else noticed this? :scratch
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited July 28, 2011
    Hi Samir, I just made a new quicksetting and it's working as expected for me, with the size I chose. Can you please try again, and if you still have the issue please write our Support Heroes thank you.
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    SamirDSamirD Registered Users Posts: 3,474 Major grins
    edited July 28, 2011
    Will do. thumb.gif

    Anyone else seeing the same issue?
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    HaraldEHaraldE Registered Users Posts: 161 Major grins
    edited July 28, 2011
    SamirD wrote: »
    Will do. thumb.gif

    Anyone else seeing the same issue?

    Yes, I have the same experience. Created a few albums the other day and failed to get the Largest Size using a Quick Setting. I tried a number of times and all the attributes were set as expected apart from Largest Size. In the end I had to set it manually

    Regards, Harald
    ==================
    My focus is on digitizing memories
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    SamirDSamirD Registered Users Posts: 3,474 Major grins
    edited July 28, 2011
    Thank you Harald. I didn't think it was just me. I guess this must happen on existing quicksettings and not new ones. Time to file a bug report...
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    HaraldEHaraldE Registered Users Posts: 161 Major grins
    edited July 29, 2011
    SamirD wrote: »
    Thank you Harald. I didn't think it was just me. I guess this must happen on existing quicksettings and not new ones. Time to file a bug report...

    For me it was both existing and new ones. I tried creating news ones but never got the Size I wanted

    I believe I created around 4 new ones to make sure I wasn't making an error. The existing old and all the new ones all failed.

    Apart from Size I could see that all the other setings were ok.

    regrads, Harald
    ==================
    My focus is on digitizing memories
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    SamirDSamirD Registered Users Posts: 3,474 Major grins
    edited July 29, 2011
    Very interesting. What os/browser are you using? It could be a browser issue if the code is client-side.
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    HaraldEHaraldE Registered Users Posts: 161 Major grins
    edited July 30, 2011
    SamirD wrote: »
    Very interesting. What os/browser are you using? It could be a browser issue if the code is client-side.

    I am on FireFox 3.6.18 on Windows XP. I have been thinking of upgrading to FireFox 4 and will do this one of these days, anyway.

    Regards, Harald
    ==================
    My focus is on digitizing memories
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    SamirDSamirD Registered Users Posts: 3,474 Major grins
    edited July 30, 2011
    I've run across the issue on FF 3.6-something as well. You can try a portable version of FF from portableapps.com, so you don't have to install it.
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    HaraldEHaraldE Registered Users Posts: 161 Major grins
    edited August 6, 2011
    Morning,

    I have now updated FireFox to 5 and am still having the issue. Next step is to report this on to SmugMug as a bug

    Regards, Harald
    ==================
    My focus is on digitizing memories
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    SPK64SPK64 Registered Users Posts: 171 Major grins
    edited August 6, 2011
    Had the same problem myself tonight.
    One of my quick settings did not apply the image size.
    Deleted the quick setting and saved it again with the same result.
    go.skactionpix.com
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    SamirDSamirD Registered Users Posts: 3,474 Major grins
    edited August 6, 2011
    Andy wrote: »
    Hi Samir, I just made a new quicksetting and it's working as expected for me, with the size I chose.
    Andy, what OS/browser did this work for you on? Seems like others are able to replicate my issue. headscratch.gif
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    rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited August 7, 2011
    Can't replicate any issue. I created a quick setting in FF4 on Win7. Creating a new gallery, I chose my new quick setting and the 'largest size' setting I set for it was applied fine.
    Note that you cannot update existing quick settings. You would need to save a new one and delete the old quick setting.
    Can you maybe try saving a new quick setting with the settings of your choice and try that instead?

    If you continue to have problems, what exact steps do you take to create a quick setting?
    Just go to a gallery settings page, set the settings as you want to save them and then from the quick settings menu select "save settings on this page as". Enter the name of your new quick setting and make sure not to hit the enter key. Use your mouse instead and click on the 'save' button for the gallery settings screen to save the quick setting.

    Sebastian

    EDIT: I think I see now what you mean. I only tested creating of a gallery with a quick setting. That applied the correct settings, but when you try to apply the quick setting through the 'gallery settings', it doesn't seem to work. I've emailed QA about it.
    Sebastian
    SmugMug Support Hero
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    SamirDSamirD Registered Users Posts: 3,474 Major grins
    edited August 8, 2011
    rainforest1155 wrote: »
    EDIT: I think I see now what you mean. I only tested creating of a gallery with a quick setting. That applied the correct settings, but when you try to apply the quick setting through the 'gallery settings', it doesn't seem to work. I've emailed QA about it.
    Yep, that's the issue. thumb.gif

    And the quick setting works on everything except the largest size setting. It used to work fine. ne_nau.gif
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    HaraldEHaraldE Registered Users Posts: 161 Major grins
    edited August 23, 2011
    Bug Still Alive
    Morning,

    I tried a Quick Setting earlier today an this issue is still alive.
    Could we have some news on when this will be fixed, thanks

    Regards, Harald
    ==================
    My focus is on digitizing memories
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    SamirDSamirD Registered Users Posts: 3,474 Major grins
    edited August 24, 2011
    An update would be nice. I have a hunch that this won't be fixed until the first week of September, so we're stuck with the workaround for a while.
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    SamirDSamirD Registered Users Posts: 3,474 Major grins
    edited September 12, 2011
    Well, it's the first week of September. Any news? headscratch.gif The bug is alive and well...
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    cabbeycabbey Registered Users Posts: 1,053 Major grins
    edited September 14, 2011
    the fix is in QA's hands at the moment.
    SmugMug Sorcerer - Engineering Team Champion for Commerce, Finance, Security, and Data Support
    http://wall-art.smugmug.com/
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited September 14, 2011
    cabbey wrote: »
    the fix is in QA's hands at the moment.

    I tested it and signed it - hopefully we can get the fix out this week.
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    SamirDSamirD Registered Users Posts: 3,474 Major grins
    edited September 14, 2011
    cabbey wrote: »
    the fix is in QA's hands at the moment.
    Andy wrote: »
    I tested it and signed it - hopefully we can get the fix out this week.
    Thank you both for the update. I look forward to the resolution of this issue.
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    cabbeycabbey Registered Users Posts: 1,053 Major grins
    edited September 16, 2011
    SamirD wrote: »
    Thank you both for the update. I look forward to the resolution of this issue.

    Should be live.
    SmugMug Sorcerer - Engineering Team Champion for Commerce, Finance, Security, and Data Support
    http://wall-art.smugmug.com/
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    HaraldEHaraldE Registered Users Posts: 161 Major grins
    edited September 20, 2011
    cabbey wrote: »
    Should be live.

    Morning,

    Just created a new gallery and the QS worked, looks good. Thanks a lot for this fix.
    It may seem to be a small thing but the bug was really annoying

    Regards, Harald
    ==================
    My focus is on digitizing memories
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    SamirDSamirD Registered Users Posts: 3,474 Major grins
    edited September 20, 2011
    cabbey wrote: »
    Should be live.
    I'll check it when I work on photos later this week. thumb.gif
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    cabbeycabbey Registered Users Posts: 1,053 Major grins
    edited September 22, 2011
    HaraldE wrote: »
    Morning,

    Just created a new gallery and the QS worked, looks good. Thanks a lot for this fix.
    It may seem to be a small thing but the bug was really annoying

    Regards, Harald

    Applying the QS at gallery create time always worked, it was only applying them after the gallery was created from the gallery settings screen that was borked.
    SmugMug Sorcerer - Engineering Team Champion for Commerce, Finance, Security, and Data Support
    http://wall-art.smugmug.com/
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    SamirDSamirD Registered Users Posts: 3,474 Major grins
    edited September 23, 2011
    cabbey wrote: »
    ...was borked.
    I haven't tested the fix yet, but I had to post this as this is the first thing that comes to mind when I see that word:
    SwedishChefSmall.jpg
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    SamirDSamirD Registered Users Posts: 3,474 Major grins
    edited September 24, 2011
    Just tested the fix, and all works the way it used to. thumb.gif I'll be doing more extensive testing in the next few weeks, but my single base case test passed with flying colors.
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