Options Missing?

Dawnrosie1956 · May 2, 2013

I have uploaded a new sub category album, St Marys Island, all my other albums have all the option for Tools etc as on this gallery, http://dawnoconnor.smugmug.com/Kent-Landscape-Photographer/Kelsey-Park-Beckenham/Kelsey-Park-Misty-trees/29108389_Nk5Wzt#!i=2478045985&k=rvNGXkK with this new gallery they are missing for some reason, http://www.smugmug.com/gallery/29201049_MWNSVW#!i=2488103747&k=tGJwNJf what have I done differently?

annnna8888 · May 2, 2013

I'm seeing the Upload, Tools, Share, etc buttons in both galleries. Please make sure you are logged in.
What is missing in the second gallery is the custom banner, navbar and breadcrumb because you used Hide Owner. Hide owner changes your url to a SmugMug one, removes the breadcrumb so your visitors cannot return to your homepage and removes your customization. To change this, you just need to go the gallery and go to Tools > Gallery settings > Security and privacy section and toggle Hide owner to NO. That's all.

You can find more information about hide owner here:
http://help.smugmug.com/customer/portal/articles/93131-hide-owner?t=47560

If you continue to have problems with this, please email us directly at the help desk (help at smugmug.com).

Ana
SmugMug Support Hero

Dawnrosie1956 · May 2, 2013

oops thanks, thats fixed it

Dawnrosie1956 · May 2, 2013

eeekkk my site has disappeared now? http://dawnoconnor.smugmug.com/ Im getting a SM page saying
These aren't the photos you're looking for.

rainforest1155 · May 2, 2013

Looks like you changed your SmugMug nickname which also changes your site address. To see your current link, go to www.smugmug.com and if you're logged in, you'll see the 'my homepage' link at the top center. That'll bring you to your homepage revealing your current address.

If you'd like to change your nickname back, you could do so in the account settings > me > profile section.

Dawnrosie1956 · May 2, 2013

ah yes i did, im trying out all sorts of things to try and make it seo friendly lol, trail and error

Dawnrosie1956 · May 2, 2013

oops, thank you for taking the time to check it out for me

Dawnrosie1956 · May 2, 2013

changed it back, just had 1000 biz cards printed, pointless changing it while im using them lol, not easy this seo stuff!

Options Missing?

Comments