Uploading Links sent to my Mobile Phone Expired instantly

WinsomeWorks · August 15, 2016

I set up a new gallery & requested the "magic uploading link" be sent to my phone. I got the uploading link, but even though I went to it immediately (within seconds), it says it's already "expired". I tried several more times, & cannot get a link that doesn't say "expired", even though I keep trying to go to it even faster than before. What's up??

tomnovy · August 16, 2016

Hey There,

Can you please contact our support heroes about this - we will check this issue for you:

http://help.smugmug.com/customer/portal/emails/new?b_id=1644&q=contact

WinsomeWorks · August 24, 2016

Anyone have a Samsung Note5 and try mobile uploading link ?
Thanks, Tom. As I just mentioned in another thread, I am indeed working on this with Help folks. (started with Nick, now working with Tomasz) Anyway, so far we haven't figured out why my mobile uploading links are always expired already when I first go to them. I'm just replying to this to find out if there's someone here who's got a Samsung Note5 smartphone, who has maybe done mobile uploading. Or if someone could try it & see if you have a problem with it. The way I'd been doing it is explained in my first post in this thread, but I didn't exactly mention: I'm on my home computer when I'm in a gallery & hit "upload", & then "mobile uploading", & ask for a link to be sent to my phone. The rest is as I stated. Thanks to anyone who cares to help. I'd really like to get to the bottom of this.

WinsomeWorks · August 25, 2016

Update: This bug is known for some Samsung phones & getting fixed
I learned that the bug I described is now known & replicated & is being worked on. It evidently happens on certain Samsung phones. I have the Note5, but it may not be limited to that model. Nick, from Help Desk, let me know about this. When I find out it's fixed, I'll post back.

WinsomeWorks · October 22, 2016

Has the Uploading Links Bug ( expired links on Mobile Phones ) been fixed?
Just wondering whether this verified bug has been fixed, before I spend time trying it out a bunch of times. (Bug is described in this thread-- it should probably all be in the "Bugs" part of the forum.)

leftquark · October 23, 2016

WinsomeWorks wrote: »

Just wondering whether this verified bug has been fixed, before I spend time trying it out a bunch of times. (Bug is described in this thread-- it should probably all be in the "Bugs" part of the forum.)

I believe the fix for this was included in the recent updates to the uploaded/Dropbox integration. You should be set.

Uploading Links sent to my Mobile Phone Expired instantly

Comments