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Retrieving images from a closed account.. or reativating a closed account

AmnesiaAmnesia Registered Users Posts: 1 Beginner grinner
edited April 8, 2015 in SmugMug Support
Hi.. Im trying to activate an account that was closed in 2013. I have no other source for getting these images (I was robbed, long story). Anyway, what do I need to do?

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    annnna8888annnna8888 Registered Users, Super Moderators Posts: 936 SmugMug Employee
    edited April 8, 2015
    I'm very sorry to hear that! An account that was closed that long ago is usually not recoverable anymore I'm afraid. However, please write us at our help desk at help(at)smugmug.com from the email address that was on file for your account, and we'll have a look.

    Ana
    SmugMug Support Hero
    Ana
    SmugMug Support Hero Manager
    My website: anapogacar.smugmug.com
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