Failed password attempt help

mariosmarios Registered Users Posts: 4 Beginner grinner
edited September 1, 2014 in SmugMug Customization
I wonder if the good people here can help me with the following issue:

on the "new" SmugMug when users log-in to a password protected gallery and get the password wrong a number of times - I get an e-mail from SmugMug notifying me of the failed attempts, but my clients are not able to contact me requesting the password ?!?

with the "legacy" SmugMug my clients had the option to e-mail me directly to get their forgotten password.

What modification do I have to make to give my clients the functionality to contact me requesting a password?

your help is much appreciated.

Tx / Marios

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