SmugMug gallery crashes ipad air browsers

simplygedsimplyged Registered Users Posts: 2 Beginner grinner
edited November 20, 2014 in SmugMug Support
Hi

I've recently created a smugmug gallery with images from a recent trip, but whenever I, or other people, view the gallery on an iPad air the browser crashes. This has happened on Chrome and Safari. But the problem does not occur on my Windows laptop. The images were published from Lightroom using the free SmugMug publish add-in.

My gallery is available at:

www.gedmoretta.com

The gallery is "Delhi to Kathmandu"
(The other gallery "Archie" only has 5 images and loads OK on the iPad)

I've tried to re-publish the images from Lightroom and transform them into JPEG's but to no avail.

Does the size of the images on the site matter?
Can you limit the number of images shown per page in SmugMug?

Thanks

Ged

Comments

  • herojosieherojosie Registered Users Posts: 66 Big grins
    edited November 18, 2014
    Hi Ged,

    I've taken a look into that and was able to replicate the issue you are seeing. I've sent a report into the site engineers to see if they can help us pin point what is causing the issue. When I hear back from them, I'll check back in here :)
    Thanks,
    Josie
    SmugMug Support Hero
  • herojosieherojosie Registered Users Posts: 66 Big grins
    edited November 18, 2014
    Hi Ged,

    I just wanted to check back in with you and let you know this was filed as a bug. The site engineers are aware of the issue now and looking into it.
    Thanks,
    Josie
    SmugMug Support Hero
  • simplygedsimplyged Registered Users Posts: 2 Beginner grinner
    edited November 20, 2014
    herojosie wrote: »
    Hi Ged,

    I just wanted to check back in with you and let you know this was filed as a bug. The site engineers are aware of the issue now and looking into it.

    Great.

    Thank you
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