englaze backup : I put the wrong post code

asamuelasamuel Registered Users Posts: 451 Major grins
edited October 12, 2008 in SmugMug Support
hi

I hope someone can help me out. Just ordered a backup and accidently went through the billing and shipping address with the wrong post code (zipcode). Englaze has verified the transaction with this wrong iniformation which is wierd but can work out fine if I can just change the shipping postcode before it gets sent out.

can anyone it the team do this for me?

All the Best
Sam
where's the cheese at?

http://www.samuelbedford.com

Comments

  • docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited October 12, 2008
    Sam, Please send me the order details at the help desk. I will forward your email to the Englaze folks and try to get it corrected for you before it ships.

    I need as much detail as possible including your order number and the address with the corrected zip.

    --Doc
    SmugMug Support Hero
    http://help.smugmug.com
  • asamuelasamuel Registered Users Posts: 451 Major grins
    edited October 12, 2008
    Dear Doc, Just to keep you in the loop. many thanks for passing on the issue to englaze who contacted me personally. Ive made the changes required. Sorry for the inconvenience.

    All the Best
    Sam
    where's the cheese at?

    http://www.samuelbedford.com
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