Pricing troubles

3rdPlanetPhotography3rdPlanetPhotography Banned Posts: 920 Major grins
edited March 30, 2007 in SmugMug Pro Sales Support
I'm having a few pricing issues... or maybe it's my lack of knowledge but in the gallery below, I select "Custom Pro Pricing". Then on the pricing screen I use the quick input and select "Smugmug Default" and apply to "All Products". Then hit "apply". The pricing boxes below are filled in with Smugmug's default pricing (ie. 4x6 = .19) I then click "Save".

Now log out of Smugmug, go to the gallery as a customer, and put a photo in the cart....

Now I'm expecting my 4x6 to be .19 cents, however, the prices is $2.99 which is the default prices for my portfolio instead of the Smugmug prices I told it to use.

Any Idears?

http://www.smugmug.com/gallery/2644014

Comments

  • 3rdPlanetPhotography3rdPlanetPhotography Banned Posts: 920 Major grins
    edited March 30, 2007
    Nevermind... someone must be working on something. It's changed a few different times now.. but now it is working properly.... hmmmm

    headscratch.gif
    I'm having a few pricing issues... or maybe it's my lack of knowledge but in the gallery below, I select "Custom Pro Pricing". Then on the pricing screen I use the quick input and select "Smugmug Default" and apply to "All Products". Then hit "apply". The pricing boxes below are filled in with Smugmug's default pricing (ie. 4x6 = .19) I then click "Save".

    Now log out of Smugmug, go to the gallery as a customer, and put a photo in the cart....

    Now I'm expecting my 4x6 to be .19 cents, however, the prices is $2.99 which is the default prices for my portfolio instead of the Smugmug prices I told it to use.

    Any Idears?

    http://www.smugmug.com/gallery/2644014
  • ivarivar Registered Users Posts: 8,395 Major grins
    edited March 30, 2007
    I'm having a few pricing issues... or maybe it's my lack of knowledge but in the gallery below, I select "Custom Pro Pricing". Then on the pricing screen I use the quick input and select "Smugmug Default" and apply to "All Products". Then hit "apply". The pricing boxes below are filled in with Smugmug's default pricing (ie. 4x6 = .19) I then click "Save".

    Now log out of Smugmug, go to the gallery as a customer, and put a photo in the cart....

    Now I'm expecting my 4x6 to be .19 cents, however, the prices is $2.99 which is the default prices for my portfolio instead of the Smugmug prices I told it to use.

    Any Idears?

    http://www.smugmug.com/gallery/2644014
    SmugMug default prices do not work when you have set a custom price in the portfolio prices. The gallery default prices are not recognized as 'custom prices' and the portfolio pricing will take over. If you want to have a portfolio prices, you will have to use the default prices, and add $0.01 to it, to have a good effect. Hope this helps.
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