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Problem Occurred With This Webpage (Mobile) *Help*

nickjamisonnickjamison Registered Users Posts: 40 Big grins
edited April 5, 2016 in SmugMug Support
Hi Guys!

Overhauling my website and for some reason the mobile page for my travel section viewed on iPhones and iPads comes up with an error and eventually doesn't work. http://www.nickjamison.com/travelpage

"A problem occurred with this webpage so it was reloaded."

I am assuming its an HTML issue? Any ideas on how to fix this? I tried to search the forum for the same issue but had no luck. Thank you for the help!

nickjamison.com

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    pilotdavepilotdave Registered Users Posts: 785 Major grins
    edited April 1, 2016
    nickjamison wrote: »
    Hi Guys!

    Overhauling my website and for some reason the mobile page for my travel section viewed on iPhones and iPads comes up with an error and eventually doesn't work. http://www.nickjamison.com/travelpage

    "A problem occurred with this webpage so it was reloaded."

    I am assuming its an HTML issue? Any ideas on how to fix this? I tried to search the forum for the same issue but had no luck. Thank you for the help!

    URLs on smugmug are case sensitive. Try http://www.nickjamison.com/TRAVELpage. Working fine on my Android phone, but no idea about iphones.

    Dave
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    nickjamisonnickjamison Registered Users Posts: 40 Big grins
    edited April 1, 2016
    pilotdave wrote: »
    URLs on smugmug are case sensitive. Try http://www.nickjamison.com/TRAVELpage. Working fine on my Android phone, but no idea about iphones.

    Dave

    Glad to hear android is working! Even with case sensitive URL its still acting up. Ugh. Thank you for checking.

    nickjamison.com

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    nickjamisonnickjamison Registered Users Posts: 40 Big grins
    edited April 4, 2016
    So I have narrowed it down to iOS. Any ideas how to fix that? Thank you

    nickjamison.com

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    rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited April 5, 2016
    The link Dave posted works perfectly on my iPhone. Make sure that you're not using https:// of your site address - it should be http:// without the s.
    The screenshot you included looks like to have been taken with a very weak mobile signal. At least on 3G for me, -109 dB usually means I'm about to lose connection. Try again in a different location, or connect to WiFi for a more stable signal.
    Sebastian
    SmugMug Support Hero
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    Lille UlvenLille Ulven Registered Users Posts: 567 Major grins
    edited April 5, 2016
    It is not an iOS problem, but a simply spelling problem. If you write your link with TRAVEL in uppercase it works fine on iPhones too.
    If you want to get it to work no matter upper or lower case you should change the link to maximum having the first letter uppercase not a letter in between.
    So you need to go in the organizer in that galleries/folders settings and change the "TRAVEL" to a "Travel" or"travel".

    Good luck

    Lille Ulven
    https://www.lilleulven.smugmug.com - The Photos of my travels
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