First off, the number of ways that I'm dissatisfied with SM just continues to grow. Things that don't work with Chrome, pricelists are a royal pita, price increases, no activity on hosting panoramas, the list goes on.

Anyhow, do I have to set the price to zero to EVERYTHING that I don't want to show up as a possible print option? I only want prints in a small subset of the available options (basic sizes only) and I thought I had done this when I went through and only picked the checkboxes for the sizes I wanted. But then I log out and go look and sure as sh*t I can buy anything in any size. WTF? Why would I want to offer square prints of things that are most certainly not square? Those shouldn't even show up. I didn't check the box for them. I can't go into the pricelist and edit them because I didn't check the boxes when I made the pricelist. W.T.F?

Oh wait, it gets even better. For starters, the buying experience for the user is cumbersome at best. But it appears that because I didn't check the boxes then the item still appears as for sale until you try and select it and then it gives you a red warning that the item is not available in that size. So the end user has this HUGE list of possibilities and NO indication that most of them aren't even available. Yeah, that's good design.

And there's more! I enabled "Printmarked Single Photo" digital downloads, but they don't seem to appear on the option list, but "Single Photo Download" does appear but when you select it you get the red "not available" warning. Priceless.

Smugmug, if you're going to raise your prices by ridiculous amounts, you better have feature and service upgrades commensurate with the price increase. I don't see it.

-Jon Gilchrist
Formerly happy Smugmugger.

Hi Jon,

You don't have to set things to zero anymore to remove them from your price list.
You just have to click the x next to the item, then click "apply changes"
http://screencast.com/t/XULcLTp4

I checked one of your galleries logged out and only the products that are in your price list are offered for sale.
http://screencast.com/t/laHza36YgVIi

If you saw something different, please send us a link to the gallery or a screen shot and we'll look into it.

In order for printmarked single photo to appear as an option, you have to turn printmarking on in the gallery settings.
From the gallery click tools>this gallery>gallery settings.
Under 'printing' set 'printmark' to 'yes. Then you will be able to select a printmark you've saved.
Then click "save" at the top.
Once you enable printmarks for the gallery, your printmark wil appear on clients prints.

If you need more help, please send an email to help@smugmug.com Heroes work 7 days/week to respond to your emails.

Thanks,

Andy K
SmugMug Support Hero
http://help.smugmug.com

Ok, time for some humble pie. I looked again and it's behaving as it should. I don't know what was wrong before, perhaps cookies or I wasn't logged out properly or maybe the changes hadn't propagated to all the galleries (I updated every gallery on my site). I cannot now reproduce the red "this item is not available for sale" warning and all the sizes listed for sale are correct.

I apologize for my previous rant.