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Videos Help

sameoldsamsameoldsam Registered Users Posts: 33 Big grins
edited November 23, 2014 in SmugMug Support
Hi all!

I was wondering if anyone has figured out how to choose a frame to use for videos instead of a black screen. I have used a Vimeo Link previously which works great but I'd love to get everything compiled right here in one sight. Also anyone have an opinion of the compression on videos, best file format ect.


Thanks so much!

Kathy

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    ChancyRatChancyRat Registered Users Posts: 2,141 Major grins
    edited November 23, 2014
    I am not sure what you mean, "instead of a black screen".
    Does this refer to: after you upload a video, you may see a black screen as the thumbnail or image?
    That can be a common event and the way to work with it is to upload an image of your choice to replace the black.

    On the gallery where the video is, click the wrench icon below it and click "replace preview".

    Your image will need to be exactly the same dimensions as the video itself. E.g., 1280 x 720, etc.
    There is also a size limit but I'm not remembering how many MB that is.
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