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square thumbs

moguemogue Registered Users Posts: 247 Major grins
edited November 12, 2008 in SmugMug Support
Can't seem to get 4 the new uploads to square: http://shilohbear.smugmug.com/gallery/3018464_QcAsb#P-2-15http://shilohbear.smugmug.com/gallery/3018464_QcAsb#335744050_97SLXhttp://shilohbear.smugmug.com/gallery/3018654_qWwCP#P-2-15.
Thanks.


lucy

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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 1, 2008
    They are square, all set now?
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    moguemogue Registered Users Posts: 247 Major grins
    edited November 1, 2008
    still rectangular
    Andy wrote:
    They are square, all set now?

    Hi Andy,
    Nope, maybe you somehow received the wrong links.
    http://shilohbear.smugmug.com/gallery/3018464_QcAsb#P-2-15
    http://shilohbear.smugmug.com/gallery/3018464_QcAsb#335744050_97SLX
    http://shilohbear.smugmug.com/gallery/3018654_qWwCP#P-2-15
    In fact on the first two links, two thumbs that had been squared for ages went rectangular all of a sudden.
    Thanks.


    lucy
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    HoyBoyHoyBoy Registered Users Posts: 135 Major grins
    edited November 1, 2008
    mogue wrote:
    Hi Andy,
    Nope, maybe you somehow received the wrong links.
    http://shilohbear.smugmug.com/gallery/3018464_QcAsb#P-2-15
    http://shilohbear.smugmug.com/gallery/3018464_QcAsb#335744050_97SLX
    http://shilohbear.smugmug.com/gallery/3018654_qWwCP#P-2-15
    In fact on the first two links, two thumbs that had been squared for ages went rectangular all of a sudden.
    Thanks.


    lucy

    I've had the same thing happen (where 1 thumb loads as rectangular for some reason). If you go in and rotate your photo then rotate it back it should fix itself. Not sure why this happens though.
    My SmugMug Site :photo
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    moguemogue Registered Users Posts: 247 Major grins
    edited November 2, 2008
    HoyBoy wrote:
    I've had the same thing happen (where 1 thumb loads as rectangular for some reason). If you go in and rotate your photo then rotate it back it should fix itself. Not sure why this happens though.


    Thanks but it still doesn't work.


    lucy
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    moguemogue Registered Users Posts: 247 Major grins
    edited November 2, 2008
    Andy wrote:
    They are square, all set now?
    Still don't square. Here are the links again—
    http://shilohbear.smugmug.com/gallery/3018464_QcAsb#P-2-15
    http://shilohbear.smugmug.com/gallery/3018464_QcAsb#335744050_97SLX
    http://shilohbear.smugmug.com/gallery/3018654_qWwCP#P-2-15

    Thanks.


    lucy
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    I SimoniusI Simonius Registered Users Posts: 1,034 Major grins
    edited November 2, 2008
    I can't get square thumbs for tis gallery - they are set to square

    http://www.digital-finger.com/gallery/2267964_MSvYo#61739248_dJCop
    Veni-Vidi-Snappii
    ...pics..
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    I SimoniusI Simonius Registered Users Posts: 1,034 Major grins
    edited November 3, 2008
    the tolling of a distant bell in the wind, as tumbleweed dustily rolls across our view......
    Veni-Vidi-Snappii
    ...pics..
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    moguemogue Registered Users Posts: 247 Major grins
    edited November 3, 2008
    Andy wrote:
    They are square, all set now?



    The thumbs still not squared. Looks like others are having the same problem. Here are the links again:
    http://shilohbear.smugmug.com/gallery/3018654_qWwCP#P-2-15
    http://shilohbear.smugmug.com/gallery/3018464_QcAsb#335744050_97SLX
    http://shilohbear.smugmug.com/gallery/3018464_QcAsb#P-2-15

    Thank you.


    lucy
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    ivarivar Registered Users Posts: 8,395 Major grins
    edited November 3, 2008
    Check again? ear.gif
    Ivar
    www.ivarborst.nl & smugmug
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    UmbrisUmbris Registered Users Posts: 36 Big grins
    edited November 3, 2008
    Same problem here
    I'm having problems with this as well when when trying to do bulk adjust thumbnails. The message says
    "Our computers will adjust your thumbnails as you play with SmugMug.

    It could take a few minutes, but as you browse, your newly adjusted thumbnails will replace the ones you chose to adjust."
    I've waited about 20 minutes, but still have rectangular thumbnails.

    Here is an example: http://umbris.com/gallery/3635549_EQEbs#364148702_sjRyi
    Alan

    But only in their dreams can men be truly free. 'Twas always thus, and always thus will be.     - John Keating

    http://umbris.com
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    moguemogue Registered Users Posts: 247 Major grins
    edited November 3, 2008
    ivar wrote:
    Check again? ear.gif
    Ahh! Many thanks.


    lucy
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    DoctorItDoctorIt Administrators Posts: 11,951 moderator
    edited November 3, 2008
    Umbris wrote:
    I'm having problems with this as well when when trying to do bulk adjust thumbnails. The message says
    "Our computers will adjust your thumbnails as you play with SmugMug.

    It could take a few minutes, but as you browse, your newly adjusted thumbnails will replace the ones you chose to adjust."
    I've waited about 20 minutes, but still have rectangular thumbnails.
    I'm getting the same thing.

    I tried to square up an entire gallery last night - no effect after 1 hour. Tried again from work computer this morning. Another hour, no effect.

    Individual crop thumbnail works immediately, but the bulk tool doesn't seem to be working.

    (the gallery I'm trying to square is here: http://doctorit.smugmug.com/gallery/6202937_etvQJ)
    Erik
    moderator of: The Flea Market [ guidelines ]

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    I SimoniusI Simonius Registered Users Posts: 1,034 Major grins
    edited November 4, 2008
    My thumbs are still squareeek7.gif (makes it very difficult to pick my nose!rolleyes1.gif )

    http://www.digital-finger.com/gallery/2267964_MSvYo#61739248_dJCop

    Oh woe is me - still my thumbs be square, be square, oh still my thumbs be squarewave.gif
    Veni-Vidi-Snappii
    ...pics..
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    DoctorItDoctorIt Administrators Posts: 11,951 moderator
    edited November 4, 2008
    I Simonius wrote:
    My thumbs are still squareeek7.gif (makes it very difficult to pick my nose!rolleyes1.gif )

    http://www.digital-finger.com/gallery/2267964_MSvYo#61739248_dJCop

    Oh woe is me - still my thumbs be square, be square, oh still my thumbs be squarewave.gif
    ha. ha. but, what are you saying, bulk square thumbs works for you? ne_nau.gif


    but it did make me think of another option: yes, I can upload with thumbs set to square and it works (just like cropping individuals, as stated above). The bulk square, still, however, for a gallery that was uploaded non-squared, does not work.
    Erik
    moderator of: The Flea Market [ guidelines ]

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    I SimoniusI Simonius Registered Users Posts: 1,034 Major grins
    edited November 4, 2008
    DoctorIt wrote:
    ha. ha. but, what are you saying, bulk square thumbs works for you? ne_nau.gif


    but it did make me think of another option: yes, I can upload with thumbs set to square and it works (just like cropping individuals, as stated above). The bulk square, still, however, for a gallery that was uploaded non-squared, does not work.

    I dont really know what bulk thumbs are. What I mean is that I have set this gallery to square thumbs but they will not turn square. I did the same for te other galleries and they did turn square.

    Is that what you are asking?

    Same as I said in this post: http://www.dgrin.com/showpost.php?p=956016&postcount=7
    Veni-Vidi-Snappii
    ...pics..
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    I SimoniusI Simonius Registered Users Posts: 1,034 Major grins
    edited November 4, 2008
    I think I have worked out what you mean... but that's not quite true for me because soe galleries were not uploaded with square thumbs yet I was able to get the thumbs set to square, if fact for several galleries, it's just this one that will not change

    So you are saying that this is a recognised problem as yet unfixed?
    Veni-Vidi-Snappii
    ...pics..
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    UmbrisUmbris Registered Users Posts: 36 Big grins
    edited November 5, 2008
    Still Not Working
    Bulk Adjust Thumbnails is still not working. Should this be posted to the bug thread or should I send an email to support?
    Alan

    But only in their dreams can men be truly free. 'Twas always thus, and always thus will be.     - John Keating

    http://umbris.com
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    DoctorItDoctorIt Administrators Posts: 11,951 moderator
    edited November 5, 2008
    Umbris wrote:
    Bulk Adjust Thumbnails is still not working. Should this be posted to the bug thread or should I send an email to support?
    Same here.

    Maybe it's only you and me ne_nau.gif Go ahead and shoot an email to the helpdesk and post your results here.
    Erik
    moderator of: The Flea Market [ guidelines ]

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    ThandoThando Registered Users Posts: 148 Major grins
    edited November 10, 2008
    I Simonius wrote:
    the tolling of a distant bell in the wind, as tumbleweed dustily rolls across our view......

    So, I used the Gallery Customization page to set your gallery from square to original and then back to square and it seems to work. I don't know why this is happening to people yet. I'm still trying to work it out.
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    ThandoThando Registered Users Posts: 148 Major grins
    edited November 10, 2008
    So, it's definitely looking as the Adjust Thumbnails under the Many Photos section is not working right. If you want to adjust the thumbnails on a full gallery, you'll have to use the Gallery Settings. If you want them square and it is already set to be square, then first switch to original and then back to square. I'll do more digging on the Many Photos tool so that our engineers can fix this.
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    DoctorItDoctorIt Administrators Posts: 11,951 moderator
    edited November 10, 2008
    Thando wrote:
    I'll do more digging on the Many Photos tool so that our engineers can fix this.
    Thanks thumb.gif
    Erik
    moderator of: The Flea Market [ guidelines ]

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    I SimoniusI Simonius Registered Users Posts: 1,034 Major grins
    edited November 11, 2008
    Thando wrote:
    So, it's definitely looking as the Adjust Thumbnails under the Many Photos section is not working right. If you want to adjust the thumbnails on a full gallery, you'll have to use the Gallery Settings. If you want them square and it is already set to be square, then first switch to original and then back to square. I'll do more digging on the Many Photos tool so that our engineers can fix this.

    AHA! someone's changed something because my culprit gallery has now changed to square thumbs without my having had to do anything - it just did it todaythumb.gif thanks:D
    Veni-Vidi-Snappii
    ...pics..
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    moguemogue Registered Users Posts: 247 Major grins
    edited November 12, 2008
    Thando wrote:
    So, it's definitely looking as the Adjust Thumbnails under the Many Photos section is not working right. If you want to adjust the thumbnails on a full gallery, you'll have to use the Gallery Settings. If you want them square and it is already set to be square, then first switch to original and then back to square. I'll do more digging on the Many Photos tool so that our engineers can fix this.

    I tried your suggestion but all it did was mess up all the images that I had already squared. I can't tell you how much time I spent learning how to square individual photos ((several years ago before this new system) and then squaring each individual image.
    Would really appreciate help as soon as possible—it's been over a week.
    Thanks a lot.

    lucy

    http://shilohbear.smugmug.com/
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