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Temporary Difficulties

gblottergblotter Registered Users Posts: 176 Major grins
edited July 12, 2008 in SmugMug Support
My SmugMug login/password is being rejected - anyone else?

Suddenly started happening within the last 20 minutes.

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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited July 11, 2008
    Yup, hang on pls, engineers notified and are on the case. more as we know it.
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    penguindriverpenguindriver Registered Users Posts: 22 Big grins
    edited July 11, 2008
    gblotter wrote:
    My SmugMug login/password is being rejected - anyone else?

    Suddenly started happening within the last 20 minutes.

    yes and cannot see any pictures that linked to other smugmug site s also inside dgrin.
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    randusnuderrandusnuder Registered Users Posts: 26 Big grins
    edited July 11, 2008
    redacted
    I am unable to login, and my url redirects to the generic Smugmug site.

    I have confirmed this with other pro account users.
    http://rcs.smugmug.com/
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    toberstobers Registered Users Posts: 180 Major grins
    edited July 11, 2008
    Phew - thought it was someone hacking my account and screwing my login.

    Hope it gets fixed pronto as I've got some buyers waiting...
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    BaldyBaldy Registered Users, Super Moderators Posts: 2,853 moderator
    edited July 11, 2008
    Working on it.
    My Smug Mug
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    BaldyBaldy Registered Users, Super Moderators Posts: 2,853 moderator
    edited July 11, 2008
    Ugh, sorry about the issue, we're working on it.
    My Smug Mug
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    groundedgrounded Registered Users Posts: 4 Beginner grinner
    edited July 11, 2008
    tobers wrote:
    Phew - thought it was someone hacking my account and screwing my login...~snip~

    Laughing.gif. That was my thought too. :D
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    gundoggundog Registered Users Posts: 161 Major grins
    edited July 11, 2008
    Technical Difficulties???
    Technical Problems?? Any forecast on when this will be fixed? I just sent a new client to galleries for which I have about 30 hours invested!!!

    Help!
    www.gundogphotos.smugmug.com
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    sara505sara505 Registered Users Posts: 1,684 Major grins
    edited July 11, 2008
    I have no access to controls. I assume this is part of the problem and will be corrected soon? Thanks!
    Sara

    www.SaraPiazza.com - Edgartown News - Trad Diary - Facebook
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    pellothedpellothed Registered Users Posts: 31 Big grins
    edited July 11, 2008
    I've had an upload going since early this morning and it says it's still uploading but the gallery only contains 97 of the 200 or so uploaded photos, should I just cancel and wait for the resolution? This will be the third time in the last three times I've uploaded a large number of photos that I've had problems.
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    TwistedJTwistedJ Registered Users Posts: 193 Major grins
    edited July 11, 2008
    12:46 on the East Coast can't get into either account........wow this is like the second time I've had problems with Smugmug since signing up. Left another web site to avoid such.
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    wslamwslam Registered Users Posts: 277 Major grins
    edited July 11, 2008
    pellothed wrote:
    I've had an upload going since early this morning and it says it's still uploading but the gallery only contains 97 of the 200 or so uploaded photos, should I just cancel and wait for the resolution? This will be the third time in the last three times I've uploaded a large number of photos that I've had problems.

    I was also uploading when the servers went down. I was uploading via LR PlugIn, and it just cut me right off.
    ws, photos.lam.ws
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    pellothedpellothed Registered Users Posts: 31 Big grins
    edited July 11, 2008
    I'm using the Java based, simple uploader or whatever it's called where it displays all the thumbnails. It says it's still uploading, but I don't know where they're going.
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited July 11, 2008
    pellothed wrote:
    I'm using the Java based, simple uploader or whatever it's called where it displays all the thumbnails. It says it's still uploading, but I don't know where they're going.
    I'm pretty sure they won't upload. I'm really sorry about that. Stay tuned.
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited July 11, 2008
    TwistedJ wrote:
    12:46 on the East Coast can't get into either account........wow this is like the second time I've had problems with Smugmug since signing up. Left another web site to avoid such.
    Hi Twisted, sorry for that! Well, it's really rare here. Extremely so in the past couple years in fact! We don't like it, no not at all. Sorry.
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    wslamwslam Registered Users Posts: 277 Major grins
    edited July 11, 2008
    Andy wrote:
    Hi Twisted, sorry for that! Well, it's really rare here. Extremely so in the past couple years in fact! We don't like it, no not at all. Sorry.

    I know you guys are working hard on it, but any idea how long this is gonna take for everything to be back up?
    ws, photos.lam.ws
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited July 11, 2008
    wslam wrote:
    I know you guys are working hard on it, but any idea how long this is gonna take for everything to be back up?
    No, sorry. Working as fast as we can!
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited July 11, 2008
    We're out of read only mode as of now.
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    gblottergblotter Registered Users Posts: 176 Major grins
    edited July 11, 2008
    Andy wrote:
    We're out of read only mode as of now.

    Thanks for working fast to get things back online.
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    TwistedJTwistedJ Registered Users Posts: 193 Major grins
    edited July 11, 2008
    I'm working now thanks......
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited July 11, 2008
    gblotter wrote:
    Thanks for working fast to get things back online.
    You know what a geek Don is, this little issue today cost him his place in line to get an iPhone 3G on Day 1....

    Ugh.
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    TwistedJTwistedJ Registered Users Posts: 193 Major grins
    edited July 11, 2008
    Didn't they hold up the release this afternoon a little software bug......
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    xrisxris Registered Users Posts: 546 Major grins
    edited July 11, 2008
    Andy wrote:
    You know what a geek Don is, this little issue today cost him his place in line to get an iPhone 3G on Day 1....

    Ugh.
    Aaaarrrgggh!!
    :cry
    X www.thepicturetaker.ca
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    darinbdarinb Registered Users Posts: 19 Big grins
    edited July 12, 2008
    Hmmm. I'm still down. I get pictures but no control of any kind.

    Still working on it? Am I the only one?

    --Darin
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited July 12, 2008
    darinb wrote:
    Hmmm. I'm still down. I get pictures but no control of any kind.

    Still working on it? Am I the only one?

    --Darin
    http://downforeveryoneorjustme.com/

    We're up and running.

    If you give your sitename we can surely help thumb.gif
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    RLJRLJ Registered Users Posts: 2 Beginner grinner
    edited July 12, 2008
    Andy wrote:
    http://downforeveryoneorjustme.com/

    We're up and running.

    If you give your sitename we can surely help thumb.gif

    I'm still down. I have no pictures and no control of any kind.

    http://rljphoto.smugmug.com/
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    darinbdarinb Registered Users Posts: 19 Big grins
    edited July 12, 2008
    I'm better thi sorning...thanks!

    -Darin
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    RLJRLJ Registered Users Posts: 2 Beginner grinner
    edited July 12, 2008
    It's working now. Thanks clap.gif
    RLJ
    http://rljphoto.smugmug.com/
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    darinbdarinb Registered Users Posts: 19 Big grins
    edited July 12, 2008
    >>I'm better thi sorning...thanks!<<

    Better, but not coherent, it seems! My SmugMug site is fully functional even if I am not...

    Thanks again,

    --Darin
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