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Sales e-mail

JamesJWegJamesJWeg Registered Users Posts: 795 Major grins
edited August 31, 2006 in SmugMug Support
I can't find a thread about it, prolly just blind, but I got to say :clap to SM for the e-mail notification of sales.

James.
http://pics.jamesjweg.com
http://www.jamesjweg.com

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    ivarivar Registered Users Posts: 8,395 Major grins
    edited August 30, 2006
    JamesJWeg wrote:
    I can't find a thread about it, prolly just blind, but I got to say clap.gif to SM for the e-mail notification of sales.

    James.
    they do that? ..... I mean: YES, THEY DO THAT.... since when? clap.gif
    Ivar
    www.ivarborst.nl & smugmug
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    richWrichW Registered Users Posts: 941 Major grins
    edited August 30, 2006
    See all the new features here: http://blogs.smugmug.com/release-notes/2006/07/28/new-features-july-28-2006/
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited August 30, 2006
    JamesJWeg wrote:
    I can't find a thread about it, prolly just blind, but I got to say clap.gif to SM for the e-mail notification of sales.

    James.
    wave.gif Hi James!
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    JimMJimM Registered Users Posts: 1,389 Major grins
    edited August 30, 2006
    The emails are an absolute riot too!!!

    They say:
    Who loves ya baby? _______________ just ordered your photos!
    Cameras: >(2) Canon 20D .Canon 20D/grip >Canon S200 (p&s)
    Glass: >Sigma 17-35mm,f2.8-4 DG >Tamron 28-75mm,f2.8 >Canon 100mm 2.8 Macro >Canon 70-200mm,f2.8L IS >Canon 200mm,f2.8L
    Flash: >550EX >Sigma EF-500 DG Super >studio strobes

    Sites: Jim Mitte Photography - Livingston Sports Photos - Brighton Football Photos
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    JamesJWegJamesJWeg Registered Users Posts: 795 Major grins
    edited August 31, 2006
    Andy wrote:
    wave.gif Hi James!

    wave.gif Yeah, I'm still alive..... for now.

    James.
    http://pics.jamesjweg.com
    http://www.jamesjweg.com
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited August 31, 2006
    JamesJWeg wrote:
    wave.gif Yeah, I'm still alive..... for now.

    James.
    Schools back in session soon, yeah?
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    jh4wvujh4wvu Registered Users Posts: 169 Major grins
    edited August 31, 2006
    Emails back to customers...
    JamesJWeg wrote:
    I can't find a thread about it, prolly just blind, but I got to say clap.gif to SM for the e-mail notification of sales.

    James.


    For those of you who contact the customer after each sale -- I was just curious if you could post what you send them to help those who may want to start following up after each sale.

    Thanks,
    Chris
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    JamesJWegJamesJWeg Registered Users Posts: 795 Major grins
    edited August 31, 2006
    Andy wrote:
    Schools back in session soon, yeah?

    started 8/3 us techies don't see the light of day for a few weeks before and after the start date.

    james
    http://pics.jamesjweg.com
    http://www.jamesjweg.com
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    JamesJWegJamesJWeg Registered Users Posts: 795 Major grins
    edited August 31, 2006
    jh4wvu wrote:
    For those of you who contact the customer after each sale -- I was just curious if you could post what you send them to help those who may want to start following up after each sale.

    Thanks,
    Chris

    I wait couple weeks and drop them a non-form e-mail asking if they got the prints ok and are happy with them.

    James.
    http://pics.jamesjweg.com
    http://www.jamesjweg.com
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    Dramatapix®Dramatapix® Registered Users Posts: 430 Major grins
    edited August 31, 2006
    On a related note... how does one collect the fees from sold pictures on your account?
    My Gear: D200, D80, 50 f/1.4, 28-75 f/2.8, 55-200 f/4-5.6, 18-55 f/3.5-5.6, 70-200 f2.8, (4) White Lightning Ultra 1200's, SB600, (2) Lightspheres, 17" Macbook Pro, 24" Apple Imac, Thinkpad T42, Epson R-260, PSCS2, Adobe Lightroom, Apple Aperture, PS Elements 4
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited August 31, 2006
    Dramatapix® wrote:
    On a related note... how does one collect the fees from sold pictures on your account?
    Here you go!
    http://www.smugmug.com/help/reporting
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    Dramatapix®Dramatapix® Registered Users Posts: 430 Major grins
    edited August 31, 2006
    Thanks Andy
    My Gear: D200, D80, 50 f/1.4, 28-75 f/2.8, 55-200 f/4-5.6, 18-55 f/3.5-5.6, 70-200 f2.8, (4) White Lightning Ultra 1200's, SB600, (2) Lightspheres, 17" Macbook Pro, 24" Apple Imac, Thinkpad T42, Epson R-260, PSCS2, Adobe Lightroom, Apple Aperture, PS Elements 4
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    Barefoot and NaturalBarefoot and Natural Registered Users Posts: 586 Major grins
    edited August 31, 2006
    jh4wvu wrote:
    For those of you who contact the customer after each sale -- I was just curious if you could post what you send them to help those who may want to start following up after each sale.

    Thanks,
    Chris


    I simply say....

    Hi __________
    Thank you very much for your recent order. I hope that you are 100% in love with your portraits. Once you have received your order please feel free to contact me if you have any questions at ______________.

    Also, if you could please take a moment to sign my Guest Book at ______________ and let others know of your experience and satisfaction.

    Once again, thank you for choosing ________________ and enjoy your newest memories.

    abd then I add my sig with all contact info
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