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Old Jun-13-2012, 05:08 PM
#1
Delbean is offline Delbean OP
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New framing, mounting, and matting options
Hi Everyone!
I received notice today that Smugmug Pro is now offering these services, which is fantastic. What's the best way to let my customers know, especially the ones I just did work for that are about to place orders? I'm afraid they might miss the "Add photo extras" button, or not poke around enough to know what that means. Is there a link to an online catalog that I may direct them to?
Thanks!
Old Jun-13-2012, 06:15 PM
#2
Lindy is offline Lindy
SmugMug Support Hero
There's a link right in the shopping cart for them, if you allow them to be purchased. Take a look at the news post to see all the details: http://news.smugmug.com/
This page is linked right in that post, for your convenience: http://www.smugmug.com/prints/photo-extras

We're excited, too! Hope you and your customers enjoy that option!

Lindy
Old Jun-14-2012, 02:52 AM
#3
Delbean is offline Delbean OP
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I saw the notification on my iPhone, but when I got home to view it on my computer, it didn't show up again and couldn't seem to find it. Thanks for the link!!
Old Jun-14-2012, 03:41 AM
#4
rainforest1155 is offline rainforest1155
with a Heroes touch
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The news overlay for the site owner only come up once the first time you view your site. That's done on purpose so users don't get annoyed by the same news overlay multiple times.
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Old Aug-29-2012, 10:33 AM
#5
Cloud Chaser is offline Cloud Chaser
Peace and B-Wild
Silly question??? If someone orders a framed and matted 11x14 photo will the frame be 16x20 to accomadate being matted?
Thanks
Old Aug-30-2012, 02:41 AM
#6
rainforest1155 is offline rainforest1155
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Quote:
Originally Posted by Cloud Chaser View Post
Silly question??? If someone orders a framed and matted 11x14 photo will the frame be 16x20 to accomadate being matted?
Thanks
Not a silly question at all. You can go ahead and add a product to your cart and in the cart where you can select the photo extras, we'll give you details on the specifications of the photo extras you choose. :)
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Old Oct-15-2012, 07:58 AM
#7
karenpoore is offline karenpoore
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No preview of framing/matting options?
Hi,
I just upgraded to the Portfolio membership and noticed the framing options which is great except there is not a preview of image in selected frame/mat. Did I miss something?
Thanks
Old Oct-16-2012, 01:49 AM
#8
rainforest1155 is offline rainforest1155
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There are no product previews with your own photo available at this point. You can only use the product photo shown when you select the option for reference.
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Sebastian
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Old Oct-16-2012, 04:09 AM
#9
karenpoore is offline karenpoore
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Quote:
Originally Posted by rainforest1155 View Post
There are no product previews with your own photo available at this point. You can only use the product photo shown when you select the option for reference.

Bummer! I suppose that limits sells ...
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