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Support SmugMug Support Bug Reporting Video main image missing

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Old Sep-18-2012, 08:07 AM
#1
Allen is offline Allen OP
"tweak 'til it squeaks"
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Video main image missing
Why does the main photo in Smugmug style not have an image showing for a video?
Looks kinda dumb with a blank big box.

Just checked some older videos and they do have the image showing. See last two in this gallery.
Old Sep-22-2012, 06:41 AM
#2
rainforest1155 is offline rainforest1155
with a Heroes touch
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Thanks, Al. I've passed this on to our QA team for investigation.
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Old Sep-30-2012, 01:08 AM
#3
rainforest1155 is offline rainforest1155
with a Heroes touch
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We believe the video preview issue is fixed. If you still see any videos without preview, could you post a specific link to the video? Thanks!
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Old Sep-30-2012, 04:43 AM
#4
Allen is offline Allen OP
"tweak 'til it squeaks"
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Looks good here now, thanks.
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