Originally Posted by devbobo Can you please check that the plugin and it's container folder aren't set to read-only ? or have some restriction on writing or renaming.

I cant check right now but will check when I get home.

I seriously doubt the folder is read-only, though. That is the location where Lightroom downloaded the file, I assume that would be impossible if the folder was read-only.

Originally Posted by devbobo Can you please check that the plugin and it's container folder aren't set to read-only ? or have some restriction on writing or renaming.

I'm getting almost the same errors for the same problem, and I can manually unzip the file so I don't think its a RO thing.

oh, wait. yes, it was. huh. I went to "C:\Program Files\Adobe\Adobe Photoshop Lightroom 3.6\Modules\SmugMug.lrplugin" and right click, properties, and yes, RO was grey-checked (meaning something was RO but not everything), so I unchecked it aand applied to all files and folders, and voila, update worked.

Originally Posted by pierce I went to "C:\Program Files\Adobe\Adobe Photoshop Lightroom 3.6\Modules\SmugMug.lrplugin" and right click, properties, and yes, RO was grey-checked (meaning something was RO but not everything), so I unchecked it aand applied to all files and folders, and voila, update worked.

I tried this but for some reason, "read-only" was always checked. I probably tried unchecking and applying a dozen times. I eventually gave up and deleted the folder, found the .zip file for the update in my TEMP folder, unzipped it and dropped it into the correct spot manually.

yeah, thats happening here, too. very weird, none of the files in that folder are actually R/O

I'm going to try removing the plugin and installing it in a different path.

BUG - I'm running 1.0.2.35 and enabled video uploading. The "Check Now" for updates button still is completely silent (no dialog pops) so I Don't know if this is the latest version or not. I had it set to upload 9 unique videos along with 20 photos to a new gallery I created through the plugin. It ended up uploading 4 of the videos with a duplicate of each plus a third duplicate of one more for a total of 9.

I'm assuming video upload has bugs? I will resort to the Web site for uploading videos for now.

Also, the plugin shows all 9 of my videos as "new photos to publish" so it seems to be very confused.

Originally Posted by w3bby BUG - I'm running 1.0.2.35 and enabled video uploading. The "Check Now" for updates button still is completely silent (no dialog pops) so I Don't know if this is the latest version or not. I had it set to upload 9 unique videos along with 20 photos to a new gallery I created through the plugin. It ended up uploading 4 of the videos with a duplicate of each plus a third duplicate of one more for a total of 9. I'm assuming video upload has bugs? I will resort to the Web site for uploading videos for now. Also, the plugin shows all 9 of my videos as "new photos to publish" so it seems to be very confused.

Webby,

please try our latest beta for video uploading...it has some general upload improvements, but also has some additional logic to prevent uploading duplicates on subsequent publishes.

Cheers,

David

Will do - could you look into the "Check now" button and update checking in general. It should return a dialog that indicates whether an update is or is not available, but keeping silents makes it seem broken. Maybe you could include Beta updates in the return message as well, along with a link. Right now it seems to me difficult to track the latest release or beta, because I've seen links via here and via smugmug.com.

Good Morning,

I'm new to SmugMug and have been sucessful on connecting my Lightroom 3 with SmugMug - thank you for the instructions on getting connected. However, I now have a couple questions/concerns I'm hoping you can assist me with.

1. I'm going to digress for a minute...When I tried uploading my edited photos (.jpg) under the normal upload procedures, my photos are not being loaded with my edits (i.e., color highlights, cropping, etc...).

2. When I attempt to publish from Lightroom (these same photos) it's taking about 15+ minutes to upload 5 photos and then at the end, I receive an error message saying that the photos didn't upload and I was timed out.


I'm sure this is a "newbie" mistake and I would appreciate any assistance you could provide in helping me understand these processes so I can better utilize SmugMug in the future.

Thank you!

Originally Posted by Andy Update: Latest version 1.0.2.15 Love Lightroom? So do we. Download the latest version from Adobe and see a familiar face under Publishing Services. If you don't see it yet, click Lightroom's Help > Check for Updates... option to get it. Set it up and sync your account in seconds. From there you can import, organize, edit and publish to your SmugMug site... all from one place. Need help? Look here. And it's never been a better time to be Smug: Open a new trial account through Lightroom 3 and automatically get 20% off your first year. Adobe is also sharing a sweet 15% discount for Smuggers when they purchase Lightroom 3 or any Adobe product. Questions? Comments? Please post right here in this thread. We're watching.

Hi and welcome to Dgrin!

Originally Posted by CUSmile 1. I'm going to digress for a minute...When I tried uploading my edited photos (.jpg) under the normal upload procedures, my photos are not being loaded with my edits (i.e., color highlights, cropping, etc...).

As far as I know, Lightroom doesn't actually apply those changes to your files. Just export the files to a folder on your computer and then you could use any uploader to upload your Lightroom processed photos with changes.

2. When I attempt to publish from Lightroom (these same photos) it's taking about 15+ minutes to upload 5 photos and then at the end, I receive an error message saying that the photos didn't upload and I was timed out.

Please contact us at our HelpDesk with details and a link to your site:
http://help.smugmug.com/

Thanks!

Edit: Never mind, I got it sorted out. I had an outdated version of the plugin and got the latest here http://help.smugmug.com/customer/por...-plugin-update

I'm getting the following error when I try to create a gallery and select the Quick Settings I want "An internal error has occurred. bad argument #1 to 'pairs' (table expected, got nil)"

When I tried publishing the gallery it used default settings and I had to go back and change it as well as add the watermark to my images. Any way to fix this?

When you export from lightroom to smugmug using the smugmug plugin, what color space does it use?

I don't see an option any where to change the destination color space so I assumed it used sRGB but I had problems with the appearance of some photos when I viewed them on my work laptop. IE9 displayed them correctly but Firefox displayed everything shifted red. I thought Firefox was color managed.

far as I know, smugmug is all sRGB as thats the standard for the web.

Originally Posted by lizstabbertphoto Edit: Never mind, I got it sorted out. I had an outdated version of the plugin and got the latest here http://help.smugmug.com/customer/por...-plugin-update I'm getting the following error when I try to create a gallery and select the Quick Settings I want "An internal error has occurred. bad argument #1 to 'pairs' (table expected, got nil)" When I tried publishing the gallery it used default settings and I had to go back and change it as well as add the watermark to my images. Any way to fix this?

Hi Liz,

Do you have "sync gallery settings before edit" enabled?



You should be able to apply quick settings and edit galleries from LR, but until we resolve this you can use a web browser to apply the quick settings to the newly created gallery before you initiate the upload from LR (that will at least save you the need to apply the watermark by hand).

You might be better raising a support ticket to allow us to investigate in more depth (help @ smugmug.com)

Barrie

hmmm. the lightroom plugin updater is STILL not working on my 32bit XP system. log file as follows (I tried a bunch of times)

08/01/2012 23:23:36 DEBUG Logging enabled
08/01/2012 23:23:36 DEBUG {"build":8,"major":1,"minor":0,"revision":4}
08/01/2012 23:23:36 DEBUG {"build":12,"major":1,"minor":0,"revision":4}
08/01/2012 23:23:36 DEBUG {"build":8,"major":1,"minor":0,"revision":4}
08/01/2012 23:23:36 DEBUG {"build":12,"major":1,"minor":0,"revision":4}
08/01/2012 23:23:37 DEBUG Current: 1.0.4.8
08/01/2012 23:23:37 DEBUG {"build":12,"major":1,"minor":0,"revision":4}
08/01/2012 23:23:37 DEBUG {"build":8,"major":1,"minor":0,"revision":4}
08/01/2012 23:23:37 DEBUG New: 1.0.4.12
08/01/2012 23:23:42 DEBUG D:\Documents and Settings\pierce\Local Settings\Temp\SmugMug-1.0.4.12.zip
08/01/2012 23:23:43 DEBUG D:\Documents and Settings\pierce\Local Settings\Temp\SmugMug-1.0.4.12.zip
08/01/2012 23:23:43 DEBUG unzip error code: 2
08/01/2012 23:23:43 DEBUG failed
08/01/2012 23:24:17 DEBUG D:\Documents and Settings\pierce\Local Settings\Temp\SmugMug-1.0.4.12.zip
08/01/2012 23:24:18 DEBUG D:\Documents and Settings\pierce\Local Settings\Temp\SmugMug-1.0.4.12.zip
08/01/2012 23:24:18 DEBUG unzip error code: 2
08/01/2012 23:24:18 DEBUG failed
08/01/2012 23:25:43 DEBUG D:\Documents and Settings\pierce\Local Settings\Temp\SmugMug-1.0.4.12.zip
08/01/2012 23:25:44 DEBUG D:\Documents and Settings\pierce\Local Settings\Temp\SmugMug-1.0.4.12.zip
08/01/2012 23:25:45 DEBUG unzip error code: 2
08/01/2012 23:25:45 DEBUG failed
08/01/2012 23:25:51 DEBUG Logging enabled
08/01/2012 23:25:51 DEBUG {"build":8,"major":1,"minor":0,"revision":4}
08/01/2012 23:25:51 DEBUG {"build":12,"major":1,"minor":0,"revision":4}
08/01/2012 23:25:51 DEBUG {"build":8,"major":1,"minor":0,"revision":4}
08/01/2012 23:25:51 DEBUG {"build":12,"major":1,"minor":0,"revision":4}
08/01/2012 23:25:51 DEBUG Current: 1.0.4.8
08/01/2012 23:25:51 DEBUG {"build":12,"major":1,"minor":0,"revision":4}
08/01/2012 23:25:51 DEBUG {"build":8,"major":1,"minor":0,"revision":4}
08/01/2012 23:25:51 DEBUG New: 1.0.4.12

the plugin is installed in D:\Documents and Settings\pierce\Application Data\Adobe\Lightroom\Modules\SmugMug.lrplugin

Pierce, can you try manually updating it following the instructions here ?

I haven't done this latest one manually yet, but all prior manual updates worked fine. but the automatic updater has never worked.

Possibly some of the files in the plug in folder have incorrect permissions / attributes (like any file set to 'read only') set that prevent LR from updating them. In your Windows Explorer, navigate to the modules folder and right-click on SmugMug.lrplugin, choose properties. In the general tab, look for the attributes. uncheck the read-only attribute and then apply. It should ask you if you wish to apply that for the files / folders within as well - confirm that.
Then give updating another try to see if it works then.

tried that already, nope, they sure don't. if I upgrade manually, it works fine. I also tried file permissions, advanced, and set all files so my account has 'full control', still no-go, same 'unzip error code: 2'

what sort of technique/library does the plugin manager use to unzip stuff? I have 7zip as my default .zip file handler on this system, could that be conflicting somehow? I dont have winzip anymore (since it went pay-ware)

I've sent Pierce a PM with a beta version to try with a different unzip exe...hopefully it might work a bit better.

Originally Posted by devbobo I've sent Pierce a PM with a beta version to try with a different unzip exe...hopefully it might work a bit better.

except, it did exactly the same thing

details in PM. i'm totally confused as to why, since I can unzip the file that the updater left in Temp and it expands directly into Modules, just fine. reload and i'm live with the new version.