• Gear
  • Shots
  • Photo Craft
  • Video
  • Wide Angle
  • Support
  • New Stuff
  • More

Need some help with your New SmugMug Site?

Dgrin Challenges

Our Challenges moderator has lined up an new set of challenges for you. The Weekly Word Challenge. Get all the details and participate in the conversation Weekly Word Challenge.

Past DSS Challenge Winners, DSS Challenge Rules, and other important DSS Challenge information is here.

Looking for a little challenge? The Dgrin Mini-Challenges are a great way to challenge yourself. Take a moment to look through past winners and find the current Mini Challenge here.

From Around the Net

Enjoy a few of our favorite articles from around the 'net. If you have something you think we should see, post it here and we'll have a look.

Journeys

Landscapes

Sports

 
Thread Tools Display Modes
Old May-01-2012, 08:02 AM
#1
kristen is offline kristen OP
Kristensphoto.com
kristen's Avatar
Digital Downloads
I have selected the printmark digital download thinking it will allow people to download the image but it will still have my pre-set watermark on the image. They can pay a lower rate to get the FB image but when I went back to check the settings it is telling me there is no printmark image available. Can you please explain the difference in these. Is there a way they can download the image WITH my watermark on it for FB?
__________________
Kristen Mendes
www.kristensphoto.com
Old May-01-2012, 09:43 AM
#2
Wendee is offline Wendee
SmugMug Support Hero
Wendee's Avatar
Hi Kristen,

The printmark is similar to the watermark, but the printmark only applies to purchased prints or downloads, the watermark applies only to the display copies that we create for viewing.

http://www.smugmug.com/help/print-watermark

http://www.smugmug.com/help/custom-watermark-protection

If you want to sell the printmarked digital download, you first want to make sure you have a printmark created and applied in the gallery, otherwise if no printmark is designated in the Gallery Settings that product won't be available for sale.

Once you have the printmark in place in the settings, you should be able to see that option as a viewer. :)

Take care,
Wendee
SmugMug Support Hero
http://help.smugmug.com/
Old May-10-2012, 10:44 AM
#3
kristen is offline kristen OP
Kristensphoto.com
kristen's Avatar
This helped a lot! Thanks... Yesterday I had a client purchase web size digital downloads for FB. I have the printmark set but she says it didn't save with my watermark on the image. Am I doing something wrong or am I understand the printmark wrong? I thought that the digital download would save with my name on the image if I have the printmark set?!

Quote:
Originally Posted by Wendee View Post
Hi Kristen,

The printmark is similar to the watermark, but the printmark only applies to purchased prints or downloads, the watermark applies only to the display copies that we create for viewing.

http://www.smugmug.com/help/print-watermark

http://www.smugmug.com/help/custom-watermark-protection

If you want to sell the printmarked digital download, you first want to make sure you have a printmark created and applied in the gallery, otherwise if no printmark is designated in the Gallery Settings that product won't be available for sale.

Once you have the printmark in place in the settings, you should be able to see that option as a viewer. :)

Take care,
Wendee
SmugMug Support Hero
http://help.smugmug.com/
__________________
Kristen Mendes
www.kristensphoto.com
Old May-10-2012, 10:45 AM
#4
Andy is offline Andy
Bicameral
Andy's Avatar
Link us to a gallery that has printmarked DDs enabled please?
Old May-10-2012, 03:09 PM
#5
kristen is offline kristen OP
Kristensphoto.com
kristen's Avatar
http://kristensphoto.smugmug.com/Portraits/ChildrenFamily/Arielle/22886511_DSZFMJ#!i=1838022736&k=t7nx25g


Quote:
Originally Posted by Andy View Post
Link us to a gallery that has printmarked DDs enabled please?
__________________
Kristen Mendes
www.kristensphoto.com
Old May-11-2012, 04:41 AM
#6
rainforest1155 is offline rainforest1155
with a Heroes touch
rainforest1155's Avatar
Hi Kristen,

The pricelist assigned to the gallery offers no printmark download products. It only includes regular download items. If you wanted to sell your downloads with a printmark, you would need to add the printmark download products:
__________________
Sebastian
SmugMug Support Hero

look on the bright side
http://www.SebastianHosche.com
Old May-11-2012, 07:19 AM
#7
kristen is offline kristen OP
Kristensphoto.com
kristen's Avatar
This is because I removed the feature because my client downloaded and there was no print mark on her images!!

Quote:
Originally Posted by rainforest1155 View Post
Hi Kristen,

The pricelist assigned to the gallery offers no printmark download products. It only includes regular download items. If you wanted to sell your downloads with a printmark, you would need to add the printmark download products:
__________________
Kristen Mendes
www.kristensphoto.com
Old May-11-2012, 07:20 AM
#8
kristen is offline kristen OP
Kristensphoto.com
kristen's Avatar
I see now... You are correct. I hope I have fixed it!


Quote:
Originally Posted by rainforest1155 View Post
Hi Kristen,

The pricelist assigned to the gallery offers no printmark download products. It only includes regular download items. If you wanted to sell your downloads with a printmark, you would need to add the printmark download products:
__________________
Kristen Mendes
www.kristensphoto.com
Tell The World!  
Similar Threads Thread Starter Forum Replies Last Post
Digital Downloads pecheney SmugMug Support 4 Jul-28-2011 06:52 PM
How can I make Digital Downloads the default tab? EdBeck Legacy SmugMug Customization 3 Apr-17-2011 03:26 PM


Thread Tools
Display Modes

Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On

Forum Jump