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Support SmugMug Support Missing Buy Button.....

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Old Apr-29-2012, 09:45 AM
#1
dyfedavalon is offline dyfedavalon OP
Novice Smugmugger!
Missing Buy Button.....
Hey guys!

I'm new to Smugmug, and have used a tutorial which I'm sure many of you have seen (or not). My problem lies in that when customers go to my gallery, it's very hard to buy an image, and my packages are not showing up anywhere? Or are they?

My site is avalonphoto.smugmug.com

So - i'm missing the "buy" button, and now I think about it, I also have a watermark set up that isn't being displayed.

Any help would be greatly appreciated :)

Dyfed
Old Apr-29-2012, 11:14 AM
#2
grannyrobin is offline grannyrobin
SmugMug Help
grannyrobin's Avatar
Hi Dyfed,

Please go to your gallery settings, then set Printable to Yes. That way the buy button will appear. There's more on gallery settings here. http://help.smugmug.com/customer/portal/articles/93307

I would expect that once clients can buy prints, they'll be able to buy packages as well.

I'm seeing a watermark on your photos in your gallery Distinguished Young Women. If there are galleries on which it's not appearing, please email help@smugmug.com. We'll gladly take a look.

-Robin
Support Hero
Old Apr-29-2012, 11:37 AM
#3
dyfedavalon is offline dyfedavalon OP
Novice Smugmugger!
Hey

Printable is set - you CAN buy photos, but you have to click on an image and then click on the tiny shopping cart icon.... very confusing for my buyers...

Thanks

Dyfed
Old Apr-29-2012, 12:18 PM
#4
Andy is offline Andy
4/3s of a photographer
Andy's Avatar
Quote:
Originally Posted by dyfedavalon View Post
Hey

Printable is set - you CAN buy photos, but you have to click on an image and then click on the tiny shopping cart icon.... very confusing for my buyers...

Thanks

Dyfed
Buy button is right here:


You will want to BLOCK Originals - in your gallery settings - do not allow Originals if you are selling prints
Old Apr-29-2012, 02:39 PM
#5
dyfedavalon is offline dyfedavalon OP
Novice Smugmugger!
hey

It's there now because I fixed it :)

it wasn't before.... I edited some CSS code....

Thanks though :)

Dyfed
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buy button missing help
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