• Gear
  • Shots
  • Photo Craft
  • Video
  • Wide Angle
  • Support
  • New Stuff
  • More
Support SmugMug Pro Sales Support Customizable text for downloadable zip files

Need some help with your New SmugMug Site?

Dgrin Challenges

Our Challenges moderator has lined up an new set of challenges for you. The Weekly Word Challenge. Get all the details and participate in the conversation Weekly Word Challenge.

Past DSS Challenge Winners, DSS Challenge Rules, and other important DSS Challenge information is here.

Looking for a little challenge? The Dgrin Mini-Challenges are a great way to challenge yourself. Take a moment to look through past winners and find the current Mini Challenge here.

From Around the Net

Enjoy a few of our favorite articles from around the 'net. If you have something you think we should see, post it here and we'll have a look.

Journeys

Landscapes

Sports

 
Thread Tools Display Modes
Old Apr-28-2012, 02:29 PM
#1
NorthernBuck is offline NorthernBuck OP
Big grins
Customizable text for downloadable zip files
I sent an email to the support hero's but thought it better to post it here for others who may have input. Sorry to hit you from two sides. The email was as follows:

I have an event photography business and often times will offer the customer digital files for purchase. After they are purchased I upload each order to a gallery and click on "Download All'. Then I customize the email that is sent from you and forward it on to the end customer. A suggestion that I would like to make first because it seems like it should be a pretty easy and common sense change would be to include a link to the gallery for the zip file I am making available for download. The second thing I would like you to consider is to let me customize the text on the email you send to me with the link so that I can just hit "Forward" and send it on to the customer. I've copied an email I sent to a customer who ordered digital files to give you an example of what I would like the "Text Preset" to look like. Now imagine having to change 150 emails to look like this. This change would cut a large amount of time out my workflow.

------------------------------------------------------------------------------------------------------------------------

Great news! Your digital files are ready and waiting. Click on this link to get your zip file: http://www.blahblahlinklink/zipfile(26.10 MB)

A link to your Gallery: http://www.linkylinklink.com/gallery

Download your zip files or share the links any time in the next two weeks, but after 03:11 PM PDT on May 12th, 2012 I'll need to go back to the gallery and generate a new request.


Need help? Don't hesitate to call or write.

Enjoy your downloads,

My Name
My Phone
My Business Name
Old Apr-29-2012, 02:02 AM
#2
rainforest1155 is offline rainforest1155
with a Heroes touch
rainforest1155's Avatar
Sounds like a great suggestion for the SmugMug feedback page. Would you mind adding it there?
__________________
Sebastian
SmugMug Support Hero

look on the bright side
http://www.SebastianHosche.com
Old Apr-29-2012, 08:00 AM
#3
NorthernBuck is offline NorthernBuck OP
Big grins
Quote:
Originally Posted by rainforest1155 View Post
Sounds like a great suggestion for the SmugMug feedback page. Would you mind adding it there?

If that page worked the way it should we would have had more levels than 3 about 6 months ago.
Old May-01-2012, 04:20 AM
#4
Andy is offline Andy
Bicameral
Andy's Avatar
Quote:
Originally Posted by NorthernBuck View Post
If that page worked the way it should we would have had more levels than 3 about 6 months ago.
It's ONE of the methods we use to get input from customers. Others include Tradeshows, SMUGs meetings, personal visits, phone calls, industry meetings, and our help desk. 'Buck, take a look at all the 'completed' items on our feedback page and you'll see that we very much do listen, and have for 10 years now, to our customers

More levels are coming - you'll be pleased, promise.
Tell The World!  
Similar Threads Thread Starter Forum Replies Last Post
How to add guestbook? emilyza Legacy SmugMug Customization 264 Dec-17-2012 01:35 PM
Some help with "about me" page. AG67 Legacy SmugMug Customization 13 Feb-27-2011 05:46 PM
Random box appearing on my contact page marchex Legacy SmugMug Customization 4 Feb-19-2010 06:52 AM
Navbar Help bellaphoto Legacy SmugMug Customization 13 Mar-17-2008 12:50 PM
Help!!! MrsCastle Legacy SmugMug Customization 42 Feb-29-2008 08:23 PM


Thread Tools
Display Modes

Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On

Forum Jump