Originally Posted by MSkaffari Hi Kent Scott and I are from Smugmug. He asked for info that would help us determine what we might have to do differently to make this work for you. I just tested this with my own page ( http://www.facebook.com/Miikka.Skaffari.Photography ) and verified the same functionality as you described. When I publish pictures to my profile the tagging is available. We are investigating more.

Awesome! Sorry to be such a pain, but I've had literally hundreds of people in the past few days contacting me about this (just recently shot and posted a huge event, which is why this became apparent to me). I guess I never realized how valuable the tagging function really was until this happened.

Thanks again for the prompt response!

I am very interested in this issue(KentFrost) as well. I am in the middle of baseball season.

Came here because this was working ok this afternoon, now I lost the ability to share to facebook on mine at all. Fiddling with code this evening or did something break?

Originally Posted by KentFrost Awesome! Sorry to be such a pain, but I've had literally hundreds of people in the past few days contacting me about this (just recently shot and posted a huge event, which is why this became apparent to me). I guess I never realized how valuable the tagging function really was until this happened. Thanks again for the prompt response!

I am also experiencing the exact same problem with the exact same characteristics. I have tested manual upload and tagging works, but when uploading via the SmugMug uploader only the page admins can tag. I work for a community theater and tagging photos by cast & crew has a huge impact on our ticket sales. Any help with this issue would be greatly appreciated.

Originally Posted by JGilchrist I am also experiencing the exact same problem with the exact same characteristics. I have tested manual upload and tagging works, but when uploading via the SmugMug uploader only the page admins can tag. I work for a community theater and tagging photos by cast & crew has a huge impact on our ticket sales. Any help with this issue would be greatly appreciated.

We're experiencing the exact same issue - any galleries published via this plugin are not taggable despite all facebook settings being set correctly. This started around a week or two ago and we've been hammered with complaints about it.

I've attempted to contact Facebook support numerous times but no one has ever gotten back to me.
I'm happy to provide any information necessary in order to get this resolved. This functionality is essential to our business.

www.facebook.com/photobot3000

Any updates?

I've been retained by an event to develop a fb page for their event since I create a majority of the content for such a site. I have a couple of questions:

1. Is the tagging issue figured out yet, or are we still in the diagnosis phase?
2. When will a 'you are not the owner of this album' message occur?
3. What is the authentication method between SM and FB? Ie, are they linking based on email address, individual logins via oauth, what exactly?
4. Will this tool work for a fb business account that is the page admin?
5. Does this tool require that the email address of the fb page admin be the same as the SM one?

Thank you in advance for the answers.

Originally Posted by MSkaffari Hi Kent Scott and I are from Smugmug. He asked for info that would help us determine what we might have to do differently to make this work for you. I just tested this with my own page ( http://www.facebook.com/Miikka.Skaffari.Photography ) and verified the same functionality as you described. When I publish pictures to my profile the tagging is available. We are investigating more.

Hey DGrinners....and Hero's - Wanted to add, since this is in Beta at this point - I have had the same complication when having other FB Users tag photos. I have tested from 2 different personal FB accounts to verify this was not a FB setting. I have attached a screenshot of my business page and I have selected tags to be available. I can tag photos on my business page when logged in as my personal account.

Look forward to an update with fixes. In addition, fixes for being logged in to my business page and sharing via Smug Mug to Facebook.

Thanks for reading - Hope everyone is well.
~Brandi Fitzgerald, Fauxtoe.

Originally Posted by racecarshots Came here because this was working ok this afternoon, now I lost the ability to share to facebook on mine at all. Fiddling with code this evening or did something break?

I've noticed this as well, but if you go to smugmug.com/darkroom (or [yourdomain].com/darkroom if you have it set up that way), simply re-click the "Join" button.
I've been having to do this every time I post a new gallery. Is that a cookies setting, perhaps?

Any updates? Does this work yet?
(The "Publish to Facebook" option is still there for me and never went away)

Originally Posted by KentFrost I've noticed this as well, but if you go to smugmug.com/darkroom (or [yourdomain].com/darkroom if you have it set up that way), simply re-click the "Join" button. I've been having to do this every time I post a new gallery. Is that a cookies setting, perhaps?

Yes, this is cookied option until we iron out the last issues with Facebook Publishing

Originally Posted by fauxtoe Hey DGrinners....and Hero's - Wanted to add, since this is in Beta at this point - I have had the same complication when having other FB Users tag photos. I have tested from 2 different personal FB accounts to verify this was not a FB setting. I have attached a screenshot of my business page and I have selected tags to be available. I can tag photos on my business page when logged in as my personal account. Look forward to an update with fixes. In addition, fixes for being logged in to my business page and sharing via Smug Mug to Facebook. Thanks for reading - Hope everyone is well. ~Brandi Fitzgerald, Fauxtoe.

We are working with Facebook on the tagging issue. Sorry for the inconvenience this is causing

Trying to publish a few photos from a gallery to FB right now and I'm getting "Uh Oh! We've encountered an error, if the error persists, please contact support." IE10 and Firefox 11 are giving the same error. (I'll contact support if you'd prefer :-) )

Also, I'd love to send even larger photos to Facebook via this tool (since they can, apparently, handle them now). Any plans there?

This tagging problem is killing me. I had no idea how reliant my business was on this plug-in until it stopped working properly.

Please solve this soon!

Support helped me get my issue solved. Default posting permissions for the SmugMug app in FB needs to be "public", I guess.

I do not have this problem with uploading from SmugMug to a personal FB album. This is only an issue when uploading to my biz page. There is no accesibility to change app settings from inside a 'page'. sigh.
Keep the info coming! Hoping for a resolve soon! :)

Originally Posted by SamirD I've been retained by an event to develop a fb page for their event since I create a majority of the content for such a site. I have a couple of questions: Is the tagging issue figured out yet, or are we still in the diagnosis phase? When will a 'you are not the owner of this album' message occur? What is the authentication method between SM and FB? Ie, are they linking based on email address, individual logins via oauth, what exactly? Will this tool work for a fb business account that is the page admin? Does this tool require that the email address of the fb page admin be the same as the SM one? Thank you in advance for the answers.

Bump for answers.

I Don't see Smugmug listed as one of my apps...

Are there any updates on the tagging issue? I've been having to upload a graphic to appear after every so many photos in a Facebook gallery to remind people about the info on print purchasing on my SmugMug page, as this is the only way I can make that info known. The ability to have SmugMug purchasing links in the captions of my FB pics is extremely invaluable and I can't use it until this is fixed.