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UTF-8 Characters broken

guyguy Registered Users Posts: 191 Major grins
edited May 13, 2011 in SmugMug Support
For a couple of years I've had some Japanese Font in my Custom Header it was coded like this:

<FONT SIZE=1>
<CENTER>
| <A HREF="http://guy.smugmug.com/gallery/3889950">ブログ</A&gt; |
<A HREF="http://guy.smugmug.com/gallery/33392">新らしい写真</A&gt; |
<A HREF="http://guy.smugmug.com/Outdoors-Hikes-Climbs-etc">アウトドア</A&gt; |
<A HREF="http://guy.smugmug.com/Pacific Northwest&quot;&gt;&#12458;&#12524;&#12468;&#12531;&#12289;&#12527;&#12471;&#12531;&#12488;&#12531;&#24030;&lt;/A&gt; |
<A HREF="http://guy.smugmug.com/Travel">旅行</A&gt; |
<A HREF="http://guy.smugmug.com/Family">家族</A&gt; |
<A HREF="http://guy.smugmug.com/gallery/4324535_qSswm">ゲストブック</A&gt; |
</CENTER>
</FONT>

All of a sudden it's stopped working and now it just shows a bunch of random symbols!! Has something changed on Smugmug's end? I haven't made any changes in a long time.

Thanks.

Site: guy.smugmug.com
guy.smugmug.com

Comments

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    RuSuRuSu Registered Users Posts: 355 Major grins
    edited May 13, 2011
    Character/symbol problem
    Absolutely SM must be having a problem & it's not just with non-English characters which are TOTALLY screwed up (ours are Russian & total gibberish), but also with certain symbols. Our home page previously had a 'dot' separating the NAV bar titles which are showing up as weird symbols. I tried deleting & reinstalling the code for this, but the same thing showed up. Even some of our English navigation is screwed up & something like apostrophes. SM is down at the moment - hope they're trying to fix this!!

    Susan
    rusuphotography.com
  • Options
    W.W. WebsterW.W. Webster Registered Users Posts: 3,204 Major grins
    edited May 13, 2011
    I think I've suddenly started suffering a related problem. Everywhere I have used a "©" symbol (in all captions and in page footers) it is now prefaced with a "Â".

    We don't have that symbol in our language. When I remove it, it immediately reappears. I hope SmugMug is going to fix this! eek7.gif
    At SmugMug • On Facebook • Photo Blog • Tools of Trade
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    GSPePGSPeP Registered Users Posts: 3,747 Major grins
    edited May 13, 2011
    Since today I'm having the same problems (also with ö, ä, etc.)

    Probably something went wrong with the maintenance they did today
    Greetings from Belgium, Peter
    gspep.smugmug.com & steendorp.smugmug.com
    FB: www.facebook.com/peter.perdaen - Youtube: www.youtube.com/user/1150GSPEP/videos
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    nadyanadya Registered Users Posts: 105 Major grins
    edited May 13, 2011
    Unwanted letter in my footer since today
    Hi guys,

    can someone check this please:

    I have in my footer a funny "Â" and it's not in my CSS ! It's there since today...

    This is how it looks now:

    © 2011 Nadya Reid Photography

    How can I get rid of it?

    My details:

    www.nadyareid.com
    use Mozilla firefox

    thanks
    Nadya
    ---
    www.nadyareid.com
  • Options
    denisegoldbergdenisegoldberg Administrators Posts: 14,246 moderator
    edited May 13, 2011
    It's in your custom footer - check that section of your HTMLadvanced customization. This is what I see there: 
    <center><small>© 2011 Nadya Reid Photography</small></center>
    --- Denise
    https://www.denisegoldberg.com ... https://denise.smugmug.com

    Musings & ramblings at https://denisegoldberg.blogspot.com
  • Options
    nadyanadya Registered Users Posts: 105 Major grins
    edited May 13, 2011
    denisegoldberg wrote: »
    It's in your custom footer - check that section of your HTMLadvanced customization. This is what I see there: 
    <center><small>© 2011 Nadya Reid Photography</small></center>
    --- Denise

    Hi Denise,
    where do you see that?
    because what I have in my custom footer is this:

    <div>
    </br></br>
    </br></br>
    </br></br>
    <center><small>© 2011 Nadya Reid Photography</small></center>
    </div>
    <div><center><script src="http://connect.facebook.net/en_US/all.js#xfbml=1"></script><fb:like href="" layout="button_count" show_faces="false" width="450" font="" colorscheme="dark"></fb:like></center>
    </div>
    ---
    www.nadyareid.com
  • Options
    W.W. WebsterW.W. Webster Registered Users Posts: 3,204 Major grins
    edited May 13, 2011
    There's a bigger, SmugMug wide problem - for example, see this thread.
    At SmugMug • On Facebook • Photo Blog • Tools of Trade
  • Options
    nadyanadya Registered Users Posts: 105 Major grins
    edited May 13, 2011
    W.W. Webster wrote: »
    There's a bigger, SmugMug wide problem - for example, see this thread.

    must be the same thing I guess! I see you have the same problem...
    great shots btw:)
    ---
    www.nadyareid.com
  • Options
    W.W. WebsterW.W. Webster Registered Users Posts: 3,204 Major grins
    edited May 13, 2011
    Something got broken during the maintenance window I reckon! eek7.gif
    At SmugMug • On Facebook • Photo Blog • Tools of Trade
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    W.W. WebsterW.W. Webster Registered Users Posts: 3,204 Major grins
    edited May 13, 2011
    nadya wrote: »
    great shots btw:)
    Thanks! I see you've been down this way!
    At SmugMug • On Facebook • Photo Blog • Tools of Trade
  • Options
    nadyanadya Registered Users Posts: 105 Major grins
    edited May 13, 2011
    W.W. Webster wrote: »
    Thanks! I see you've been down this way!

    yes - and I LOVE IT !!! :-)
    Got a chance and visited Wellington last year as well.
    ---
    www.nadyareid.com
  • Options
    W.W. WebsterW.W. Webster Registered Users Posts: 3,204 Major grins
    edited May 13, 2011
    nadya wrote: »
    Got a chance and visited Wellington last year as well.
    Trust you enjoyed it here! thumb.gif
    At SmugMug • On Facebook • Photo Blog • Tools of Trade
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    denisegoldbergdenisegoldberg Administrators Posts: 14,246 moderator
    edited May 13, 2011
    W.W. Webster wrote: »
    There's a bigger, SmugMug wide problem - for example, see this thread.
    Ah, my bad - sorry for the misdirection.

    It's showing in my footer now too - when I look at the source from the displayed web page it shows there. But you're right, smug is putting that garbage in there. So much for testing...

    --- Denise
    https://www.denisegoldberg.com ... https://denise.smugmug.com

    Musings & ramblings at https://denisegoldberg.blogspot.com
  • Options
    nadyanadya Registered Users Posts: 105 Major grins
    edited May 13, 2011
    denisegoldberg wrote: »
    Ah, my bad - sorry for the misdirection.

    It's showing in my footer now too - when I look at the source from the displayed web page it shows there. But you're right, smug is putting that garbage in there. So much for testing...

    --- Denise

    :-) I'm sure it will get fixed soon, Denise

    W.W. - yes, of course I enjoyed it. New Zealand is such a magical place! We go there every year and never get enough ! ;-)
    ---
    www.nadyareid.com
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    rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited May 13, 2011
    Thanks everyone for reporting this. We're aware of the issue and our sorcerers will get on it as soon as possible.
    Just in case I'd recommend not to make any changes to affected characters until it's resolved.

    I'm sorry for any inconvenience.

    Sebastian
    Sebastian
    SmugMug Support Hero
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 13, 2011
    MakeMeShutter wrote: »
    This is not funny, I looked at my gallery descriptions and found all these funny capital "A"'s in them.

    Is this releated to last nights maintainance?

    The A's are where I once inserted html spaces.

    ex.
    http://www.shawnkrausphoto.com/PicturesForYourWalls/The-Kitchen/Kitchen/15325026_kMhx5

    Sorry for the trouble, but we'll have it fixed up a bit later today. You need do nothing, it's on our end and we'll get it sorted. Sorry for the hassle!
    Andy

    Portfolio • Workshops • Facebook • Twitter
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    denisegoldbergdenisegoldberg Administrators Posts: 14,246 moderator
    edited May 13, 2011
    Andy wrote: »
    Sorry for the trouble, but we'll have it fixed up a bit later today. You need do nothing, it's on our end and we'll get it sorted. Sorry for the hassle!
    Thanks for the update Andy.

    I would suggest that you review your test procedures. There have been entirely too many breaks as you roll out new code - and issues like this one should have been caught before rolling the changes into production.

    At least this particular error doesn't stop viewing of galleries, but it does give a non-professional appearance to our sites.

    --- Denise
    https://www.denisegoldberg.com ... https://denise.smugmug.com

    Musings & ramblings at https://denisegoldberg.blogspot.com
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    ChancyRatChancyRat Registered Users Posts: 2,141 Major grins
    edited May 13, 2011
    Andy wrote: »
    Sorry for the trouble, but we'll have it fixed up a bit later today. You need do nothing, it's on our end and we'll get it sorted. Sorry for the hassle!

    Woo hoo looks good to me! wings.gif
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    AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 13, 2011
    this is all fixed up guys, sorry for the hassle.
    Andy

    Portfolio • Workshops • Facebook • Twitter
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